Glassdoor is your free inside look at Continental Airlines reviews and ratings — including employee satisfaction and approval rating for Continental Airlines CEO Jeffery A. Smisek. All 177 reviews posted anonymously by Continental Airlines employees.
63% of the CEO
Jeffery A. Smisek
1 person found this helpful
Former Employee – worked at Continental Airlines full-time for more than 3 years
Pros – They provided an amazing product and were composed of the best flight attendants
Cons – After the merger many managers started making life harder for the staff out of fear for their job. The quality of the product CAL offered dropped
Advice to Senior Management – With any merger your people are likely to get scared. Ensure the quality of the treatment of the people who provide your product/future product. It will benefit you in the end.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-29 11:24 PDT
Current Employee – been working at Continental Airlines full-time for less than a year
Pros – - Bases available - EWR, IAH, CLE, IAD, DEN, ORD, LAX, SFO ( subject to change, open only when there is a need)
- Guarantee 83 hours on reserve
Cons – - Days off as reserve (10 days off as reserve but company can move 6 of those 10 days)
- Reserve call out system - (2) 4 hour on call periods, or 8 hour on call, or 24 hour on call.
- On reserve for the whole month
- If you are Quick Called, you must be in the airport within 2 hours
- 1K/GS customers get first choice of meal inflight, and are seated in the last row of first class,
Advice to Senior Management – - How do you expect inflight crew to sell more food/alcohol for, when we are not given any commission for it.
- The GS customers think they have too much power, and the company already know that because Inflight has been complaining about it, but they are not doing anything about it.
- Live a few days in our shoes and let's see if the way you want us to provide customer service works.
- Tell catering to come on board with us on our flights, and let's see if their cooking instructions work.
- Since merging with United, Continental customers and workers are have seen a decline with customer service.
- Stop short staffing flights, we need more FAs to provide the customer service you want.
- Bring back Gordon Bethune
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 10:17 PDT
Former Employee – worked at Continental Airlines full-time for more than 10 years
Pros – Excellent pay and benefits. More days off than most jobs. Prestigious job that garners respect from virtually everyone in your community, whether blue or white collar workers. Probably one of the best jobs a man or woman could hope to get. That is, if they enjoy and can handle the frequent challenges that are associated with flying large passenger jet aircraft.
Cons – Lots of travel, (about 50%), so when at work you are out of town and often out of the country. When you are 'junior" on the seniority list, then you have to settle for schedules that may not allow you to be home as often as you would like, or be available to attend some important family events or holiday gatherings.
Advice to Senior Management – This company is expertly managed in all areas. I have no complaints or suggestions for improvement.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-28 12:50 PDT
Former Employee – worked at Continental Airlines full-time for more than 3 years
Pros – There were lots of opportunities for overtime work and they treated the employees fairly
Cons – They merged with American Airlines and had to make some cuts
Yes, I would recommend this company to a friend
2013-03-14 12:39 PDT
2 people found this helpful
Former Employee – worked at Continental Airlines full-time for more than 10 years
Pros – When Gordon Bethune was the CEO it was truly the best place to work.
Cons – Now that it merged with United it no longer is the best place to work.
Yes, I would recommend this company to a friend
2013-02-11 10:52 PST
Former Employee – worked at Continental Airlines part-time for more than 10 years
Pros – Best peope to work with!
Cons – There are passengers there! EGADS!!
Advice to Senior Management – Sorry to see you all go!
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-05 15:44 PST
Former Employee – worked at Continental Airlines for more than 10 years
Pros – Travel benefits, discount offered from various companies, great friends.
Cons – No time for family, be on call first few years during reserve status
Advice to Senior Management – Great management team
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-11 14:19 PST
Former Employee – worked at Continental Airlines full-time for more than 10 years
Pros – Satisfaction of work performed. Jack of many trades.
Cons – Poor communication skills. Uneducated. Iliterate. Mobster philosophies. Ww2 ethics.
Advice to Senior Management – Eradicate greed. Reduce mafioso influences. Act like à normal human. Especially to others.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-31 07:35 PST
2 people found this helpful
Former Employee – worked at Continental Airlines full-time for more than 7 years
Pros – My schedule was great, I enjoyed flying.
Cons – Being on Reserve is hard.
Yes, I would recommend this company to a friend
2012-10-23 10:27 PDT
Former Employee – worked at Continental Airlines full-time for more than 7 years
Pros – Great travel benefits at that time.... though with the merge I think a lot of commuting issues came up.
Cons – Hard on the family life but if you can endure your time on reserve I believe the schedulers at my time of employment were willing to work with trades and other issues that arose. BUT if you are on reserve they find ways to try & trick you . KNOW YOUR UNION.
Yes, I would recommend this company to a friend
2012-08-11 15:26 PDT
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Due to the merger of Continental and United, the Continental company name is no longer in use. Please visit our United Airlines profile and content below for more information on the new company. With great people… — Full Overview
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