Continental Airlines Reviews

Updated July 25, 2014
Updated July 25, 2014
199 Reviews

3.8
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
77 Ratings

Review Highlights

Pros
  • the flight benefits were great too (in 31 reviews)

  • Management support, fair compensation, flexible schedules and generous travel benefits (in 29 reviews)


Cons
  • If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable (in 8 reviews)

  • Merger with United destroyed it (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Continental was a great company, United's ways and methods are prevailing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Continental Airlines

    Pros

    The culture and teamwork. displayed on a daily basis.The travel benefits along with the excitement of working for a great airline.

    Cons

    Underpaid compared to industry standard. Management has their favorites, .Promotions are given to those who are liked and not always the most qualified.

    Disapproves of CEO
  2.  

    Started off Great but then.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Houston, TX
    Former Employee - Senior Financial Analyst in Houston, TX

    I worked at Continental Airlines

    Pros

    -Work-Life balance was incredible. Time off is very flexible, whenever needed. The first manager I had would let us go early sometimes for happy hour! (too bad things didnt' stay that way)
    -Travel benefits are unmatched.
    -Lot of good people to work with (depending on group)

    Cons

    -Salary was mediocre compared to industry average. Lot of "new hires" fresh out of college.
    -Difficult to move up the ladder.
    -A lot depends on the group you are in. My first team was incredible, I loved it. Then they had cutbacks and I moved into a group that was horrible. Can be "clickish".

    Advice to ManagementAdvice

    Don't get caught up in the corporate madness. Remember your employees are what run your company.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    The flight benefits were great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Analyst  in  Houston, TX
    Former Employee - Senior Analyst in Houston, TX

    I worked at Continental Airlines

    Pros

    The benefits were great at Continental Airlines. We got to see a lot of the world.

    Cons

    Advancement is based on who you know, not what you know. The merger will dampen it even further.

    Advice to ManagementAdvice

    Don't lose the original Continental Airlines company culture.

    Disapproves of CEO
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  5.  

    Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cargo Administrative  in  Chicago, IL
    Current Employee - Cargo Administrative in Chicago, IL

    I have been working at Continental Airlines

    Pros

    flight benefit ,be part of a good company

    Cons

    good costumer service,equal opprtunities,treat people with dignity and respect

    Advice to ManagementAdvice

    be better each day

    Recommends
    Approves of CEO
  6.  

    Overall experience has been very rewarding and overall like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Systems Specialist  in  Houston, TX
    Current Employee - Senior Systems Specialist in Houston, TX

    I have been working at Continental Airlines

    Pros

    The people are terrific and when mananger is lacking others step up to the plate to assist you in doing an excellent job for your co-workers and customers. The opportunity to work for an organization that expects you to work with the same dignity and respect we all should have learned as a child and a must in the house.

    Cons

    The workload is extremely heavy do to continuous cut-backs. Doing the work of 2-3 people without additional compensation.

    Advice to ManagementAdvice

    Trust is a two way street.

    Recommends
    Disapproves of CEO
  7. 1 person found this helpful  

    Great place, it's a shame they merged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Structures Engineer Intern  in  Austin, TX
    Current Employee - Structures Engineer Intern in Austin, TX

    I have been working at Continental Airlines

    Pros

    Great benefits even for intern, great people, very fun and pleasant place to work in

    Cons

    A bit less pay, but it is worth it

    Advice to ManagementAdvice

    Great manager. At least for Structures Engineering

    Recommends
    No opinion of CEO
  8.  

    The merger is changing the work environment to a more hostile/less open one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Analyst  in  Houston, TX
    Current Employee - Senior Analyst in Houston, TX

    I have been working at Continental Airlines

    Pros

    The health and flight benefits are great.

    Cons

    The manner in which they are integrating UA/CO is creating a hostile workplace. It also truly shows UA is definitely in control.

    Advice to ManagementAdvice

    Remember why UA wanted the CO corporate climate and adhere to the philosophy.

    Disapproves of CEO
  9.  

    enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Houston, TX
    Former Employee - Senior Financial Analyst in Houston, TX

    I worked at Continental Airlines

    Pros

    people are great - the team I was on was enjoyable. depends on the controller group though

    Cons

    pay could be better for a finance job.

    Recommends
    Approves of CEO
  10.  

    they say they have an open door policy but they do not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Continental Airlines

    Pros

    help customers get thru the mess of trying to fly

    Cons

    bad customer policy bad handling of employees

    Advice to ManagementAdvice

    honesty would be a refreshing change

    Doesn't Recommend
    Disapproves of CEO
  11. 3 people found this helpful  

    An experience everyone should have, for a while...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Analyst  in  Houston, TX
    Current Employee - Senior Analyst in Houston, TX

    I have been working at Continental Airlines

    Pros

    Pre-merger: The flight benefits are the draw for 99% of the employees. It can be difficult to fly as a passrider but once you figure it out, your set. This is especially true if you don't have small kids or have the flexibility to travel without them. Depending on your work-group, the management can be fair, balanced, driven, inspiring, and all the other things you want from a management team. Typically, if you put in the effort, you are rewarded with an enriching career experience and expanded knowledge of both the Travel Industry and your particular field. So much so, you don't care that the average seniority is 15+ years, making advancement difficult.

    Cons

    The salary scale, compared to industry standards (in your field of expertise, not the airline industry) is nowhere near competitive, so if you can't take advantage of the flight benefits, don't bother.
    Post-merger: Employees generally feel as though they are completely left in the dark. From what we have been told so far, the flight benefits will no longer have the drawing power they once had and flying as a passrider will be next to impossible. The vaunted Continental Culture is being slaughtered. The degree of politicking, lying, and outright unethical treatment of a vast majority of employees is astounding, from the average employee's point of view. It seems clear so far that a majority of the management team selected from Continental to join the 'new' United were NOT the folks that made the Continental Culture a premier employment opportunity. Additionally, the management 'grunts' that made Continental the success it was, fostering the camaraderie and productive environment, are in most cases being treated as expendable fodder. It is difficult to see past all the jockeying for the few positions in the merged company to believe it will be an environment worth working in or a company you want to be involved with. The attitude and the culture trickle down from the top, and right now the wrong decisions are being made about who should be in those top spots.

    Advice to ManagementAdvice

    Unfortunately, the merger puts everyone in a difficult position. So far the trend seems to be selecting business oriented managers with no people skills at all. This is potentially great for the share holders in the short term. However, the key talent is noticing and it may be too late to stop the exodus. 'Dignity and Respect' appears to be a philosophy of the past.

    Disapproves of CEO

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