Contra Costa County Library
3.7 of 5 3 reviews
www.ccclib.org Pleasant Hill, CA

Contra Costa County Library Reviews

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3.7 3 reviews

                             
3 Employee Reviews
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    Reading is fun

    Anonymous Employee (Former Employee)
    San Ramon, CA

    ProsFlexible schedule, supportive and encouraging staff.

    ConsYou have to enjoy a quieter work environment.

    Advice to Senior ManagementGreat leadership and communication.

    Yes, I would recommend this company to a friend

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    focused on awards rather than truly excellent service

    (Former Employee)

    Prossome of the branches are well-run and good places to visit. These are in more affluent cities like Lafayette, Orinda, Moraga, and Walnut Creek.

    Consmany branches are poorly funded and they do not receive extra money from Friends groups. Branches in San Pablo and Pleasant Hill are ugly and depressing. Staffing levels are low and people are too stressed to provide decent service. Books don't get checked in correctly and you will be fined even if you return on time, or you will spend time calling and trying to get your account corrected.

    Advice to Senior ManagementSpend more time on improving existing library services such as a better catalog and more efficient checkout and returns, and more open hours. Spend less time on providing free museum visits to well-off people who live in Moraga.

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    Great experience dealing with a diverse group of people.

    Library Aide (Former Employee)

    ProsComfortable work environment with great employees. Stable schedule if you go to school or have other commitments on your plate. Generous managers depending on the library you work for.

    ConsNo opportunity for growth whatsoever unless you decide to go to library school. Schedule can work against you if you want to get paid more because the county limits student aide hours. The county has a major staffing issue and some libraries use employees in positions they are not used to doing. Patrons can be rude but you just have to tune them out however if you are not used to interesting patrons then it is not for you. Depending on the location of the library, kids can become a major problem. A lot of downtime can occur and the day could become really quiet.

    Yes, I would recommend this company to a friend

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