Coremetrics Reviews

Pros

You can make a difference and work on lots of projects if you like
Opportunities to learn and grow

Cons

Too much overtime
Lacking key management positions
No compensation for extra work performed but expected to deliver

Advice to Senior Management

Hire a few key managers - give bonuses, buy lunch, be kind to your employees

Pros

The working environment is pretty relaxed.

Cons

Very bureaucratic for a startup.

Pros

Coremetrics is a great product so you really learn advanced skills as a web analyst

Cons

Management team was awful and very lazy. They have all been replaced now though.

Pros

People,Autonomy,Great product and service,Fair compensation

Cons

lack of name recognition in market
marketing is lacking

Advice to Senior Management

Invest in marketing

Pros

Great Team
Flexible schedule and manager
Great Benefits
Recognition always given

Cons

No Career Paths.
Difficult to Advance with company.

Advice to Senior Management

Establish career paths.

Pros

Base Salary and Commission potential was in line with industry pay at the time (2008).

Cons

Google Analytics was free and it's hard to sell against that in the SMB market.
Omniture was buying business at the time (dropping their price by 50 to 75% when they heard Coremetrics was competing in a deal).

Advice to Senior Management

Join Omniture or get out of Web Analytics entirely.

Pros

Better than average compensation
Nice Offiice Environment
Ability to work from home (Field Position)

Cons

Complete lack of career path
Systemic refusal to backfill positions lost to attrition, leading to organizational strain
Seeming inability to place value on teams not directly tied to a revenue metric
Lack of communication around employee attrition
Lack of attention to feedback from customers and employees
Increasingly negative atmosphere

Advice to Senior Management

Listen to feedback and make sure you have sufficient staffing, not to just maintain, but to scale with your desired revenue growth.

Pros

Smart technologists
work with big retail brands

Cons

not focused on market
could not compete with Omniture
too high priced

Advice to Senior Management

listen to your customers- both former and prospective

Pros

Upper management does a good job,

Cons

Middle management is not up to standard.

Advice to Senior Management

Middle management must learn to treat employees with respect and get a better handle on deliverables.

Pros

Working at Coremetrics can provide you with great experience in online marketing and ecommerce. They work with world class companies and because they have the data are involved with a lot of strategic decisions. Coremetrics provides a wonderful growth opportunity for motivated people in the first or second role.

Cons

Coremetrics provides very limited opportunities for more senior employees, especially those based in Austin. The senior management is based in California and treats the Austin team as second hand citizens. External training is non existent. The customer support team is understaffed and overworked and bears the brunt of significant customer satisfaction issues.

Advice to Senior Management

Select a strategy and stick with it. Don't target markets and then not deliver a product to support those markets.