Convergys Reviews in Gurgaon, Haryana

Updated July 9, 2014
Updated July 9, 2014
1,338 Reviews
2.9
1,338 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
290 Ratings

Review Highlights

Pros
  • Work from home so no hassle of dealing with traffic jams and getting suit ready for work (in 83 reviews)

  • Great training job to work in a high busy work environment (in 51 reviews)


Cons
  • 6 dollars an hour lower than the prevailing call center wage in this area (in 65 reviews)

  • There is no work life balance, since schedule is often very incosistant (in 19 reviews)

More Highlights

53 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer  in  Gurgaon, Haryana (India)
    Current Employee - Technical Support Engineer in Gurgaon, Haryana (India)

    I have been working at Convergys full-time for more than 3 years

    Pros

    Flat Structure Organisation
    Good benefits to employees

    Cons

    Need to have Career development plan for employees

    Advice to ManagementAdvice

    Nothing , No advice

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Best place to work.The best part of my life ever- Aakash mishra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Gurgaon, Haryana (India)
    Former Employee - Senior Analyst in Gurgaon, Haryana (India)

    I worked at Convergys full-time for more than a year

    Pros

    You'll get the best support and experience in this comp.

    Cons

    Work pressure is like anything, Some of subgroup managers are hrble..they won't even listen to you if you are not working accordingly not regarding the process but them.

    Advice to ManagementAdvice

    Try to choose some good leaders to handle the process as some of the L.o.b's are getting effected badly because of some people.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer  in  Gurgaon, Haryana (India)
    Current Employee - IT Engineer in Gurgaon, Haryana (India)

    I have been working at Convergys full-time for more than 5 years

    Pros

    Very good learning and compensation

    Cons

    Growth limited and working in shifts

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Learning all the way..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer  in  Gurgaon, Haryana (India)
    Former Employee - Associate Trainer in Gurgaon, Haryana (India)

    I worked at Convergys as a contractor for more than 5 years

    Pros

    Job Stability (if you consistently perform), Office Culture, Training, Free pickup and drop.

    Cons

    Lack of transparency, Meager remuneration, Lack of Personal Development workshops.

    Advice to ManagementAdvice

    Convergys is a great organisation to work with. With several growth opportunities based on employee's talent and skill set, one can climb up the ladder provided they have what it takes to perform. Convergys can endeavor to enhance the employee experience by implementing "Personal Development workshops", "Career Counselling workshops" and make the environment sustainable for growth for one and all by including focus groups of the top management with the middle management once every month.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It is a good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Gurgaon, Haryana (India)
    Former Employee - Customer Service Associate in Gurgaon, Haryana (India)

    I worked at Convergys full-time for more than a year

    Pros

    It gives u opportunity work after 12 and start your carrier .

    Cons

    it is a top call center stability matters

    Advice to ManagementAdvice

    Please keep doing good work.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    good organisation to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Specialist  in  Gurgaon, Haryana (India)
    Former Employee - Senior Customer Service Specialist in Gurgaon, Haryana (India)

    I worked at Convergys full-time for more than a year

    Pros

    perfect work environment, very good management, best in class salary and perks

    Cons

    i didnt find one in particular.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Perfect place to start and make a career in the field of Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative  in  Gurgaon, Haryana (India)
    Former Employee - Technical Support Representative in Gurgaon, Haryana (India)

    I worked at Convergys full-time for less than a year

    Pros

    Talented, just and fair management teams. The HR policies of the company are fair and transparent. The people around here do not talk in shades of grey but pure black and white thereby leading to no confused-state-of-mind work environment.

    Cons

    None that I could think of in my tenure of 6 months with the company. I left because I joined in to work only till I get my joining as per college placement which was delayed due to recession.

    Recommends
  9.  

    Good organization to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce Management Analyst  in  Gurgaon, Haryana (India)
    Current Employee - Workforce Management Analyst in Gurgaon, Haryana (India)

    I have been working at Convergys full-time for more than a year

    Pros

    Work Life Balance, Working Environment

    Cons

    Growth, but slow.
    Salary should be upto the profile

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Gurgaon, Haryana (India)
    Current Employee - Manager in Gurgaon, Haryana (India)

    I have been working at Convergys full-time for more than 5 years

    Pros

    Nice place to work, Employee friendly.

    Cons

    I dont see any cons

  11. 1 person found this helpful  

    "Amazing work culture they won't let you go till d time you don't show your worst""

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior CCO Team Support  in  Gurgaon, Haryana (India)
    Current Employee - Senior CCO Team Support in Gurgaon, Haryana (India)

    I have been working at Convergys full-time for more than a year

    Pros

    They know how to retain their people.
    Best thing face to face meeting with senior management for any help or consiquences.
    They award &recognize you at your best.
    Backstabbing is part of any organization you go, so do not botther about that at all. You are mature enough to judje people rather than listening to others.
    Do your work professionally they will recognize you and reward you for that.

    Cons

    Managers do not take action fast until you do not walk up to their seniors.
    Politics yes it's a part but you know well how to tackle it.

    Advice to ManagementAdvice

    Take time to judge your people rather than your quick decision.

    Recommends
    Positive Outlook

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