Corrections Corporation of America Reviews

Updated August 25, 2015
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129 Employee Reviews

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  1. Helpful (4)

    Cultural Disconnect-Corporate vs. Facilities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Whiteville, TN
    Former Employee - Anonymous in Whiteville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time (More than 3 years)

    Pros

    CCA is one of the larger private corrections providers in the US, and does offer a lot of different career paths. Internal promotions (particularly for security positions) are very common so this is a great company for those who are seriously interested in a correctional career. It is not unusual to find wardens at CCA facilities who started their careers at CCA as Correctional Officers. This could be a pro or con depending on how you look at it and your own geographic preferences, but most of CCA's facilities are located in the South and Southwest with a couple in Ohio, CA, and one in NJ so there are plenty of facilities to relocate to for various openings. CCA does provide onboarding for its new hires. New Correctional Officers go through a 4-week pre-service training before being released to the floor and other positions also take parts of the pre-service training. CCA will hire individuals whose experience is in another field other than corrections/criminal justice. The corporate facility for CCA is based in Nashville, TN and is a fantastic resource. In prior positions, corporate has normally been a thorn in my side but I can honestly say that CCA's corporate group is definitely there to support the facilities and has some excellent people.

    Cons

    Many of the facilities are in small towns which might not be a bad thing geographically for some people but definitely helps create the 'insider vs. outsider' network common in quite a few facilities. Difficulty implementing positive changes or gaining cooperation/audiences if you are not considered an insider. There is definitely high turnover in this industry if you are coming from any other industry (except maybe retail/fast food) and most facilities probably average 40%-65% annually. Health/vision/dental benefits employee contribution cost is relatively high in proportion to the average earnings and high, high deductibles with the health plan.

    Advice to Management

    I'm not sure on how to "fix" the issue with the negative cliquishness at some of the facilities in smaller towns since that just might be inherent in the long tenure in the networks and the small locations. I would suggest finding a way to allow corporate CCA culture to flow down to all of the facilities. I know that is a difficult task, but it would be very helpful in working out some of the issues with the turnover and cliques.


  2. Poorly Managed, hired rapists as Physician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Midlevel Provider in Coffee, GA
    Current Employee - Midlevel Provider in Coffee, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Adequate salary for midlevel with experience

    Cons

    Extremely poor management, no expectation of improving working conditions

    Advice to Management

    Fire HSA, hire competent HSA


  3. Helpful (2)

    ARE YOU READY TO FEEL EXPENDABLE!!!?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time (More than 5 years)

    Pros

    Plenty of hours to work and over time is available. By available I mean mandatory. The front line staff or common correctional officer are some of the best people I have worked with. If the only sets of clothes you plan to wear are your pajamas and the uniform, then you are in the right place.

    Cons

    It's a business first and a jail second. That's how they run. Prophet over protection. Upper management is at a complete disconnect with the front line staff. They enforce policies only as it fits their needs at any given time. Like lawyers manipulating the wording of law they twist the meaning of things to throw you under the buss. The treatment of staff is laughable. Double standards and blatant favoritism is rampant. They run an inner city jail with D.O.C. policies and not surprisingly it doesn't work. They threaten you if you don't work the mandatory overtime even though they have no right to do so. Not under any company policy. They facility runs less like a paramilitary environment and more like a chapter out of Lord of the flies, with clicks, groupies, and the good ol boy clubs fracturing the unity of the facility. Over worked, micromanaged, understaffed, and under supported.

    Advice to Management

    Facility needs sweeping reform from the top down.


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  5. Helpful (2)

    Good company to work for but must be aware of surroundings and willing to protect the public, staff and inmateS.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Enjoyed going to work everyday

    Cons

    Having staff being negative each day


  6. Helpful (1)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Corrections Corporation of America full-time (More than 5 years)

    Pros

    Opportunities to move up in the organization, gain experience, learn how to work around difficult people and full time work

    Cons

    Better communication is needed within the organization, long hours, working with difficult people

    Advice to Management

    Normal advice, effective communication from top to bottom


  7. Helpful (1)

    Correctional officer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Corrections Corporation of America full-time (Less than a year)

    Pros

    Management worked good with the officers

    Cons

    The officers were not professional

    Advice to Management

    Need to get better officers that are more professional


  8. Helpful (1)

    TCCF

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mailroom Clerk in Tutwiler, MS
    Current Employee - Mailroom Clerk in Tutwiler, MS
    Recommends
    Positive Outlook

    Pros

    Work schedule is great along with good benefits

    Cons

    Inmate are a sometimes difficult when it comes to company policies.

    Advice to Management

    Have more compassion


  9. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warden's Secretary
    Former Employee - Warden's Secretary
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time (More than 3 years)

    Pros

    Benefits, upward mobility for security staff, process of grievances and investigations were streamlined. Pre-service and in-service training was very thorough with regards to policies, procedures and safety issues. Training staff was very knowledgeable.

    Cons

    Changes in legislation sometimes changed the different company benefits. We had to go through a shift schedule change once we were awarded a contract. Prison was eventually closed down and a lot of staff members were left unemployed without any severance.


  10. It's just a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Corrections Corporation of America full-time (More than 3 years)

    Pros

    You will have a job to go to.

    Cons

    It's private so money is more important than safety it seems to me.

    Advice to Management

    Put the lives of your officers first above money.


  11. Helpful (1)

    Low pay, with no flexibility with upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Clerk in California City, CA
    Former Employee - Administrative Clerk in California City, CA

    I worked at Corrections Corporation of America full-time (More than 3 years)

    Pros

    working class staff was amazing to work with

    Cons

    leadership minus a few awesome staff, not a well communicated work environment, comany was only looking out for itself



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