Convio Reviews

Updated June 5, 2015
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3.7
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Recommend to a friend
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Convio Chairman and CEO Gene Austin
Gene Austin
21 Ratings

26 Employee Reviews

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  1. Helpful (1)

    Lightening in a bottle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Austin, TX
    Former Employee - Account Executive in Austin, TX

    I worked at Convio full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    My time at Convio was the most rewarding seven years in my professional career. Some of the high points.

    Passionate and intelligent employees
    The privilege of helping non-profits change the world
    Amazing leadership team

    Cons

    The single low point was that we were bought out by our largest competitor BlackBaud. Within the space of a year most of the talent had left the company.


  2. Great work culture, very family-centric

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convio

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very smart people, great facility

    Cons

    On boarding for new hires was lacking


  3. Best Company I've Ever Worked For!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Convio full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great management team, great causes, great causes, good vision, good work environment

    Cons

    As a small public company our growth options were somewhat limited

    Advice to Management

    Don't get acquired by Blackbaud


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  5. The good, the bad, the ugly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Convio full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    People are friendly. Work-life balance is very good. Employees are encouraged to volunteer and supported in these efforts.

    Cons

    Poor management across many different departments, and there is blatant cronyism: those who are in the inner circle and those who are not.

    Advice to Management

    Up the level of professionalism, especially at the management level, and promote a more open culture.


  6. Great way to start a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA in Austin, TX
    Former Employee - QA in Austin, TX

    I worked at Convio full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    My first real career job. I learned most of what I know about SCRUM and Agile there. Great pay. Helpful coworkers and a great motivational boss.

    Cons

    I didn't have many cons. Maybe more office spaces rather than cubes?


  7. It was great while it lasted. Review is for Convio, not Blackbaud.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Web Developer in Austin, TX
    Former Employee - Senior Web Developer in Austin, TX

    I worked at Convio full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Community feel, real regard for employees, sense of doing good.

    Cons

    First the growing pains of the IPO and then the surprise takeover by blackbaud that changed the entire feel.

    Advice to Management

    Value your customers, value your employees. Corporate attitude and NPOs don't mix.


  8. Service of Investors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Convio full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Convio had very strong senior leadership, a great mission with a reasonable work/life balance and a well organized workspace with decent benefits and salaries.

    Cons

    The company tended to be balkanized and highly political. The company always felt that it was solely on a march to get investors paid out. Budgets were squeezed to force teams to make do with less, particularly when it came to supporting customer needs. Middle management was mostly weak and suffered from too many revolving door hires from the local tech scene.

    Advice to Management

    My advice would no longer be relevant since the acquisition by Blackbaud.


  9. Helpful (2)

    Fantastic company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Sales Executive in Austin, TX
    Current Employee - Associate Sales Executive in Austin, TX

    I have been working at Convio full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Having worked for some of the top rated employers in the country (Alcon) and worst, I can say with certainty that Convio was a great company to work for, but is evolving rapidly, to include the workplace dynamic. While there, the company had passed it's early growing pains, but was still family-like in its feel, with fantastic benefits and emphasis put on employee happiness and care. Convio was Now

    Cons

    Convio was recently acquired by Blackbaud, which is sure to change the workplace dynamics and priorities, whether for better or worse.

    Advice to Management

    Continue to hire the best qualified individuals and empower them to perform, rather than hiring the more affordable employees and asking them to conform.


  10. Helpful (2)

    A great group of people to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Austin, TX
    Former Employee - Software Engineer in Austin, TX

    I worked at Convio full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I would say that the people there genuinely cared about the non-profit clients they were serving. The place had a positive karma because it indirectly helps clients deliver vital services to their constituencies. That included Katrina hurricane and Haiti earthquake victims as an example.

    Cons

    Stock options (the standard at the beginning) have given way to the RSU (restricted stock unit). This is not great for the rank and file, especially since they no longer award them in sufficient numbers to be anything more than a token incentive.

    Also, the company was recently acquired by chief competitor BlackBaud. There is no telling what they will do.

    Advice to Management

    Tech people in Austin have a LOT of options. Don't let all that valuable corporate knowledge and experience just walk out the door.


  11. A mixed bag.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Washington, DC
    Former Employee - Senior Project Manager in Washington, DC

    I worked at Convio full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Convio supported community service efforts.

    Cons

    Satellite offices were not well managed.



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