Cook Children's Health Care System

  www.cookchildrens.org
  www.cookchildrens.org
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Cook Children's Health Care System Reviews

Updated August 29, 2014
Updated August 29, 2014
32 Reviews
3.4
32 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rick W. Merrill
20 Ratings

Employee Reviews

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  1.  

    Very Employee Centric!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Services  in  Fort Worth, TX
    Current Employee - Information Services in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time for more than a year

    Pros

    All team members are encouraged to "walk the talk" focusing on the Promise, Mission and Values. Leadership frequently recognizes that the organization and facility are great because of the people. Leadership cares, listens to suggestions and really tries to incorporate feedback into making change when possible.

    Cons

    It is a 24x7x365 environment and it can be difficult at times to achieve a work/life balance. Leadership and management try to work with team members so there is some flexibility, but at the end of the day, a hospital does at times require team members to "step up" and work some additional hours. If you are strictly a, "come to work, get a check" mentality, you won't be happy here. Have to be about something beyond yourself to succeed.

    Advice to ManagementAdvice

    Review compensation and realign pay rates/ranges to become more in line with current cost of living. Continue to actively solicit employee feedback and use it when possible. Continue to be employee centric.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great culture but management is out of the loop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Worker  in  Fort Worth, TX
    Current Employee - Social Worker in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time for more than 5 years

    Pros

    Staff members on the front line are generally happy to be at work. The staff you work with daily has your back and will go above and beyond to help. The facility is amazing-starbuck's, chick-fll-a, etc.

    Cons

    The Directors and Managers have no idea what it is like to work with the patient population because they sit behind a desk all day. The facility looks amazing inside & outside; however the population served is more than 1/2 Medicaid. There is an unrealistic expectation that social workers can fix everything-by staff and families. Many families arrive with their hands out expecting to be fed, clothed and given gas money to get home. Instead staff need to empower the families to care for their sick child the best they can.

    Advice to ManagementAdvice

    It's easy to sit behind a desk in your office and tell us how to do our job. Why don't you try covering the floor, ER or another patient area to see what we deal with on a daily basis.

    Recommends
    Approves of CEO
  3.  

    Abusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OR Nurse  in  Fort Worth, TX
    Current Employee - OR Nurse in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time for less than a year

    Pros

    Great Experience
    A few good people
    Average work place
    Top doctors
    Average ER

    Cons

    OR Manager discriminates against male emloyees
    Abusive Environment
    Director and HR do not listen to employees about issues
    They use techs for less than two months for work during busy times and then fire
    Sexual harrasment of male employees
    Racial discrimination
    Bad Nurses

    Advice to ManagementAdvice

    There is a limited supply of people with the skills and you are running all of them out. Soon no one will wish to work for you. My father has started already a campaign with the donors to start pulling financial support from the charity.
    You have no regard for your employees and foster a hostile environment I will engage an employment attorney.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It has been a very hostile work environment to function in Facilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Engineer  in  Fort Worth, TX
    Current Employee - Utility Engineer in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time for less than a year

    Pros

    Money is better than most places right now. Close to home for me. A decent learning experience.

    Cons

    No team effort. A lot of backstabbing. Unable to trust anyone. Extreme hostile management system which entails fear, threats and intimidation. Way understaffed causing a strain on whole department.

    Advice to ManagementAdvice

    Quit pointing out a person's mistakes in front of whole group. Nothing worse than belittling your employees in front of everyone. There are managers and lead people but no leadership within this department. Everyone wants to pass the buck.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Working at Cook Children's is a privilege!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Manager  in  Fort Worth, TX
    Current Employee - Nurse Manager in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time

    Pros

    Customer service oriented
    Wonderful pediatric facility
    Physicians are excellent
    Forward thinking organization

    Cons

    No EMR for Perioperative/Anesthesia Services

    Advice to ManagementAdvice

    Life will be awesome when EMR available for Perioperative Services- Anesthesa where we will optimize collaboration, communication, efficiency, and patient safety.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I have had a good experience working at Cook Childrens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse
    Current Employee - Registered Nurse

    I have been working at Cook Children's Health Care System full-time for more than 5 years

    Pros

    Working at Cooks is a very rewarding and gratifying experience. You get the opportunity to work with and learn from brilliant minds as well as the satisfaction of knowing that your work makes a difference in the lives of children. The facility is beautiful, benefits options are good and pay is competitive.

    Cons

    Cooks is a very political environment and if you allow yourself to get caught up in the politics (which is a requirement if you want to advance) it can suck the life out of you. I left Cooks after 7 years of working in the same department because as I was moving up the ladder in that department senior management was asking me to do things that I did not feel were ethical and the more I stood up for myself and my work ethic, the more I was backed into a corner. So much so that I got extremely burnt out and left Cooks for the same position at a similar company. I missed the environment and people at Cooks so I returned less than a year but to a different department. The management in my current department is night and day different and my manager values my opinions even when they may not align with theirs and I couldn't be happier with my job. I am glad I gave Cooks a second chance.

    Advice to ManagementAdvice

    It is unfortunate that a few people in leadership (in certain department(s) has forced many people to leave the company after going to HR with their concerns only to have them fall on deaf ears. I hope for the sake of the quality of care that the patients are receiving in these departments, that management is re-evaluated and held to higher standards in the future.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    IS is pretty great

    Current Employee - Business Analyst  in  Fort Worth, TX
    Current Employee - Business Analyst in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time for more than a year

    Pros

    Great work life balance, good compensation and many good people. I believe in the mission and feel secure in my job. I like going to work and think I'll be here a long time.

    Cons

    It's political. But if you focus on you, your team, and grow yourself you can achieve a lot. But some people will try to tear you down due to their own insecurity and ineptness. Some people are sweet to your face but will throw you under the bus if it self preserves them.

    Advice to ManagementAdvice

    Less politics and focus of quantity of projects and more on staff development and quality of work.

  9. 1 person found this helpful  

    Experience at Cook Children's Medical Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Secretary  in  Fort Worth, TX
    Current Employee - Unit Secretary in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time for more than 10 years

    Pros

    Middle managers are awesome. Coworkers are a true team.

    Cons

    Recognition from leadership outside of department is not acknowledged.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Cook Children's Medical Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ACT/Paramedic  in  Fort Worth, TX
    Current Employee - ACT/Paramedic in Fort Worth, TX

    I have been working at Cook Children's Health Care System full-time for more than a year

    Pros

    The benefits are great compared to other hospitals in the area, and employees generally have smiles on their faces as they walk down the halls. How can you not smile when there are therapy dogs on campus?

    Cons

    The "office politics" abound, which can make it hard to get ahead. It also takes forever to hear back about transfer requests and applications.

    Advice to ManagementAdvice

    Listen to your employees about needs.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Friendly people, adorable patients, and rewarding work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Secretary  in  Fort Worth, TX
    Former Employee - Unit Secretary in Fort Worth, TX

    I worked at Cook Children's Health Care System full-time for more than 10 years

    Pros

    This hospital system values their employees which creates positive morale and a team driven environment. Having a distinguished reputation for extraordinary care and patient outcomes, Cook Children's employees are genuinely proud to work here. Self scheduling (in many areas, though not all) is a big plus. My family relocated to another state. I very much miss this hospital.

    Cons

    Hourly pay was competitive, although shift differential for non-clinical staff was very low. I was willing to overlook this, however, because I loved my job.

    Recommends
    Positive Outlook
    Approves of CEO

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