Così Reviews

Updated June 13, 2015
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3.0
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R. J. Dourney
5 Ratings

Pros
  • The food is good and you get 50% discount for all food and free drinks as employee (in 5 reviews)

  • Employee discount fed me for years (in 2 reviews)

Cons
  • No room for raises, been with the company six years and haven't had a raise or review in five (in 2 reviews)

  • New employees were provided with little to no training and expected to be perfect after one day (in 2 reviews)

More Pros and Cons

55 Employee Reviews

Sort: Popular Rating Date
  1. Baker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così part-time

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    You learn to make bread from scratch. The company cares about freshness and quality.

    Cons

    With most jobs like these, a lot depends on the attitude and professionalism of your manager.

    Advice to Management

    Do not take advantage of hard working employees that do not speak up about pay for a long time, for whatever reason. If someone has been there a long time and you know they are an amazing worker and make less than average, give them a raise.


  2. Shift Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people that worked with me were just amazing and easy to work with. My coworkers always tried to make every shift a worthy one of putting best effort forward

    Cons

    Management was really tough on our crew sometimes, as they gave out harsh criticism and were very two-faced

    Advice to Management

    Management, please try to train your employees fully, and try to weed out bad people who will not represent your company and what you guys stand for in the long run. It looks really bad to hire people with horrible character.


  3. Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook
    Current Employee - Line Cook

    I have been working at Così part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Free drinks, 50% off food, easy scheduling, great first job

    Cons

    Not much opportunity to grow, hard to get more hours, can be very hot, management can be difficult at time

    Advice to Management

    Be more receptive to employees, use cross training!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cosi needs to provide more support to its Department Heads.

    Former Employee - Director of Construction and Facilities in Chicago, IL
    Former Employee - Director of Construction and Facilities in Chicago, IL

    I worked at Così (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    This company has great people, who care a lot about the business and really want it to succeed.

    Cons

    Not a good life balance. Had no support and asked to work too many hours.
    The companies sales are not positive.

    Advice to Management

    Provide more support to specific departments. So the Directors can actually direct and focus on improvement and not just maintaining statuesque.


  6. Easiest job but it has its moments.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expoditer in New York, NY
    Current Employee - Expoditer in New York, NY

    I have been working at Così part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Schedule is very flexible. Manager is very open to schedule adjustments. Food is delicious. They want you to grow in the company as fast as possible if you have the drive. Coffee is free. Food discount is kind of generous but should be free.

    Cons

    Customers hardly tip. Customers do not know there orders half the time. Occassional customers try to steal condiments. Customers will be your worst enemy if you do not have a positive attitude while being very patient. POS feels a little outdated. Dependin on your team, your first month may be very hard adjusting to the fast pace enviroment. No benefits. Can be very exhausting and hot!

    Advice to Management

    Please update your POS. It has been 3 years. Food should be free to all employees. cooking areas should be ventilated for the cooks and bakers (poor guys) Employees should not get fired for just plain evil customers, we've lost a lot of great teammates because customers do not know what they are ordering. Cosi should have commercials, their food is delicous.


  7. Too little too late

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così

    Pros

    Great people trying to do great things

    Cons

    Needed better menu management

    Advice to Management

    Keep it simple and executable


  8. No breaks. Even if you are working 10 hours.You better be sweeping or wiping off tables even if they are already clean.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista
    Current Employee - Barista

    I have been working at Così

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Super good food. Free drinks, wow.

    Cons

    Pay sucks, work never ends, no breaks.

    Advice to Management

    If the place is clean and there are no customers in site, like usual, then let your staff talk to each other. Maybe a break every few hours would be nice too.


  9. Fun to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Phila, PA
    Former Employee - Server in Phila, PA

    I worked at Così (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun employees and management. They can be very caring and generous. Food is really good, and you get a discount. They'll also train you to be a barista if you ask...good skill to have!

    Cons

    Sometimes have to stay long after they close to clean.


  10. Avg company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA

    I have been working at Così

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co-workers and fun atmosphere

    Cons

    Little support from upper management

    Advice to Management

    None


  11. Fast paced, hard work, easy work, not a bad place to be but not permanent for most employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista Trainer in Hartford, CT
    Current Employee - Barista Trainer in Hartford, CT

    I have been working at Così

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun people, repeat customers are extremely friendly, flexible hours.

    Cons

    Lazy workers, some inadequate management, few opportunities for raises.

    Advice to Management

    Hire more people, don't promote immature individuals, promote more rapidly, advertise more for workers and as a company.



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