Continental Airlines

  www.united.com
  www.united.com

Continental Airlines Reviews

Updated October 14, 2014
Updated October 14, 2014
199 Reviews
3.7
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
77 Ratings

Review Highlights

Pros
  • the flight benefits were great too (in 31 reviews)

  • Management support, fair compensation, flexible schedules and generous travel benefits (in 29 reviews)


Cons
  • If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable (in 8 reviews)

  • Also, the company has completely changed and the service has gone down hill since merger with United Airlines (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Continental Airlines full-time

    Pros

    Lot of integrity, pride and true team work.

    Cons

    Very little and few. Number of vacation days...

    Advice to ManagementAdvice

    Kept open communication channels.

    Recommends
    Approves of CEO
  2.  

    terrible for seeing ipay...websites dont work..app dont work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Industrial Technician
    Current Employee - Industrial Technician

    I have been working at Continental Airlines full-time (less than an year)

    Pros

    i get paid one day early that is the only pro

    Cons

    the ipay app on my phone does not show what was taken out for what...it's very complicated and you cant see deductions ..always says its not available it's a joke...the desk top you can see deductions but very confusing..current deductions mixed with year to date deductions and it constantly makes you change password but when you go to change the password the website dont come up...good for companies terrible for employees..ive never had a problem getting my money thats the only plus..early never late but you cant log in 90% of the time...

    Advice to ManagementAdvice

    fix adp app...been several months you obviously don't review problems ive emiled so have co workers .. fix website it don't work.. sorry about no punctuaton im still upset and you have proven you wont fix it anyway you still get paid the same why spend money on problems if the companies dont care thanks for the complicated service becoming the american way im livid...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA

    I have been working at Continental Airlines full-time (less than an year)

    Pros

    - Bases available - EWR, IAH, CLE, IAD, DEN, ORD, LAX, SFO ( subject to change, open only when there is a need)
    - Guarantee 83 hours on reserve

    Cons

    - Days off as reserve (10 days off as reserve but company can move 6 of those 10 days)
    - Reserve call out system - (2) 4 hour on call periods, or 8 hour on call, or 24 hour on call.
    - On reserve for the whole month
    - If you are Quick Called, you must be in the airport within 2 hours
    - 1K/GS customers get first choice of meal inflight, and are seated in the last row of first class,

    Advice to ManagementAdvice

    - How do you expect inflight crew to sell more food/alcohol for, when we are not given any commission for it.
    - The GS customers think they have too much power, and the company already know that because Inflight has been complaining about it, but they are not doing anything about it.
    - Live a few days in our shoes and let's see if the way you want us to provide customer service works.
    - Tell catering to come on board with us on our flights, and let's see if their cooking instructions work.
    - Since merging with United, Continental customers and workers are have seen a decline with customer service.
    - Stop short staffing flights, we need more FAs to provide the customer service you want.
     - Bring back Gordon Bethune

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    CAL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Newark, NJ
    Former Employee - Flight Attendant in Newark, NJ

    I worked at Continental Airlines full-time (more than 3 years)

    Pros

    They provided an amazing product and were composed of the best flight attendants

    Cons

    After the merger many managers started making life harder for the staff out of fear for their job. The quality of the product CAL offered dropped

    Advice to ManagementAdvice

    With any merger your people are likely to get scared. Ensure the quality of the treatment of the people who provide your product/future product. It will benefit you in the end.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pilot, Captain flying large commercial passenger aircraft throughout the world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airplane Pilot Or Copilot in Houston, TX
    Former Employee - Airplane Pilot Or Copilot in Houston, TX

    I worked at Continental Airlines full-time (more than 10 years)

    Pros

    Excellent pay and benefits. More days off than most jobs. Prestigious job that garners respect from virtually everyone in your community, whether blue or white collar workers. Probably one of the best jobs a man or woman could hope to get. That is, if they enjoy and can handle the frequent challenges that are associated with flying large passenger jet aircraft.

    Cons

    Lots of travel, (about 50%), so when at work you are out of town and often out of the country. When you are 'junior" on the seniority list, then you have to settle for schedules that may not allow you to be home as often as you would like, or be available to attend some important family events or holiday gatherings.

    Advice to ManagementAdvice

    This company is expertly managed in all areas. I have no complaints or suggestions for improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I was an avionics technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Avionics Technician in Orlando, FL
    Former Employee - Avionics Technician in Orlando, FL

    I worked at Continental Airlines full-time (more than 3 years)

    Pros

    There were lots of opportunities for overtime work and they treated the employees fairly

    Cons

    They merged with American Airlines and had to make some cuts

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Experience in Continental Airlines, Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - International Flight Attendant in Newark, NJ
    Former Employee - International Flight Attendant in Newark, NJ

    I worked at Continental Airlines full-time (more than 10 years)

    Pros

    When Gordon Bethune was the CEO it was truly the best place to work.

    Cons

    Now that it merged with United it no longer is the best place to work.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Working experiences at Continental Airlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Newark, NJ
    Former Employee - Flight Attendant in Newark, NJ

    I worked at Continental Airlines (more than 10 years)

    Pros

    Travel benefits, discount offered from various companies, great friends.

    Cons

    No time for family, be on call first few years during reserve status

    Advice to ManagementAdvice

    Great management team

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asa in Newark, NJ
    Former Employee - Asa in Newark, NJ

    I worked at Continental Airlines part-time (more than 10 years)

    Pros

    Best peope to work with!

    Cons

    There are passengers there! EGADS!!

    Advice to ManagementAdvice

    Sorry to see you all go!

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Maintenance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Houston, TX
    Former Employee - Technician in Houston, TX

    I worked at Continental Airlines full-time (more than 10 years)

    Pros

    Satisfaction of work performed. Jack of many trades.

    Cons

    Poor communication skills. Uneducated. Iliterate. Mobster philosophies. Ww2 ethics.

    Advice to ManagementAdvice

    Eradicate greed. Reduce mafioso influences. Act like à normal human. Especially to others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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