Conway Reviews

Updated July 25, 2014
Updated July 25, 2014
11 Reviews

2.0
11 Reviews
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Abe Cohen
4 Ratings

Employee Reviews

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  1.  

    Lead Sale/Assistant Manager: Good company, stores could do much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor (Lead Seal)  in  New York, NY
    Current Employee - Supervisor (Lead Seal) in New York, NY

    I have been working at Conway full-time for more than 5 years

    Pros

    The company was fun and excited to work for when I started in 2005. My managers were kind and fund to work for, but not all associate get the same treatment. The company is very good for student and first time job seekers.

    Cons

    Managers different according to there individual personality, some can be very mean to there workers. the only perks were a 20% discount to workers and recently they cut that down to 10%. The store manager never have hours to run the store so they never want to give any raise one could work one to five years and never get a raise no matter how well they might work. At the moment some full time workers get 25 hours works or less. Store really need improvement.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Nice people to work with great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance  in  Long Island City, NY
    Former Employee - Maintenance in Long Island City, NY

    I worked at Conway full-time for more than 10 years

    Pros

    I like the atmosphere there everybody's friendly good people to work with

    Cons

    when the truck comes in theres lots of work to do

    Advice to ManagementAdvice

    they always stay on top you always have something to do

    Recommends
    Positive Outlook
  3.  

    I LOVED WORKING AT CONWAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Staff  in  New York, NY
    Former Employee - Store Staff in New York, NY

    I worked at Conway part-time for more than a year

    Pros

    GOOD EMPLOYEES-- look out for others, caring, good team workers, help others, are polite and dress respectfully. Management is good about working around people’s schedules and about giving people requested days off. Some managers will write letters of recommendations for employees and teach them to do many different jobs at the store level, and give many opportunities to earn overtime.

    Cons

    DISCRIMINATION-- They hire mostly poor Blacks and poor Hispanics, White employees at store level don’t last long and upper management are dominantly Middle Easterners.

    BAD MANAGEMENT-- abuse hardworkers, curse at employees, shout at employees in public, hang-up phone on employees, tease employees, bully, stress-out and give employees anxiety, very rude and manipulative, lie to employees and upper management, abuse intercom, put employees in danger, antagonize employees, make employees afraid and feel infuriated towards them, show no initiative to stop fights in the store, sabotage hardworkers, kiss girlfriends in public while putting their responsibilities on others, back talk and talk about people behind their backs, write up people behind their backs, victimize themselves, blame others for their own mistakes and managers have been very violent and physical to female shoplifters.

    BAD EMPLOYEES-- Dance on cash registers, take rides on store equipment, eat food off shelves, use racial language and sexual gestures, harass females applying for jobs, in groups at time--stare at customer’s backsides, steal from register, shoplift, shortchange customers, put all their work on others, intimidate customers, act immaturely, are very confrontational, some employees have a bad reputation in the community and are known by the police, community and online reviews comment on how unprofessional the Conway service is, employees threaten violence and customers have told employees to behave like adults.

    DISGUSTING WORKPLACE CONDITIONS-- a dead animal has been found near the breakroom, broken refrigerators, refrigerators are full of expired food and are caked in molds, managers give no employees time to clean breakroom, lack of cleaning supplies, bug and bug eggs have been found in expired food on shelves, stores have leaks and floods, employees leave boxcutters where children have found and played with them, managers tell employees to break/explode the mercury light-bulbs and then discard them in the dumpster, store is open in dangerous weather and people been injured coming to work, homeless people sleep in store dumpsters, one time a gang was skateboarding on the store floor, customers use displays as diaper changing tables, displays have fell over on storefloor, piles of boxes are stocked high and have fell over on employees, I have a permanent scar-mark from handling sharp store equipment, managers encourage employees to lift super heavy boxes which have resulted injuries and their have been many arson attempts.

    BAD BENEFITS-- The pay raise is 20 cents every 90days and rarely awarded, managers cheat employees out of raises and bonuses, managers force employees to work off bonuses (for example, instead of paying you $250 for catching a shoplifter you will be forced to work 30 hours or get fired for ‘having a bad attitude’), work hour discrimination, managers laugh about taking bonuses and talk about gambling with them, they do not give pay raises to hard workers, and higher-ups tease employees who cannot afford the company health insurance plans. Also, hardworkers are threatened termination when asking for a vacation, while managers get two weeks off a year and managers have given other employees (ones who have been suspended a lot and ones who not even worked a full month) a week of vacation.

    OVERVIEW OF CONWAY--Online articles report that Conway is planning to close and expand in the Middle East, it has over $400,000,000 in operating cost at one point-- but neglects its employees and infrastructure, products are made in countries with near-no labor laws and that exploit children and women, and I have seen merchandise delivered to the store sometimes in the back of people's cars.

    Advice to ManagementAdvice

    MY HOPE FOR CONWAY-CEOs and higher ups need to work to their full potential and be devoted to fixing company problems, Have zero tolerance on being unprofessional. Unionize, donate and provide scholarships to employees, invest in employees and the communities, buy from American made companies, provide better products, update infrastructure and security systems, be more involved in store activities, and make a standard of excellence.

    Conway has a lot of potential to be great again and they have to take complete responsibility for becoming a weak company. People like me loved and were very devoted to Conway success and want it to be great again. What CONWAY is and will become in the future, is a reflection of the CEO.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Used to be good...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Conway full-time

    Pros

    It was a good at first

    Cons

    Company is going down the tubes

    Advice to ManagementAdvice

    Move On

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Management review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Conway full-time for more than 8 years

    Pros

    Freedom, ability to write your own schedule and work around your personal life issues if your management. The Vice President of operations is excellent to work for

    Cons

    1. Annual raises are inconsistent and never on time. As an example for the past seven years the review is in Jan and the raise might come through in august or not at all and you have to ask to get one.
    2. The company will not fix equipment or buildings to prevent spending money at the expense of employees and customers well being. As a district manager I have had buildings with broken air conditioners, constant roof leaks and rat/mice infestations that the company will not repair or will take several months to repair.
    3. The company is a multi hundred million dollar company but the buying philosophy is send the stores Tons of goods , pile it high and hope it flys but offer little to no payroll to get the job done and do little to no planning of what inventory the store actually needs
    4. There is 10 mandatory 6 day work weeks during all major holidays during the year. You get a benefit day for the 6th day but not the holiday, so in essence you never get a holiday paid.
    5. The bathrooms and employee break areas are disgusting and are in constant disrepair.
    6. The district managers run the entire stores operations including communicating what is selling and what the buyers should buy. There is no accountability for the buyers and allocators to buy and send the right goods to the stores.
    7. Bonus programs are available and never obtainable. Over the past six years only one bonus was ever paid out due to unrealistic bonus plans
    8. Multiple district managers are quitting the company and leaving after numerous years employment from all over the country.
    9. Poor 401k matching. .25 cents per $1 invested up to 2 percent of your pay. Expensive health insurance
    10. The company appears to be going out of business and stores have been closing consistently for the past two years

    Advice to ManagementAdvice

    Get back to basics. Hold buyers accountable. Treat your employees with respect and value the people working for you. Stick to the founding principles that made you successful

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A very disorganized company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Cicero, IL
    Current Employee - Assistant Manager in Cicero, IL

    I have been working at Conway full-time for less than a year

    Pros

    Busy, bonuses, and there isn't a lot of paper work.

    Cons

    You would have to work over 45hrs a week, there would be a lot of 6day work weeks, very little training, and the company it self has an high turn over rate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Been compared to the worst workplace hazard jobsite in United States History

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security
    Former Employee - Security

    I worked at Conway part-time for more than a year

    Pros

    There are great employees and great leaders.

    It is easy to be promoted within the store to do multiple jobs.

    Cons

    Some managers wear inappropriate attire; clothes that show too much cleavage, dirty jeans and pajamas.

    I have seen managers meanly take advantage of employees who do not speak English well and employees who work hard.

    Some managers curse at employees, make employees feel guilty and worthless, do not take responsibility for their mistakes, back talk employees and tease employees.

    Coway has faced a $90,000 fine for unsafe work conditions that has been compared to The Triangle Shirtwaist Factory. The Triangle Shirtwaist Factory is considered the worst workplace hazard jobsite in United States History.

    Back Exits can become block by excessive merchandise shipped to store, sometimes mold shows up on the clothes shipped from their manufactuers, and I have seen a little boy's uniform pants sold at Conway come with a label stating ' state of California determines that this product was made with chemicals that can cause reproductive harm.'

    This is a minimum wage job, and managment recieves excessive pay and bonuses.

    Advice to ManagementAdvice

    Conway needs to be about building people, not profits before people. I am embarassed and offended by ethics this company demonstrates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    No plans for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Staff
    Former Employee - Store Staff

    I worked at Conway full-time for more than a year

    Pros

    Small personal company, flexibility is OK,no corporate guidance, most people are friendly working conditions are dismal at best.

    Cons

    No training or development plan for staff- potential for growth is very limited
    Understaffed in stores
    Insufficient infrastructure -MOM-Pop mentality

    Advice to ManagementAdvice

    Evaluate your real estate- get back to core businesses- trying to cover too many areas not doing well in most-
    Invest in systems that are current state of art
    Get in the field more often- too many loose ends

    Doesn't Recommend
    Negative Outlook
  10.  

    Professionals always respect their workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Hamden, CT
    Current Employee - Sales Associate in Hamden, CT

    I have been working at Conway part-time

    Pros

    20% employee discount on clothes.

    Some great coworkers.

    Some professional managment

    Cons

    There are news articles online reporting that the store was arm-robbed by its own employees (security gaurds) in December 2010 and Store Manager was assualted trying to apprehand a shoplifter in 2012. Some employees, including one assistant manager, was fired for shoplifting from the store

    Unprofessional managment-- some managers use bullying, manipulation, yelling, intimidation and lieing to get employees to extra work. Week-vacations and most of the promotions are usually awarded to women over males.

    Pay raise that I recieve is .20cents a year. Former employees told me it once was .20cent every 90 days, and that management rarely awarded it. Some employees talked about internal theft bonus ($250) and apphrending shoplifter bonus ($25) never being awarded to them.

    Advice to ManagementAdvice

    District Manager and Presidents need to meet confidentially with employees to discuss what kind of job their supervisors are doing. This company is unprofessional and will become more porfessional as soon as they treat employees better and start investigating and firing unprofessional people.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Family-run business without room to grow. Company runs on bare minimum with weak / insecure business practices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Administrator/Support Analyst  in  New York, NY
    Current Employee - Network Administrator/Support Analyst in New York, NY

    I have been working at Conway

    Pros

    Location is great. Near Bryant Park, PATH and MTA stations nearby and walkable amenities in the area (restaurants, banks, parks, etc.)

    Medical and Dental benefits are offered, but pricey.

    Cons

    Senior management seems to not want to make any investment into upgrading the company's currently outdated infrastructure. Many of the senior employees have very basic computer skills or do not use a computer at all. Filing, and record-keeping practices are out-of-date and insecure.

    Conway's current building is older and the offices have a very cramped feel. Bathrooms are very old and sometimes are not tended to which leaves an unsanitary situation.

    Doesn't Recommend

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