Continental Airlines

  www.united.com
  www.united.com

Continental Airlines Reviews

These reviews contributed towards 2010's Best Places to Work recognition. See ratings and reviews for all time.
33 Reviews
4.0
33 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
32 Ratings

Review Highlights

Pros
  • the flight benefits were great too (in 31 reviews)

  • Management support, fair compensation, flexible schedules and generous travel benefits (in 29 reviews)


Cons
  • If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable (in 8 reviews)

  • Also, the company has completely changed and the service has gone down hill since merger with United Airlines (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Flight Attendants....little appreciation!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant in Newark, NJ
    Current Employee - Flight Attendant in Newark, NJ

    I have been working at Continental Airlines

    Pros

    Work-regs. flexibility/ ability to drop down to 0 hours if necessary/proud to have held together/ Great people everyday you get to work with/ convenient for mothers

    Cons

    Under-compensation/ Company alters computers to their advantage/ lack of Union representation

    Advice to ManagementAdvice

    Acknowledge how hard everyone works and reward for being voted "Best Flight Attendants in N. America"

    No opinion of CEO
  2. 1 person found this helpful  

    Okay company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Flight Attendant in Houston, TX
    Former Employee - Flight Attendant in Houston, TX

    I worked at Continental Airlines

    Pros

    They give good employee feedback. Working with the customers on flights can be fun. Going to different cities is a blast and working with other flight attendants and the crew is fun. I visited many different cities while I was working for them. They have a modern fleet of airplines and they try their best to provide good customer service to all the people that fly on the airline. They are based in Houston, so if you are based in Houston, TX, you will have the ability to fly more flights and get in your hours for the month. I really enjoyed working for them.

    Cons

    Passriding can be difficult. Sometimes managers are too busy.

    Advice to ManagementAdvice

    Don't forget the small people.

    Recommends
    No opinion of CEO
  3. 2 people found this helpful  

    Continental is a leader among airlines as a place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - B757/B767 First Officer/Pilot in Newark, NJ
    Current Employee - B757/B767 First Officer/Pilot in Newark, NJ

    I have been working at Continental Airlines

    Pros

    Continental Airlines has a great corporate culture. Employees on the whole are respectful toward each other. Continental Airlines also has one of the best airline management teams.

    Cons

    Contnental Airlines is still subject to the downsides of the industry. Management is quick to pass on pay cuts, and very slow to provide raises.

    Advice to ManagementAdvice

    With oil at $40 a barrell it is time to give employees some raises. Additionally a major motivator of your employees is nonrev pass travel. As loads increase, you should consider giving each employee two sets of positive space first class passes.

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Continental is the best US carrier to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Aircraft Mechanic in Orlando, FL
    Current Employee - Aircraft Mechanic in Orlando, FL

    I have been working at Continental Airlines

    Pros

    A company with good leadership and vision towards the future. They seem to proactive instead of reactive to the pit falls of the industry.

    Cons

    It is an Airline and like all of the otheree carriers the airline business is tough one.

    Advice to ManagementAdvice

    Keep making customer service number one. We are still full service and not a low cost carrier. Keep it up

    Recommends
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant in Houston, TX
    Current Employee - Flight Attendant in Houston, TX

    I have been working at Continental Airlines

    Pros

    I get to travel all over the world and get paid for it.
    I also meet all kinds of people from all walks of life, and I enjoy working with my coworkers.

    Cons

    Since I don't live at my base, I have to commute.

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO
  7.  

    Senior Management Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Gate Agent in Houston, TX
    Current Employee - Gate Agent in Houston, TX

    I have been working at Continental Airlines

    Pros

    Benefits. Travel. Flexability. Pay is decent for what we do.

    Cons

    Senior management at Houston Airport. Senior Director, Assistant Directors and hub Mangagers all need to be replaced.

    Advice to ManagementAdvice

    Stay at work once in a while and appreciate your employees. Employees not Equals or Hub Managers. It seems like the A.D.s a re always playing golf or leaving once the Senior A.D or Vp is gone and then they pull a hub Manager to cover them so they can leave. They are Over paid and all they do is shoot e-mails back and fourth.

    Recommends
    Approves of CEO
  8.  

    Continental... still working hard and flying right.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant in Cleveland, OH
    Current Employee - Flight Attendant in Cleveland, OH

    I have been working at Continental Airlines

    Pros

    They treat all their employees with respect. I truly feel the upper management understands that a company succeeds from the bottom level employees up.

    Cons

    I worked for another airline years ago and honestly feel like Continental has a good grasp on creating "lines" or set schedules for the flight attendants, however, some of our bases seem to have new employees on call a lot longer than others. I think they need to look at what bases such as Newark are doing in order to have an overall standard. An average wait for a line in Newark is around 2-3 years compared to Houston which is 8-9 years.

    Advice to ManagementAdvice

    I think they're doing a great job! Keep it up!

    Recommends
    Approves of CEO
  9.  

    Continental Airlines is the best!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - International Service Manager in Newark, NJ
    Current Employee - International Service Manager in Newark, NJ

    I have been working at Continental Airlines

    Pros

    Great morale, and flexibility of schedule.

    Cons

    Lot's of time away from home, and holidays missed.

    Advice to ManagementAdvice

    Get us some big airplanes, and lets expand more internationally!!!!

    Recommends
    Approves of CEO
  10.  

    Continental Airlines is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Care Manager in Houston, TX
    Current Employee - Customer Care Manager in Houston, TX

    I have been working at Continental Airlines

    Pros

    Flexibility is the best reason to work for Continental Airlines

    Cons

    Pay isn't the greatest because of 9/11. But it is getting better

    Advice to ManagementAdvice

    Keep doing the job you are doing

    Recommends
    Approves of CEO

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