Continental Airlines Reviews

Updated April 13, 2015
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3.6
205 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
79 Ratings

Pros
  • the flight benefits were great too (in 31 reviews)

  • Management support, fair compensation, flexible schedules and generous travel benefits (in 29 reviews)

Cons
  • If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable (in 8 reviews)

  • Also, the company has completely changed and the service has gone down hill since merger with United Airlines (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Reservations

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Continental Airlines part-time

    Pros

    I love my Job, I work from home so I love it

    Cons

    I have no complaints, great company to work for.

  2. Continental was a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Continental Airlines

    Pros

    Continental had a clear strategy and mission. Senior management was strong and trusted by employees across multiple work groups. It was a fun and exciting place to work. People were proud to say they worked for Continental.

    Cons

    The compensation was below market for most work groups. The value of the flight benefits had diminished over time. There were some internal politics

  3. Storekeeper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Storekeeper in Chicago, IL
    Current Employee - Storekeeper in Chicago, IL

    I have been working at Continental Airlines full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I like the company thus far

    Cons

    No cons to report at this time

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fun company with great benefits but hierarchical and bureaucratic

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Continental Airlines full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flight benefits, interesting work, diverse workforce, company events

    Cons

    Behind the times work processes, occasional bad hires, management leadership is limited

    Advice to Management

    Spend more time understanding your customers' issues and fix them

  6. Average to above average experience as airline pilot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - B777 Captain in Newark, NJ
    Former Employee - B777 Captain in Newark, NJ

    I worked at Continental Airlines

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Managers and execs make all the difference. Most airline managers quickly forget the reason for successes as those experienced by Gordon Bethune, who really turned the company around.

    Cons

    Like all airlines, managers come and go. Employees generally stay through it all, good times and bad due to non transferable seniority.

    Advice to Management

    Give employees the confidence, the responsibility and the authority to take care of passengers. Run an on time airline.

  7. Extraordinary working relationship between hangar level management and labor. Very coop and rewarding, great airline!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aircraft Maintenance Technician (Mechanic)
    Former Employee - Aircraft Maintenance Technician (Mechanic)

    I worked at Continental Airlines full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good contract, good face-to-face relationships with supervision and good all-around experience overall! Great mechanics to work and learn with, for the most part!

    Cons

    United showed up and destroyed the good working relationships between labor and supervision! Lies and deceit!

    Advice to Management

    Good, positive working relations is ALWAYS better than adversarial! When everyone can sit down together and talk about how to make the airline better, it can't fail! Unless, of course, higher management interferes!

  8. great bennies,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Scheduler in Chicago, IL
    Current Employee - Crew Scheduler in Chicago, IL

    I have been working at Continental Airlines full-time (more than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    flight bennies, medical, time off, compensation

    Cons

    management needs to be restructured

    Advice to Management

    treat people fairly

  9. Continental

    Former Employee - Senior Analyst Revenue Management in Houston, TX
    Former Employee - Senior Analyst Revenue Management in Houston, TX

    I worked at Continental Airlines full-time (more than 10 years)

    Pros

    Great company, with superb management team.

    Cons

    Merge with United - lower salary than other airlines

  10. Good Part time Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Continental Airlines

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great flying benefits and very flexible schedules

    Cons

    management went downhill when they merged with United

  11. Helpful (1)

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Houston, TX
    Former Employee - Senior Manager in Houston, TX

    I worked at Continental Airlines full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Continental had great travel benefits and forward thinking in regards to technology. The co-workers there are fantastic and are "all in" for taking whatever measures necessary to keep the company moving in a forward direction.

    Cons

    Like some of the other posts; the salaries there are "known" to be far below the market for the 4th largest city in the USA.

    Advice to Management

    Take better care of the talent you have and the company will continue to prosper; just the opposite if you don't.

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