Così Reviews

Updated July 30, 2015
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3.2
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Recommend to a friend
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R. J. Dourney
9 Ratings

Pros
  • The food is good and you get 50% discount for all food and free drinks as employee (in 5 reviews)

  • Employee discount fed me for years (in 2 reviews)

Cons
  • No room for raises, been with the company six years and haven't had a raise or review in five (in 2 reviews)

  • New employees were provided with little to no training and expected to be perfect after one day (in 2 reviews)

More Pros and Cons

61 Employee Reviews

Sort: Popular Rating Date
  1. New team, promising performance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Così (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People in the office are helpful and friendly. Efficient. And the biz is going up.

    Cons

    Some residual minor problems in the previous management team. It can be really busy at certain period of the year.


  2. My experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Baltimore, MD
    Current Employee - Prep Cook in Baltimore, MD

    I have been working at Così full-time (Less than a year)

    Pros

    You can really move up working there if you let your work speak for itself. Great environment

    Cons

    Don't get caught up in the negativity you move up working there


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salary Manager in Detroit, MI
    Former Employee - Salary Manager in Detroit, MI

    I worked at Così

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to learn, very fast pace prepares you for anything and makes u the best you can be! They really strive to have the best customer service. They have a fairly new CEO R.J Dourney who has great plans for the company if anyone can build this company he can!! Cosi is always looking to develop partners into management/ shift leaders, there really is alot of room to advance.

    Cons

    Long shifts for managers I workes 16 hour shifts often. That being said, i did not have to work that long however I am the type of manager who likes to make sure my staff is setup before I go home. Labor goals are hard to reach if you dont spend alot(90%)of time on the floor actually working. They have changed concepts way to much. Cosi takes to long to get rid of bad managers, sometimes you should cut your losses sooner before bad management has a chance to effect a whole store/market. The pay scale is all over the place even in the same markets.


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  5. Eh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great staff friendly people awesome customers

    Cons

    Little pay not enough hours sosmetimes

    Advice to Management

    Don't let title get to your head


  6. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così

    Approves of CEO
    Approves of CEO

    Pros

    Some what OK base salary

    Cons

    Hard to achieve bonus structure


  7. Could have been better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in New York, NY
    Former Employee - Shift Leader in New York, NY

    I worked at Così (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Great co-workers -Variety of positions -Knowledgeable staff

    Cons

    Depending on the location: -Everyday duties + catering duties -Usually 25-35 hours per week

    Advice to Management

    This company isn't very profitable, so the issues come from working employees to their breaking points, not paying them enough for their work, and charging a lot for food items. However, for them to grow, they need the employees and high pricing. This business has potential, but needs to work on maintaining some sort of balance instead of remaining a risky investment.


  8. Baker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così part-time

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    You learn to make bread from scratch. The company cares about freshness and quality.

    Cons

    With most jobs like these, a lot depends on the attitude and professionalism of your manager.

    Advice to Management

    Do not take advantage of hard working employees that do not speak up about pay for a long time, for whatever reason. If someone has been there a long time and you know they are an amazing worker and make less than average, give them a raise.


  9. Shift Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people that worked with me were just amazing and easy to work with. My coworkers always tried to make every shift a worthy one of putting best effort forward

    Cons

    Management was really tough on our crew sometimes, as they gave out harsh criticism and were very two-faced

    Advice to Management

    Management, please try to train your employees fully, and try to weed out bad people who will not represent your company and what you guys stand for in the long run. It looks really bad to hire people with horrible character.


  10. Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook
    Current Employee - Line Cook

    I have been working at Così part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Free drinks, 50% off food, easy scheduling, great first job

    Cons

    Not much opportunity to grow, hard to get more hours, can be very hot, management can be difficult at time

    Advice to Management

    Be more receptive to employees, use cross training!


  11. Cosi needs to provide more support to its Department Heads.

    Former Employee - Director of Construction and Facilities in Chicago, IL
    Former Employee - Director of Construction and Facilities in Chicago, IL

    I worked at Così (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    This company has great people, who care a lot about the business and really want it to succeed.

    Cons

    Not a good life balance. Had no support and asked to work too many hours. The companies sales are not positive.

    Advice to Management

    Provide more support to specific departments. So the Directors can actually direct and focus on improvement and not just maintaining statuesque.



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