Corrections Corporation of America

  www.cca.com
  www.cca.com

Corrections Corporation of America Reviews

Updated November 25, 2014
Updated November 25, 2014
81 Reviews
2.7
81 Reviews
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Corrections Corporation of America President, CEO, and Director Damon T. Hininger
Damon T. Hininger
55 Ratings

Review Highlights

Pros
  • Good pay,good benefits,days off,paid time off (in 5 reviews)

  • Good pay, good benefits, paid vacation, paid holidays, paid sick time, guaranteed forty plus hours a week (in 4 reviews)


Cons
  • Unprofessional upper management (in 5 reviews)

  • Prison stays understaffed(to line the business's pockets) so that means mandatory overtime; make you come on your day off, or write you up (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Horriable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Officer in Chattanooga, TN
    Former Employee - Officer in Chattanooga, TN

    I worked at Corrections Corporation of America full-time (more than 3 years)

    Pros

    A lot of hrs. Decent benefits

    Cons

    You are treated horrible. Inmates are treated better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Stress, verbal abuse, and hours until you drop.. Literally!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Corrections Corporation of America full-time (more than 5 years)

    Pros

    Pays better than some state corrections. Good benefits, excellent 401k. Plenty of overtime!!

    Cons

    The turn over if so high because these people in management will literally such the life out of you. Three employees sent out to the hospital for heart related issues. People being forced to work 7 days in a row 12 hours a day. The management talk down to CO's and make then feel two inches tall and when it's brought to anyone higher.. They shrug their shoulders and walk away. The next day your takes from your post to work the worst part of the building because you opened your mouth. So when you realize that this is bull and leave all the time and effort you put in.. And certificates and awards don't mean anything when you get out into the real world again. Work here to save up your money and get your feet wet in corrections, then move on. Anything longer if not worth your time or your health.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Dead end entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Correctional Officer in Wilmington, DE
    Current Employee - Correctional Officer in Wilmington, DE

    I have been working at Corrections Corporation of America full-time (more than 5 years)

    Pros

    Plenty of overtime if you want it.

    Cons

    Working conditions are poor, policy's and rules are not clear and management changes the rules to fit there needs. No wage increases at anytime. Officers bring in contraband regularly . Staff is lazy and unwilling to help.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Could be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Corrections Corporation of America

    Pros

    Corporate organization has a solid and profitable outlook on the future

    Cons

    Too Many to count. However, "life/work balance" is preached but not respected

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    CCA is political and unfriendly company. Trying to be like government they have lost their family feel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Nashville, TN
    Current Employee - Director in Nashville, TN

    I have been working at Corrections Corporation of America full-time (more than 10 years)

    Pros

    Big company benefits and opportunities to advance in a fairly stable industry. Some great individuals work here, if you are looking for a JOB, it's a good one. If you can just put in your time and go home without caring, CCA is right for you.

    Cons

    Watch your back! Advancement is all about manipulation of systems and politics, so gossips and rumors and favors rule. Mistakes are rarely admitted. Nothing is quite as it seems, and nothing is explained until after it happens, so you always feel unsettled. Things are constantly changing, and they keep trying new things, but keep people in the dark.

    Advice to ManagementAdvice

    Stop following lawyers and politicians, or you will go the way of the country. Stand out, be excellent. Get out of the politics game and be honest with our own people. Stop trying so hard to be like everyone else!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Corporate Focus is Fine, Facilities Need HELP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Its A Secret in New York, NY
    Current Employee - Its A Secret in New York, NY

    I have been working at Corrections Corporation of America full-time (more than 3 years)

    Pros

    If you are interested in working in the Criminal Justice field and want to move up relatively quickly, then CCA can be a decent choice since it has 60+ facilities scattered across the U.S.--bearing in mind that most of them are in the South or Southwest. The corporate office (Facility Service Center/FSC) is actually the best part of CCA in my opinion even though I work at a facility. Corporate has excellent leadership who really do have the best interests of the company in mind, and the leaders are actually competent in what the do-something that is unfortunately relatively rare in many organizations of any size. Corporate has a lot of talented people and does come up with some great ideas and initiatives.

    Cons

    Many of the facilities suffer from VERY high turnover, in the neighborhood of 50% or more. This turnover and understaffing means a LOT of overtime for correctional staff whether they like it or not. In the facilities which are not unionized and have the lower-paying state contracts, the overtime may not necessarily be a bad thing for those who are trying to support a family.

     A lot of the facilities are also located in tiny towns in the middle of nowhere so there is a very clannish atmosphere with the whole 'friends 'n families" system that comes into play with hiring and promotions at the facility level. The position I have allows me to interact relatively frequently with other facilities and I hear the same complaint from other facilities about cliques and nepotism. I guess it is probably difficult to draw a larger applicant pool of non-related individuals when the nearest city is 50+ miles away though. At my facility, the issue is with supervisors being related to non-supervisory staff...

    The nature of the job for Corrections Officers can be stressful to some extent because they are working with inmates who can be disorderly, verbally abusive, or (infrequently) physically combative towards to officers. It isn't uncommon to hear the CO's state that the stressful parts of their jobs are the supervisors and not the inmates. Quite a few of the Senior Correctional Officers are rude over the radio, lack professionalism in general, and do not properly train the officers in their area. Shift supervisors also can act this way towards officers. Personally, I don't understand it because any other place that I have worked this unprofessionalism would not be tolerated.

    Advice to ManagementAdvice

    Retention initiatives should be considered since all of this turnover in security staff is not conducive to the goal of providing a secure environment and impacts morale negatively. It's also costly from a recruiting and training standpoint. First-line supervisors and shift supervisors need serious development, and pay for officers need to be looked at.

    You have a great corporate team, but your facilities need a lot of help. Spend some time at the facilities and do some troubleshooting and also look at them to make sure they are acting in the best interests of the company. If facilities would implement some of the corporate initiatives more fully, they would be better places to work--send some FSC people to help this happen and make sure they actively involve the facility leadership team to sell them on the idea.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    it was good for a start.overtime available.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Correctional Officer in Sayre, OK
    Current Employee - Correctional Officer in Sayre, OK

    I have been working at Corrections Corporation of America full-time (less than an year)

    Pros

    Good pay,good benefits,days off,paid time off

    Cons

    Remote location of the facilty

    Doesn't Recommend
    Neutral Outlook
  9.  

    Not employee friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recreation Coordinator in Eloy, AZ
    Former Employee - Recreation Coordinator in Eloy, AZ

    I worked at Corrections Corporation of America full-time (more than 5 years)

    Pros

    Pay in Arizona is good.

    Cons

    Unless you are executive staff they don't take care of employees.

    Advice to ManagementAdvice

    Weed out the garbage that prevent being an enjoyable place to work,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    My experience with this had it's highs and lows but overall it was not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Correctional Officer in Chattanooga, TN
    Current Employee - Correctional Officer in Chattanooga, TN

    I have been working at Corrections Corporation of America full-time (more than 5 years)

    Pros

    This would be a good job if we were treated with respect. There are no pros I can think of.

    Cons

    The Leadership sucks. The pay is low. There are no pay raises. And the forced 16 plus hour shifts are wrong. No wonder you have a 88% turnover rate.

    Advice to ManagementAdvice

    Quit acting like your better than everyone else. Trust me your not. Stop the 88% turnover rate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Remember this is not a vacation spot its a PRISON! The job is NOT for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corrections Officer in Cushing, OK
    Current Employee - Corrections Officer in Cushing, OK

    I have been working at Corrections Corporation of America full-time (more than an year)

    Pros

    Upgrades at the facility are always happening. The Upper management can always be accessed.

    Cons

    Benefits are standard for this Industry. The feeling there is a lack of backup is frustrating.

    Advice to ManagementAdvice

    There needs to be more mandatory physical training for the staff some of the guards are way out of shape to do the job. Change the uniforms to BDU's for the guards.Restrict the movement of the Inmates on the yard. Place more officers in the Pods to ensure the safety of the staff and Inmates also there needs to be more guards patrolling the outside of the wire, and place stationary guards in the problems areas outside the wire. There should be a constant reactionary unit placed at each and everyone of the facilities The company needs to actively recruit more military Veterans,because the mindset is different from non-military individuals.

    Recommends
    Positive Outlook
    Approves of CEO

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