Copart Reviews

Updated September 17, 2014
Updated September 17, 2014
123 Reviews
2.9
123 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jay Adair
4 Ratings

Review Highlights

Pros
  • It's your average 8-5 job but yeah you do overtime during the busy season just like any employee would (in 7 reviews)

  • Copart is virtually a recession proof job, as long as people drive cars (in 6 reviews)


Cons
  • Upper management is absolutely clueless about how to successfully run a used car purchasing program (in 9 reviews)

  • Sometimes there are long hours, but that's to be expected in just about any job (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Copart full-time for more than 3 years

    Pros

    Senior level management is very approachable and encourages ideas from all departments.

    Cons

    Heath care benefits kinda pricy.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Bridgeton, MO
    Former Employee - Customer Service Representative in Bridgeton, MO

    I worked at Copart full-time for more than a year

    Pros

    Good benefits and diverse working conditions, and job security.

    Cons

    The needs to be a time period of training and not learn as you go. The amount of information needed is staggering and few seem to know the majority of their job details.

    Advice to ManagementAdvice

    Implement a solid training period.

    Recommends
    Positive Outlook
    Approves of CEO

    Copart Response

    Sep 9, 2014Vice President Human Resources

    Thanks for your input--I would be interested in learning more about what areas of training you feel were overlooked in order to improve our processes--please drop me a note at ... More

  3. 1 person found this helpful  

    ERP implementation timeline unrealistic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fairfield, CA
    Former Employee - Anonymous Employee in Fairfield, CA

    I worked at Copart for more than a year

    Pros

    Solid IT work group. Good business model.

    Cons

    Unrealistic expectations of ERP conversion. Layoff of the wrong people at the wrong time.
    Disappointing benefits.

    Advice to ManagementAdvice

    Listen to the people who are/will be doing the actually work.

    Doesn't Recommend
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Dont get your hopes up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Copart full-time for more than a year

    Pros

    Pros. theres overtime....when they feel the need to use you...decent benifit package

    Cons

    upper managment (RGM and above) has no clue..they are out of touch with the staff....making a complaint about harrassment, safety issues, unfair practices are a JOKE..HR is not at the yards giving GMs all the power if their RGMs back them....every six months its firing season...TRAINING OF ANY POSITION IS NON EXISTENT...learn as you go if you dont pick it up....YOUR FIRED...poor performance...its at will employment!

    Advice to ManagementAdvice

    Place a HR supervisor at every yard to deal with complaints...impliment and follow training procedures...GMs should be graded by staff anonymously to see if they are approachable with a open door policy, if there training methods are working to get the most out of each employee, is the GM fair and unbiased not showing favortism...etc;

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Deceptive Business Practices Growing Pains

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Copart as an intern for less than a year

    Pros

    If you are looking for part time work but dont plan on a future here

    Cons

    Not very good at handling customer issues.

    Advice to ManagementAdvice

    Management lacks the skills and the leader to deal with their client base. Open to the public and a lot of unsophisticated buyers who are regularly taken advantage of.

  7.  

    A billion dollar company struggling to operate like a billion dollar company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Copart full-time for more than 10 years

    Pros

    Challenging work environment at the Yards and at Corporate office. Hard working respectful environment. Executive leadership has risen through the ranks and has a clear understanding of the business. Unique business model. Copart is poised for US and international growth and is financially solid.

    Cons

    Corporate office personnel are very scared after a series of layoffs scaling back certain business areas. Credible Fear of more reductions in force is now sickening the corporate office work productivity and the physical health of some employees. Some leadership seem to be embracing a "when they're down kick 'em harder" mentality to do more work with less personnel.

    Advice to ManagementAdvice

    Corporate has reached a tipping point after the last series of layoffs. Some understandable. But, in 10 years I've never seen it so bad. Personnel, new and old, are so scared of future layoffs that industry leading professionals who love Copart are close to leaving. If you plan to keep people or lay people off please communicate these expectations honestly and early. People feel like they're not valued. Our word is our bond. It is much better to lay out clear expectations than leaving your employees in fear and affecting productivity and your bottom line.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Copart Response

    Aug 4, 2014Vice President Human Resources

    Thanks for your post. I'd like to take a moment to address the concerns you noted in your "cons" section as there has been a great deal of change in the Corporate office over the past year or so ... More

  8.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications  in  Fairfield, CA
    Former Employee - Communications in Fairfield, CA

    I worked at Copart full-time for more than a year

    Pros

    Growing company, good company culture (in theory if not practice), constant striving to make technology and market placement better, which leads to enthusiasm from portion of workforce that wants to be with growing company.

    Cons

    Management always takes care of management first, with little regard to affect on labor -- including big company move from Texas to California.

    Advice to ManagementAdvice

    Really believe what you say you believe. It's obvious that key company values are all secondary to profit.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Copart Response

    Aug 6, 2014Vice President Human Resources

    Thanks for being willing to recommend us to a friend!

  9. 1 person found this helpful  

    Don't relocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Copart full-time

    Pros

    Excellent training at corporate.

    Worked with quality managers until they were terminated.

    Cons

    High management turn over rate. Business is driven by insurance companies. Insurance companies manipulate Copart.
    The true side of insurance companies comes out. They expect service beyond their SLAs and contracts. Insurance companies behave like jealous children with unrealistic demands. Every insurance company is jealous of the other. You see why rates are so high.

    Advice to ManagementAdvice

    Need turn around leadership.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Copart, a Java centric shop needs to shed it's lackluster big dopey company image.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Fairfield, CA
    Current Employee - Senior Software Engineer in Fairfield, CA

    I have been working at Copart full-time for more than a year

    Pros

    Good support from co-workers. Pays on time. Engineering management has there act somewhat together.

    Cons

    Commute not the best. Java centric shop so if you develop with something else you are on your own. Unrealistic project dates etc. Not invented here syndrome...

    Advice to ManagementAdvice

    Copart needs to shed it's lackluster big dopey company image. Engineering needs to be modernized by using Agile methodolgies etc.

    Doesn't Recommend
    Neutral Outlook

    Copart Response

    Jul 23, 2014Vice President Human Resources

    As you probably have seen, we're taking steps to make sure employees DO get more engaged and that their ideas for improving our company are heard. If you haven't had a chance to attend any of our ... More

  11.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL

    I have been working at Copart full-time for more than 10 years

    Pros

    Pay, the hours, work life

    Cons

    personal growth, time off policies

    Advice to ManagementAdvice

    work-life balance, personal growth

    Recommends
    Positive Outlook
    No opinion of CEO

    Copart Response

    Jul 23, 2014Vice President Human Resources

    THANKS!

Worked for Copart? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.