Convergys

  www.convergys.com
  www.convergys.com

Convergys Reviews in Gurgaon, Haryana

Updated November 22, 2014
Updated November 22, 2014
1,494 Reviews
2.8
1,494 Reviews
Rating Trends

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Convergys President & CEO Andrea Ayers
Andrea Ayers
340 Ratings

Review Highlights

Pros
  • Work from home so no hassle of dealing with traffic jams and getting suit ready for work (in 89 reviews)

  • Fairly consistent work environment, good exposure to a unique industry (in 59 reviews)


Cons
  • 6 dollars an hour lower than the prevailing call center wage in this area (in 75 reviews)

  • Poor work life Balance, they expect work to be your life with not much time for anything else (in 26 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Go for it, it is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Gurgaon, Haryana (India)
    Former Employee - Team Leader in Gurgaon, Haryana (India)

    I worked at Convergys full-time (more than 3 years)

    Pros

    work life balance, good money for freshers only

    Cons

    Politics, night shifts, no proper work culture

    Advice to ManagementAdvice

    nO COMMENT

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Gurgaon, Haryana (India)
    Current Employee - Technical Support Engineer in Gurgaon, Haryana (India)

    I have been working at Convergys full-time (more than 3 years)

    Pros

    Flat Structure Organisation
    Good benefits to employees

    Cons

    Need to have Career development plan for employees

    Advice to ManagementAdvice

    Nothing , No advice

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Best place to work.The best part of my life ever- Aakash mishra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Gurgaon, Haryana (India)
    Former Employee - Senior Analyst in Gurgaon, Haryana (India)

    I worked at Convergys full-time (more than an year)

    Pros

    You'll get the best support and experience in this comp.

    Cons

    Work pressure is like anything, Some of subgroup managers are hrble..they won't even listen to you if you are not working accordingly not regarding the process but them.

    Advice to ManagementAdvice

    Try to choose some good leaders to handle the process as some of the L.o.b's are getting effected badly because of some people.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer in Gurgaon, Haryana (India)
    Current Employee - IT Engineer in Gurgaon, Haryana (India)

    I have been working at Convergys full-time (more than 5 years)

    Pros

    Very good learning and compensation

    Cons

    Growth limited and working in shifts

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Learning all the way..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Gurgaon, Haryana (India)
    Former Employee - Associate Trainer in Gurgaon, Haryana (India)

    I worked at Convergys as a contractor (more than 5 years)

    Pros

    Job Stability (if you consistently perform), Office Culture, Training, Free pickup and drop.

    Cons

    Lack of transparency, Meager remuneration, Lack of Personal Development workshops.

    Advice to ManagementAdvice

    Convergys is a great organisation to work with. With several growth opportunities based on employee's talent and skill set, one can climb up the ladder provided they have what it takes to perform. Convergys can endeavor to enhance the employee experience by implementing "Personal Development workshops", "Career Counselling workshops" and make the environment sustainable for growth for one and all by including focus groups of the top management with the middle management once every month.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It is a good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Gurgaon, Haryana (India)
    Former Employee - Customer Service Associate in Gurgaon, Haryana (India)

    I worked at Convergys full-time (more than an year)

    Pros

    It gives u opportunity work after 12 and start your carrier .

    Cons

    it is a top call center stability matters

    Advice to ManagementAdvice

    Please keep doing good work.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    good organisation to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Specialist in Gurgaon, Haryana (India)
    Former Employee - Senior Customer Service Specialist in Gurgaon, Haryana (India)

    I worked at Convergys full-time (more than an year)

    Pros

    perfect work environment, very good management, best in class salary and perks

    Cons

    i didnt find one in particular.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Perfect place to start and make a career in the field of Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Gurgaon, Haryana (India)
    Former Employee - Technical Support Representative in Gurgaon, Haryana (India)

    I worked at Convergys full-time (less than an year)

    Pros

    Talented, just and fair management teams. The HR policies of the company are fair and transparent. The people around here do not talk in shades of grey but pure black and white thereby leading to no confused-state-of-mind work environment.

    Cons

    None that I could think of in my tenure of 6 months with the company. I left because I joined in to work only till I get my joining as per college placement which was delayed due to recession.

    Recommends
  10.  

    Good organization to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce Management Analyst in Gurgaon, Haryana (India)
    Current Employee - Workforce Management Analyst in Gurgaon, Haryana (India)

    I have been working at Convergys full-time (more than an year)

    Pros

    Work Life Balance, Working Environment

    Cons

    Growth, but slow.
    Salary should be upto the profile

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Gurgaon, Haryana (India)
    Current Employee - Manager in Gurgaon, Haryana (India)

    I have been working at Convergys full-time (more than 5 years)

    Pros

    Nice place to work, Employee friendly.

    Cons

    I dont see any cons

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