Convergys
2.9 of 5 1,231 reviews
www.convergys.com Cincinnati, OH 5000+ Employees

Convergys Reviews in Gurgaon, Haryana

Updated Jul 2, 2014
All Employees Current Employees Only

3.9 52 reviews

                             

100% Approve of the CEO

Convergys President & CEO Andrea Ayers

Andrea Ayers

(11 ratings)

96% of employees recommend this company to a friend
52 Employee Reviews Back to all reviews
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    Best place to work.The best part of my life ever- Aakash mishra

    Senior Analyst (Former Employee)
    Gurgaon, Haryana (India)

    ProsYou'll get the best support and experience in this comp.

    ConsWork pressure is like anything, Some of subgroup managers are hrble..they won't even listen to you if you are not working accordingly not regarding the process but them.

    Advice to Senior ManagementTry to choose some good leaders to handle the process as some of the L.o.b's are getting effected badly because of some people.

    Yes, I would recommend this company to a friend

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    Good to work

    IT Engineer (Current Employee)
    Gurgaon, Haryana (India)

    ProsVery good learning and compensation

    ConsGrowth limited and working in shifts

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Learning all the way..

    Associate Trainer (Former Employee)
    Gurgaon, Haryana (India)

    ProsJob Stability (if you consistently perform), Office Culture, Training, Free pickup and drop.

    ConsLack of transparency, Meager remuneration, Lack of Personal Development workshops.

    Advice to Senior ManagementConvergys is a great organisation to work with. With several growth opportunities based on employee's talent and skill set, one can climb up the ladder provided they have what it takes to perform. Convergys can endeavor to enhance the employee experience by implementing "Personal Development workshops", "Career Counselling workshops" and make the environment sustainable for growth for one and all by including focus groups of the top management with the middle management once every month.

    Yes, I would recommend this company to a friend

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    It is a good company.

    Customer Service Associate (Former Employee)
    Gurgaon, Haryana (India)

    ProsIt gives u opportunity work after 12 and start your carrier .

    Consit is a top call center stability matters

    Advice to Senior ManagementPlease keep doing good work.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    good organisation to work with

    Senior Customer Service Specialist (Former Employee)
    Gurgaon, Haryana (India)

    Prosperfect work environment, very good management, best in class salary and perks

    Consi didnt find one in particular.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Perfect place to start and make a career in the field of Operations

    Technical Support Representative (Former Employee)
    Gurgaon, Haryana (India)

    ProsTalented, just and fair management teams. The HR policies of the company are fair and transparent. The people around here do not talk in shades of grey but pure black and white thereby leading to no confused-state-of-mind work environment.

    ConsNone that I could think of in my tenure of 6 months with the company. I left because I joined in to work only till I get my joining as per college placement which was delayed due to recession.

    Yes, I would recommend this company to a friend

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    Good organization to work with

    Workforce Management Analyst (Current Employee)
    Gurgaon, Haryana (India)

    ProsWork Life Balance, Working Environment

    ConsGrowth, but slow.
    Salary should be upto the profile

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Nice place to work

    Manager (Current Employee)
    Gurgaon, Haryana (India)

    ProsNice place to work, Employee friendly.

    ConsI dont see any cons

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    1 person found this helpful  

    "Amazing work culture they won't let you go till d time you don't show your worst""

    Senior CCO Team Support (Current Employee)
    Gurgaon, Haryana (India)

    ProsThey know how to retain their people.
    Best thing face to face meeting with senior management for any help or consiquences.
    They award &recognize you at your best.
    Backstabbing is part of any organization you go, so do not botther about that at all. You are mature enough to judje people rather than listening to others.
    Do your work professionally they will recognize you and reward you for that.

    ConsManagers do not take action fast until you do not walk up to their seniors.
    Politics yes it's a part but you know well how to tackle it.

    Advice to Senior ManagementTake time to judge your people rather than your quick decision.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Experience in Convergys

    Associate Trainer (Former Employee)
    Gurgaon, Haryana (India)

    ProsDedicated to delivering a great customer experience.
    Talented and committed staff and line managers.
    Company is strongly committed to meeting regulatory compliance.

    ConsBeing an out-sourced service, they suffer the down-sides of any economic challenge first.
    Senior management felt very distanced from our roles and didn't seem completely engaged.

    Advice to Senior ManagementThere is more to "management" than excel spreadsheets. If you build "teams" to address specific niche's or verticals, meet with those teams to address shared issues and concerns.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Convergys reviews and ratings in Gurgaon, Haryana — including employee satisfaction and approval rating for Convergys CEO Andrea Ayers. All 52 reviews posted anonymously by Convergys employees.