Copart Reviews

Updated October 16, 2014
Updated October 16, 2014
132 Reviews
2.9
132 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jay Adair
10 Ratings

Review Highlights

Pros
  • It's your average 8-5 job but yeah you do overtime during the busy season just like any employee would (in 7 reviews)

  • Good benefits and diverse working conditions, and job security (in 6 reviews)


Cons
  • Upper management is absolutely clueless about how to successfully run a used car purchasing program (in 9 reviews)

  • Sometimes there are long hours, but that's to be expected in just about any job (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Internship Experience

    Former Employee - Software Engineer Intern in Dallas, TX
    Former Employee - Software Engineer Intern in Dallas, TX

    I worked at Copart as an intern (less than an year)

    Pros

    Very helpful engineers bring you up to speed.

    Cons

    Nothing that I can think of.

  2.  

    Excellent Experience, growth potential limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Receiver in White Plains, MD
    Current Employee - Inventory Receiver in White Plains, MD

    I have been working at Copart full-time (less than an year)

    Pros

    Great hours, excellent benefits decent pay

    Cons

    Growth potential very limited. Some downtime

    Doesn't Recommend
    Approves of CEO
  3.  

    It was a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Graham, WA
    Former Employee - Customer Service Representative in Graham, WA

    I worked at Copart full-time

    Pros

    The general manager seemed to care about employees and their personal growth. He treated people as coworkers rather then lower employees.

    Cons

    Company policies and goals were at times unrealistic.

    No opinion of CEO
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  5.  

    Trying to get there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at Copart full-time (more than an year)

    Pros

    What I like is that they are trying to change for good. Ok benefits, competitive environment. With the new CTO un place expect some more changes. Have to work with lot of third party vendors

    Cons

    No vacation in first year. Changes in direction are too frequent.

    Advice to ManagementAdvice

    Do the ROI first instead of making a u turn on the direction

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Copart full-time (more than 3 years)

    Pros

    Senior level management is very approachable and encourages ideas from all departments.

    Cons

    Heath care benefits kinda pricy.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bridgeton, MO
    Former Employee - Customer Service Representative in Bridgeton, MO

    I worked at Copart full-time (more than an year)

    Pros

    Good benefits and diverse working conditions, and job security.

    Cons

    The needs to be a time period of training and not learn as you go. The amount of information needed is staggering and few seem to know the majority of their job details.

    Advice to ManagementAdvice

    Implement a solid training period.

    Recommends
    Positive Outlook
    Approves of CEO

    Copart Response

    Sep 9, 2014Vice President Human Resources

    Thanks for your input--I would be interested in learning more about what areas of training you feel were overlooked in order to improve our processes--please drop me a note at ... More

  8.  

    Worst ever

    Current Employee - Yard Manager
    Current Employee - Yard Manager

    I have been working at Copart full-time (more than 3 years)

    Pros

    You can work at this place until they hall you by ambulance from over work and no pay. They've bought all the competition and have a complete monopoly on the salvage auto auction business.

    Cons

    Low pay, brutal hours. Copart could careless about their employees and work life balance. Work life balance was a joke - all work and NO life. Employees work like dogs and managers are morons which revolve out the door quickly - 23 GM's in 6 months. Then they bring in a new idiot. Manager's also do their best to rip off and miss lead their customers when possible. Many customer lost thousands of dollars buying cars that were not advertise truthfully.

    Advice to ManagementAdvice

    Hire some GM's that at least have some empathy(and brains) for the employees that are currently treated as though they work in a sweat shop. Upper management is a criminal operation.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Terrible/absent leadership all around; employees treated unfairly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Copart full-time

    Pros

    Unique business model...that's about it.

    Cons

    Leadership only looks out for themselves. Middle management is incompetent. Technology is old and dying. Employees are pigeon-holed into positions and never get promoted. They claim it's a flat organization but yet they are so top heavy it's a joke. Tech team is packed into basement and other areas of the office like sardines with no personal space whatsoever while executives and directors sit in their ivory tower offices and do nothing relying on the worker-bees underneath them giving them no credit when things go well. But when things go bad, they are sure to call you out on it. And don't expect HR to come to the rescue either...they are most unfriendly group in the company and terrible at communicating. Employees don't even get proper performance reviews and raises and bonus are given out based on popularity and 'fit'. This company is reactive and is always chasing problems vs. being proactive.

    Advice to ManagementAdvice

    This is 2014 -- Invest in your technology and people. You are losing good talent due to poor management, lack of leadership and company vision. Before you decide to expand your business into other countries and making acquisitions, make sure your house is in working order first. Right now, Copart is nothing but a house of cards.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Copart Response

    Oct 2, 2014Vice President Human Resources

    Thanks for taking the time to fill out a review. I'm sorry to learn that your experience with Copart thus far has been anything but rewarding. While rapid expansion in staff during 2013 and the ... More

  10. 1 person found this helpful  

    Dont get your hopes up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Copart full-time (more than an year)

    Pros

    Pros. theres overtime....when they feel the need to use you...decent benifit package

    Cons

    upper managment (RGM and above) has no clue..they are out of touch with the staff....making a complaint about harrassment, safety issues, unfair practices are a JOKE..HR is not at the yards giving GMs all the power if their RGMs back them....every six months its firing season...TRAINING OF ANY POSITION IS NON EXISTENT...learn as you go if you dont pick it up....YOUR FIRED...poor performance...its at will employment!

    Advice to ManagementAdvice

    Place a HR supervisor at every yard to deal with complaints...impliment and follow training procedures...GMs should be graded by staff anonymously to see if they are approachable with a open door policy, if there training methods are working to get the most out of each employee, is the GM fair and unbiased not showing favortism...etc;

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Copart Response

    Oct 2, 2014Vice President Human Resources

    Thanks for your response. The Company is committed to providing our employees with a workplace free of harassment, where they can come to work in safe environment and be treated fairly and ... More

  11.  

    Deceptive Business Practices Growing Pains

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Copart as an intern (less than an year)

    Pros

    If you are looking for part time work but dont plan on a future here

    Cons

    Not very good at handling customer issues.

    Advice to ManagementAdvice

    Management lacks the skills and the leader to deal with their client base. Open to the public and a lot of unsophisticated buyers who are regularly taken advantage of.

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