Continental Airlines Reviews

Updated January 21, 2015
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3.7
202 Reviews
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Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
78 Ratings

Pros
  • the flight benefits were great too (in 31 reviews)

  • Management support, fair compensation, flexible schedules and generous travel benefits (in 29 reviews)

Cons
  • If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable (in 8 reviews)

  • Also, the company has completely changed and the service has gone down hill since merger with United Airlines (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Extraordinary working relationship between hangar level management and labor. Very coop and rewarding, great airline!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aircraft Maintenance Technician (Mechanic)
    Former Employee - Aircraft Maintenance Technician (Mechanic)

    I worked at Continental Airlines full-time (more than 10 years)

    Pros

    Good contract, good face-to-face relationships with supervision and good all-around experience overall! Great mechanics to work and learn with, for the most part!

    Cons

    United showed up and destroyed the good working relationships between labor and supervision! Lies and deceit!

    Advice to ManagementAdvice

    Good, positive working relations is ALWAYS better than adversarial! When everyone can sit down together and talk about how to make the airline better, it can't fail! Unless, of course, higher management interferes!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. Fun company with great benefits but hierarchical and bureaucratic

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Continental Airlines full-time

    Pros

    Flight benefits, interesting work, diverse workforce, company events

    Cons

    Behind the times work processes, occasional bad hires, management leadership is limited

    Advice to ManagementAdvice

    Spend more time understanding your customers' issues and fix them

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Average to above average experience as airline pilot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - B777 Captain in Newark, NJ
    Former Employee - B777 Captain in Newark, NJ

    I worked at Continental Airlines

    Pros

    Managers and execs make all the difference. Most airline managers quickly forget the reason for successes as those experienced by Gordon Bethune, who really turned the company around.

    Cons

    Like all airlines, managers come and go. Employees generally stay through it all, good times and bad due to non transferable seniority.

    Advice to ManagementAdvice

    Give employees the confidence, the responsibility and the authority to take care of passengers. Run an on time airline.

    Recommends
    Neutral Outlook
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  5. great bennies,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Scheduler in Chicago, IL
    Current Employee - Crew Scheduler in Chicago, IL

    I have been working at Continental Airlines full-time (more than a year)

    Pros

    flight bennies, medical, time off, compensation

    Cons

    management needs to be restructured

    Advice to ManagementAdvice

    treat people fairly

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. Continental

    Former Employee - Senior Analyst Revenue Management in Houston, TX
    Former Employee - Senior Analyst Revenue Management in Houston, TX

    I worked at Continental Airlines full-time (more than 10 years)

    Pros

    Great company, with superb management team.

    Cons

    Merge with United - lower salary than other airlines

  7. Good Part time Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Continental Airlines

    Pros

    Great flying benefits and very flexible schedules

    Cons

    management went downhill when they merged with United

    Recommends
    No opinion of CEO
  8. 1 person found this helpful

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Houston, TX
    Former Employee - Senior Manager in Houston, TX

    I worked at Continental Airlines full-time (more than 10 years)

    Pros

    Continental had great travel benefits and forward thinking in regards to technology. The co-workers there are fantastic and are "all in" for taking whatever measures necessary to keep the company moving in a forward direction.

    Cons

    Like some of the other posts; the salaries there are "known" to be far below the market for the 4th largest city in the USA.

    Advice to ManagementAdvice

    Take better care of the talent you have and the company will continue to prosper; just the opposite if you don't.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    GREAT PLACE TO WORK!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - International Flight Attendant in Houston, TX
    Former Employee - International Flight Attendant in Houston, TX

    I worked at Continental Airlines full-time (more than 8 years)

    Pros

    Great travel benefits and working rules. Great pay and co-workers were the BEST in the business.

    Cons

    Some short overnight trips and being on "reserve" for the beginning of my career as a Flight Attendant. Also, the company has completely changed and the service has gone down hill since merger with United Airlines.

    Advice to ManagementAdvice

    United Airlines name, reputation, and the inflight employees have damaged the wonderful reputation Continental had as a hometown airline! Continental had the best service and ground crews. Now with the injection and combination of the United employees, things have gone down hill. I am sad for the Seasoned veteran Employees who worked so hard to make the reputation for CAL and in one stroke of a pen from executives have ruined it by merging with UAL. The tail may be the same but the company sure isn't. The ratings below are for CONTINENTAL NOT United.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. great until gordon left

    Former Employee - Reservations in Salt Lake City, UT
    Former Employee - Reservations in Salt Lake City, UT

    I worked at Continental Airlines part-time (more than 10 years)

    Pros

    morale can swing up or down. it was great with a great ceo (bethune) and lousy after that

    Cons

    small profit margin means always counting the beans

    Advice to ManagementAdvice

    be more aggressive with early out retirement offers so you can cycle out your more senior people and lower your average labor rate.

  11. 1 person found this helpful

    Too Bad it's gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Houston, TX
    Current Employee - Marketing in Houston, TX

    I have been working at Continental Airlines (more than 10 years)

    Pros

    All around great place to work

    Cons

    Merger with United destroyed it

    Recommends
    Neutral Outlook
    Disapproves of CEO

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