Convergys Reviews
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Pros
Convergys has a great benefits for employees and they give you the opportunity to grow professional.
Cons
The culture and work environment is very generic. They treat people like numbers and not employees. It is a stressful environment where management does encourage you at all but expect performance standards to be high.
Advice to Senior Management
Spend more time building up the employees. How you treat the employees are a reflection of how the employees treat the customers. Management needs to get more involved and communicate better
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Warranty and Exchange for AT&T in Saint Louis, MO:
“Convergy's ”
Nov 4, 2009
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Anonymous in Gurgaon, Haryana (India):
“Convergys, the employer of choice!”
Oct 11, 2009
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Network Engineer in Ogden, UT:
“Convergys”
Oct 6, 2009
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Senior Systems Analyst:
“Convergys in a nutshell”
Sep 22, 2009
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Telemarketer in Ogden, UT:
“Good place for a part time job that requires little effort”
Sep 20, 2009
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Phone Tech Support:
“Better than most fast food jobs, especially if they actually fork out the tuition reimbursement (Read the fine print)”
Sep 9, 2009
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Anonymous:
“a great place to work while attending school. flexible schedules , pto , health and dental benefits, 401k , life insuran”
Sep 9, 2009
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Video Customer Service Representative in Logan, UT:
“Convergys doesnt care about customers, only call time”
Aug 23, 2009
1 found helpful
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Convergys @ Cisco in Feltham, London, England (United Kingdom):
“Not a good place to be....”
Aug 10, 2009
1 found helpful