Convergys India Reviews

Updated July 20, 2015
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Pros
  • Cool work environment,good for freshers who wants to start their career in international bpo (in 13 reviews)

  • good exposure to Australian work culture (in 5 reviews)

Cons
  • late night shifts without information (in 8 reviews)

  • SLA's they agree to are crazy, work-life balance would turn out to be very hectic (in 2 reviews)

More Pros and Cons

121 Employee Reviews

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  1. Helpful (3)

    Best Place to work, You would get to learn a lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys India full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Work culture is really good

    Cons

    Salaries do meet the market standards


  2. Helpful (2)

    Microsoft EPS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys India full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing place to learn the best of Microsoft core technologies such active directory, networking, setup, performance etc.

    Cons

    Poor management and hiring policies. Lack of facilities.


  3. Best place to start your carrer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCO in Pune (India)
    Current Employee - CCO in Pune (India)

    I have been working at Convergys India

    Recommends
    Recommends

    Pros

    Good work environment ! Opportunity to grow

    Cons

    BOB is less Not exactly a Con but 24x7 Shift.

    Advice to Management

    All good!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Online Applications Interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Associate in Gurgaon, Haryana (India)
    Current Employee - Technical Support Associate in Gurgaon, Haryana (India)

    I have been working at Convergys India

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    working with a friendly team good management, easy going many opportunities for overtime,if needed easy job, easy and informal interview friendly staff members who were all easy to get along with.

    Cons

    Hectic Shift timings. Sometimes shortage of staff so it creates mess sometimes. Poor transportation.

    Advice to Management

    Would advice to arrange good transport facility.


  6. Good organisation to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Hyderābād (India)
    Former Employee - Systems Analyst in Hyderābād (India)

    I worked at Convergys India full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    1. Very good salary structure 2. Transparency maintained between high level of management and middle/low level management 3. Good HR policies 4. Employee friendly 5. Scope of learning

    Cons

    Can not think of any at this moment


  7. Senior CCO

    Former Employee - Senior Customer Care Officer in Gurgaon, Haryana (India)
    Former Employee - Senior Customer Care Officer in Gurgaon, Haryana (India)

    I worked at Convergys India (Less than a year)

    Recommends
    Recommends

    Pros

    Best in the BPO Industry.

    Cons

    Rotational shifts and weekly off keep changing so your body clock goes for a toss.

    Advice to Management

    Non


  8. Helpful (1)

    Awesome place to start your career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys India

    Pros

    If you have no technical background and want to get into technical, this is the right place to be here for an year or two

    Cons

    Max salary is 4L P.A for agent level. Most of the programs work for 24/7

    Advice to Management

    Please revise salary structure


  9. Helpful (1)

    Tech support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Officer in Bangalore (India)
    Current Employee - Technical Support Officer in Bangalore (India)

    I have been working at Convergys India full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good environment and opportunities to grow quickly

    Cons

    Management is biased. Hierarchy followed. They expect too much of respect .show bossism

    Advice to Management

    Learn the conduct of corporate world .dont follow the behaviour of a govt office


  10. Nice place to work with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys India

    Recommends
    Recommends

    Pros

    Good work culure, facilities were good

    Cons

    Cafeteria food not so good


  11. Best BPO to start Career with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Officer in Bangalore (India)
    Former Employee - Technical Support Officer in Bangalore (India)

    I worked at Convergys India

    Positive Outlook
    Positive Outlook

    Pros

    Convergys India offers great opportunities for those who wants to make and shape their career in the field of Business Process Outsourcing. Awesome working environment and growth opportunities. Those who put their efforts get recognized.

    Cons

    Like at any other company, there are those people who do not welcome change easily...but apart from that no other con.

    Advice to Management

    Continue to reward people for their efforts and to train them if they aren't performing well.



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