Convio Reviews

25 Reviews

3.7
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convio Chairman and CEO Gene Austin
Gene Austin
20 Ratings

Employee Reviews

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  1.  

    Great work culture, very family-centric

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convio

    Pros

    Very smart people, great facility

    Cons

    On boarding for new hires was lacking

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Best Company I've Ever Worked For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Convio full-time for more than 3 years

    Pros

    Great management team, great causes, great causes, good vision, good work environment

    Cons

    As a small public company our growth options were somewhat limited

    Advice to ManagementAdvice

    Don't get acquired by Blackbaud

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    The good, the bad, the ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Convio full-time for more than 3 years

    Pros

    People are friendly. Work-life balance is very good. Employees are encouraged to volunteer and supported in these efforts.

    Cons

    Poor management across many different departments, and there is blatant cronyism: those who are in the inner circle and those who are not.

    Advice to ManagementAdvice

    Up the level of professionalism, especially at the management level, and promote a more open culture.

    Doesn't Recommend
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  5.  

    Great way to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA  in  Austin, TX
    Former Employee - QA in Austin, TX

    I worked at Convio full-time for more than a year

    Pros

    My first real career job. I learned most of what I know about SCRUM and Agile there. Great pay. Helpful coworkers and a great motivational boss.

    Cons

    I didn't have many cons. Maybe more office spaces rather than cubes?

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was great while it lasted. Review is for Convio, not Blackbaud.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Web Developer  in  Austin, TX
    Former Employee - Senior Web Developer in Austin, TX

    I worked at Convio full-time for more than 3 years

    Pros

    Community feel, real regard for employees, sense of doing good.

    Cons

    First the growing pains of the IPO and then the surprise takeover by blackbaud that changed the entire feel.

    Advice to ManagementAdvice

    Value your customers, value your employees. Corporate attitude and NPOs don't mix.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Service of Investors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Convio full-time for more than 3 years

    Pros

    Convio had very strong senior leadership, a great mission with a reasonable work/life balance and a well organized workspace with decent benefits and salaries.

    Cons

    The company tended to be balkanized and highly political. The company always felt that it was solely on a march to get investors paid out. Budgets were squeezed to force teams to make do with less, particularly when it came to supporting customer needs. Middle management was mostly weak and suffered from too many revolving door hires from the local tech scene.

    Advice to ManagementAdvice

    My advice would no longer be relevant since the acquisition by Blackbaud.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Fantastic company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Sales Executive  in  Austin, TX
    Current Employee - Associate Sales Executive in Austin, TX

    I have been working at Convio full-time for more than a year

    Pros

    Having worked for some of the top rated employers in the country (Alcon) and worst, I can say with certainty that Convio was a great company to work for, but is evolving rapidly, to include the workplace dynamic. While there, the company had passed it's early growing pains, but was still family-like in its feel, with fantastic benefits and emphasis put on employee happiness and care. Convio was Now

    Cons

    Convio was recently acquired by Blackbaud, which is sure to change the workplace dynamics and priorities, whether for better or worse.

    Advice to ManagementAdvice

    Continue to hire the best qualified individuals and empower them to perform, rather than hiring the more affordable employees and asking them to conform.

    Recommends
    Negative Outlook
    Approves of CEO
  9. 2 people found this helpful  

    A great group of people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Austin, TX
    Former Employee - Software Engineer in Austin, TX

    I worked at Convio full-time for more than 8 years

    Pros

    I would say that the people there genuinely cared about the non-profit clients they were serving. The place had a positive karma because it indirectly helps clients deliver vital services to their constituencies. That included Katrina hurricane and Haiti earthquake victims as an example.

    Cons

    Stock options (the standard at the beginning) have given way to the RSU (restricted stock unit). This is not great for the rank and file, especially since they no longer award them in sufficient numbers to be anything more than a token incentive.

    Also, the company was recently acquired by chief competitor BlackBaud. There is no telling what they will do.

    Advice to ManagementAdvice

    Tech people in Austin have a LOT of options. Don't let all that valuable corporate knowledge and experience just walk out the door.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A mixed bag.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Washington, DC
    Former Employee - Senior Project Manager in Washington, DC

    I worked at Convio full-time for more than 3 years

    Pros

    Convio supported community service efforts.

    Cons

    Satellite offices were not well managed.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant, Web Development Services  in  Austin, TX
    Current Employee - Consultant, Web Development Services in Austin, TX

    I have been working at Convio

    Pros

    Working with worthy nonprofit organizations, plus great coworkers and benefits.

    Cons

    There has been a lot of internal change recently, making it hard to plan for the future sometimes.

    Recommends
    Approves of CEO

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