Continental Airlines Reviews

Updated April 13, 2015
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Employee Reviews

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  1. Was a great place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Continental Airlines

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great co-workers and management. The recognition that the contributions of every employee no matter what level in the company were crucial to the company's success built a foundation where everyone was truly working together. While pay was not so wonderful the benefits and work life balance afforded were well worth it.

    Cons

    Many talented people were lost in the process of the merger with United.

  2. Great internship

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Co-Op in Houston, TX
    Former Employee - Engineering Co-Op in Houston, TX

    I worked at Continental Airlines

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flight benefits, better pay than many similar internships, opportunity to learn a lot, you get to play with multi-million dollar toys, plenty of travel opportunities and networking

    Cons

    Very few, some bosses are better than others, sometimes you're asked to do things that aren't very fun (remember you're an intern), Houston is VERY hot in the summer

  3. Great place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at Continental Airlines

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Respect from Upper management all kinds of benefits

    Cons

    Long hours and unsatisfied customers

    Advice to Management

    Doing great

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  5. Helpful (2)

    Everything was great until we got a bean-counter and M&A lawyer running a customer service oriented business

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airplane Pilot Or Copilot in Houston, TX
    Current Employee - Airplane Pilot Or Copilot in Houston, TX

    I have been working at Continental Airlines

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great coworkers. Good equipment. That is it.

    Cons

    Jeff Smisek has ruin the quality of this airline so he can get his merger bonus and get out. I am tired of hearing the complaints from passengers after a decade of nothing but compliments.

    Advice to Management

    Remember your front line employees. They will make or break you.

  6. Helpful (1)

    So far so good

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Continental Airlines

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great company to work for and there is much room for advancement. Everyone is great to work with and enjoys it.

    Cons

    Be prepared to be gone for long periods of time. Especially in the 1st year at least. Away from family/friends.

  7. Helpful (1)

    Poor management and employee supervision, lots of politics.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in Houston, TX
    Former Employee - Executive Assistant in Houston, TX

    I worked at Continental Airlines

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Health, life insurance and airline benefits are good.

    Cons

    Poor management and seniority system of hiring and firing facilitate unfairness towards employees.

  8. Helpful (1)

    Merger of EQUALS, someone forgot to tell United.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations in Houston, TX
    Current Employee - Airport Operations in Houston, TX

    I have been working at Continental Airlines

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Used to be culture, coworkers, benefits,teamwork at all levels, pride in our service.

    Cons

    Now, loss of culture, lack of teamwork, no trust, management arrogance, condescending attitudes, no one listens.

    Advice to Management

    An old fashioned housecleaning at headquarters needs to happen. Smisek should have kept operations CO instead of finance.

  9. Helpful (2)

    It's been downhill since 9-11

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Continental Airlines

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Used to be fun and flight benefits used to be good

    Cons

    Terrible Management. United Merger has ruined the company. Terrible promotion practices.

    Advice to Management

    Get back to the Gordon Bethune Era

  10. Great

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Houston, TX
    Former Employee - Senior Business Analyst in Houston, TX

    I worked at Continental Airlines

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    exciting industry
    wonderful company
    energetic co-workers
    flight benefits
    proud to work for the company
    great story about worst to first

    Cons

    pay a bit low for the city
    industry fluctuates too much
    recent business merger left a lot of good people stranded

    Advice to Management

    retain as many CO people as you can in order to make the merger work. don't forget our core values.

  11. Helpful (1)

    A good place to work, but busy

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Dispatcher in Houston, TX
    Current Employee - Flight Dispatcher in Houston, TX

    I have been working at Continental Airlines

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Good benefits (pension + 401K match), Decent Salary, Nice Co-Workers, Decent Medical benefits, and a pretty good pay scale compared to the industry as a whole

    Cons

    Sometimes management seems to play favorites and promote people without actively posting that a job is available; workload can be kind of high depending upon the day/weather/etc.

    Advice to Management

    When you merger your company, don't give the company you're merging with every single thing they ask for if you're going to be the person who is in charge of the company once the merger is complete.

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