Così Reviews

Updated March 29, 2015
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3.1
50 Reviews
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Recommend to a friend
Approve of CEO
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R. J. Dourney
4 Ratings

Pros
  • The food is good and you get 50% discount for all food and free drinks as employee (in 5 reviews)

  • Work with cool people, awesome scheduling, frequent pay raises, (in 3 reviews)

Cons
  • No room for raises, been with the company six years and haven't had a raise or review in five (in 2 reviews)

  • New employees were provided with little to no training and expected to be perfect after one day (in 2 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Easiest job but it has its moments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expoditer in New York, NY
    Current Employee - Expoditer in New York, NY

    I have been working at Così part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Schedule is very flexible. Manager is very open to schedule adjustments. Food is delicious. They want you to grow in the company as fast as possible if you have the drive. Coffee is free. Food discount is kind of generous but should be free.

    Cons

    Customers hardly tip. Customers do not know there orders half the time. Occassional customers try to steal condiments. Customers will be your worst enemy if you do not have a positive attitude while being very patient. POS feels a little outdated. Dependin on your team, your first month may be very hard adjusting to the fast pace enviroment. No benefits. Can be very exhausting and hot!

    Advice to Management

    Please update your POS. It has been 3 years. Food should be free to all employees. cooking areas should be ventilated for the cooks and bakers (poor guys) Employees should not get fired for just plain evil customers, we've lost a lot of great teammates because customers do not know what they are ordering. Cosi should have commercials, their food is delicous.

  2. No breaks. Even if you are working 10 hours.You better be sweeping or wiping off tables even if they are already clean.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista
    Current Employee - Barista

    I have been working at Così

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Super good food. Free drinks, wow.

    Cons

    Pay sucks, work never ends, no breaks.

    Advice to Management

    If the place is clean and there are no customers in site, like usual, then let your staff talk to each other. Maybe a break every few hours would be nice too.

  3. Fun to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Phila, PA
    Former Employee - Server in Phila, PA

    I worked at Così (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun employees and management. They can be very caring and generous. Food is really good, and you get a discount. They'll also train you to be a barista if you ask...good skill to have!

    Cons

    Sometimes have to stay long after they close to clean.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Avg company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA

    I have been working at Così

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co-workers and fun atmosphere

    Cons

    Little support from upper management

    Advice to Management

    None

  6. Fast paced, hard work, easy work, not a bad place to be but not permanent for most employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista Trainer in Hartford, CT
    Current Employee - Barista Trainer in Hartford, CT

    I have been working at Così

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun people, repeat customers are extremely friendly, flexible hours.

    Cons

    Lazy workers, some inadequate management, few opportunities for raises.

    Advice to Management

    Hire more people, don't promote immature individuals, promote more rapidly, advertise more for workers and as a company.

  7. Heading in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Philadelphia, PA
    Current Employee - Shift Leader in Philadelphia, PA

    I have been working at Così part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Work to life balance is great. RJ is taking this company in the right direction and the company should be profitable by mid 2015 according to projections.

    Cons

    It sometimes seems SL's do more than AM's..for an hourly rate.

  8. I had a great experience working in Cosi. I got along great with the co-workers did my duties as I was told

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Associate in New York, NY
    Former Employee - Delivery Associate in New York, NY

    I worked at Così

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I was trained very well I was a great co-worker could

    Cons

    there's plenty of room for growth,leadership

    Advice to Management

    There's a great management with positive attitude

  9. Warm environment, fantastic management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Exton, PA
    Current Employee - Anonymous Employee in Exton, PA

    I have been working at Così

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Warm environment
    fantastic management
    flexible scheduling
    sense of community
    cross-training
    training made easy

    Cons

    pay is not nearly high enough
    end up compensating for others' lack of work sometimes

    Advice to Management

    consider higher pay as higher pay creates more reason to stay at Cosi, work harder, etc.

  10. I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Philadelphia, PA
    Current Employee - Shift Leader in Philadelphia, PA

    I have been working at Così full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working for Cosi! The management is amazing, the area manager and CEO are very involved in the stores and the progression of the business.

    Cons

    A lot of the employees don't value their jobs. The pay is not that great. They are short staffed in the busiest stores.

    Advice to Management

    You are doing amazing. Just pay your employees more money.

  11. Barista

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così

    Pros

    -Good pay
    -Easy work
    -Good perks (free food)

    Cons

    -Closing was bad (mopping, sweeping, etc)

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Così

 
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