Copart Reviews

Updated October 16, 2014
Updated October 16, 2014
132 Reviews
2.9
132 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jay Adair
10 Ratings

Review Highlights

Pros
  • It's your average 8-5 job but yeah you do overtime during the busy season just like any employee would (in 7 reviews)

  • Good benefits and diverse working conditions, and job security (in 6 reviews)


Cons
  • Upper management is absolutely clueless about how to successfully run a used car purchasing program (in 9 reviews)

  • Sometimes there are long hours, but that's to be expected in just about any job (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Interesting industry & Managament

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Copart full-time (more than 8 years)

    Pros

    Great founding story. opportunities if you are a hardworker, good stepping stone to launch your career in management if you work it right.

    Cons

    pay is very average, benefits are average, leadership is sketchy at times.

    Advice to ManagementAdvice

    Remember your success was built on the backs of your employees, listen to and value your people in the field.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Copart Response

    Apr 1, 2014Vice President Human Resources

    Thanks for your review--I appreciate your comments about Copart having opportunities for hard workers and our being a place to begin your career in management. I also noticed you indicated that you ... More

  2. 1 person found this helpful  

    Whirlwind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Fairfield, CA
    Former Employee - Call Center Representative in Fairfield, CA

    I worked at Copart full-time (more than an year)

    Pros

    Great company to work for. However the department I was in, was a new venture for Copart. This company holds auctions all over the world for vehicles. They are best known for insurance salvage vehicles. They also get clear title vehicles and even some clean classic cars.You must be a licensed dealer or get one to broker the deal for you. They charge a $25 one time membership fee and require a deposit to bid.

    Cons

    They dipped into trying to acquire salvage cars from Hurricane Katrina. They had a call center built to bring in more business for COPART. This department was very unorganized and expectations was unrealistic. Management was more concerned with numbers.

    Advice to ManagementAdvice

    Sad to say due to the lack of proper training and concern. The entire department were laid off. Only two employees who came in from another department, were offered a transferred to a sister company out of state.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Copart Response

    Apr 10, 2014Vice President Human Resources

    In mid-2013 the Company did acquire a business which included a call center and relocated call center services to the new facility resulting in the consolidation of a number of small, satellite call ... More

  3. 2 people found this helpful  

    I worked in the Human Resources department in the Fairfield, CA Headquarters. I had a very positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Fairfield, CA
    Former Employee - Human Resources in Fairfield, CA

    I worked at Copart full-time (more than an year)

    Pros

    Copart has an amazing work environment, very nice, team oriented people. They are great at emphasizing life work balance.

    Cons

    WHile it's overall a great environment, it is a bit of a boys club. Also, they are no longer located in Fairfield, California. They have relocated their headquarters to Texas.

    Advice to ManagementAdvice

    Upper management needs to get out of the old school, boys club mentality.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Yard Supervisor in Hurricane, WV
    Current Employee - Yard Supervisor in Hurricane, WV

    I have been working at Copart full-time (more than 3 years)

    Pros

    What i like working at Copart is that its fast paced, not much down time ever, The salary pays more than most business' do. Its and 8-5. M-F, weekends off

    Cons

    Turn over can be high when GM's change, Not always appreciated for what you do.

    Advice to ManagementAdvice

    Management needs to show more appreciation for its lower staff.

    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Your future is in your hands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Sacramento, CA
    Current Employee - Management in Sacramento, CA

    I have been working at Copart full-time (more than 8 years)

    Pros

    ESOP, 401K, Good benefits, very stable company, great people, one big family

    Cons

    There is nothing at this time.

    Advice to ManagementAdvice

    Keep doing what we're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Copart full-time (more than 8 years)

    Pros

    ESOP, 401K, Medical, good pay.

    Cons

    Communication needs improvement. IT department is very weak.

    Advice to ManagementAdvice

    Correct communictaion

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Hard dirty outside work cleaning cars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Yard Agent in New Braunfels, TX
    Former Employee - Yard Agent in New Braunfels, TX

    I worked at Copart full-time (more than an year)

    Pros

    None, it a dead end job

    Cons

    management hard to work with

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Change Centric With No Change Management Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Hartford, CT
    Current Employee - General Manager in Hartford, CT

    I have been working at Copart full-time (more than 5 years)

    Pros

    Good solid company and growth. It used to be a lot better place to work. Stability and career growth.

    Cons

    The Company changes goals in the middle of a review period and hold you accountable for the change mid-year. Goals are unrealistic. Staffing model is too low for the expectations of a facility. They reduce staffing with the same amount of workload, with no technology changes to fill the gaps. Managers are expected to work over 60 hours a week to fill the staffing gaps to reach company goals. No work/life balance if you want to be successful at Copart.

    Advice to ManagementAdvice

    Focus on Change Management. Don't forget that Customer Service is internal as well. The answer can not allow be work harder. The company is not fun any more.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Focused on profits and not customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Title Clerk/Dispatcher
    Former Employee - Title Clerk/Dispatcher

    I worked at Copart full-time (more than 3 years)

    Pros

    Expectations are extremely well defined. Everything you do is based on an automated audit score, so as long as you have high audit scores, you will do fine as an employee.

    Cons

    Their expectations are unrealistic, and at times, managers expect employees to fudge on paperwork / computer system in order to pass audit scores. Also, the only customer service they care about is to the insurance companies and not to the buyers (whom are in the office most often).

    Advice to ManagementAdvice

    Treat employees like humans and stick up for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Not fun to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Yard Agent in Sacramento, CA
    Current Employee - Yard Agent in Sacramento, CA

    I have been working at Copart full-time (more than an year)

    Pros

    Okay benefits, can't think of anything good only bad ones

    Cons

    Work their employees way out of line just to meet deadline. Low pay for this kind of work. They never understand only a person can do so much. 1 hour receiving just ridiculous.

    Advice to ManagementAdvice

    Why give advice when they never understand

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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