Così Reviews

Updated August 26, 2014
Updated August 26, 2014
36 Reviews
2.6
36 Reviews
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Recommend to a friend
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R. J. Dourney
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Employee Reviews

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  1.  

    Good company, trying to be a national brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Chicago, IL
    Former Employee - General Manager in Chicago, IL

    I worked at Così full-time for more than 3 years

    Pros

    Work/life balance was good, employees were great, atmosphere good

    Cons

    Bonuses were non existent, no matter what they say when you interview. Corporate is a little out of touch with the stores but they are trying to make it better

    Advice to ManagementAdvice

    Cut out the stores that are underachieving or replace the managers who are so set in their ways. it is not helping the company.

    Recommends
    Positive Outlook
  2.  

    Discount at their restaurants will be your greatest perk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Deerfield, IL
    Former Employee - Anonymous Employee in Deerfield, IL

    I worked at Così full-time for more than a year

    Pros

    This is a good place for someone just starting out in business. There isn't really any room for professional growth but if you need experience to put on your resume for the next phase of your career, this place will at least be a paycheck while you look for "the next big thing."

    Cons

    The company and management ask for you to give 100% of yourself but don't give their employees anything in return. Don't expect to go anywhere though - this isn't a place where you can climb a ladder. The business isn't run very well. Employees at their restaurants aren't very happy and don't like the Corporate office. It can makes working at the Corporate office tense at times.

    Advice to ManagementAdvice

    When an employee shows a little initiative, encourage them. I have never worked for a company that punished me so much for wanting to actually do my job well. And when I had some free time because I was done with my job and tried to help out someone else in my department who looked like they could use the help, I got in trouble for that too. Also, try hiring people who are actually qualified to do their jobs. Just because someone has a degree in a field doesn't mean that they are qualified for the job. When someone with 20 years of experience and no degree is correcting the college grad's work because it caused major problems, don't tell the experienced person that they are wrong for wanting to fix the error. No wonder your company can't make money.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Run while you still can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ovenline/Barista/Baker/Dishwasher
    Current Employee - Ovenline/Barista/Baker/Dishwasher

    I have been working at Così full-time for more than 5 years

    Pros

    Flexible schedule and hours, great place to make friends.

    Cons

    Management cuts corners to do whatever they need to to be cheap. No room for raises, been with the company six years and haven't had a raise or review in five. they hire anyone just to get people in the door because turnover is awful

    Advice to ManagementAdvice

    Appreciate your employees more, make them actually want to come in to work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Horrible Job Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Cherry Hill, NJ
    Former Employee - Barista in Cherry Hill, NJ

    I worked at Così part-time for less than a year

    Pros

    Restaurant was busy most of the time

    Cons

    Management constantly talked town to me in a rude demeanor.
    Incosistant instructions
    Barely took the time to train me

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Kind of a mess

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così

    Pros

    Flexible hours, my store wasn't open weekends, which I really enjoyed. Fresh baked bread! Employee discount is 50%, but I always had trouble actually getting a break. But the food was pretty good

    Cons

    Co-workers had no enthusiasm, management had no training. When we had product promotions or sales, marketing (our maybe the manager just blamed marketing) would not inform the store until 5pm the day before, when most of the staff was gone and it was near impossible to get enough product to cover the length of the promo. Always running out of product.

    Advice to ManagementAdvice

    Train them better! Give more notice of promos

  7.  

    Moving to Boston, given less than 3 weeks notice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Così full-time

    Pros

    Stores are isolated from the corporate mess. Work at a store for more security.

    Cons

    Obviously, the upcome closure and move to Boston. Higher cost of living, and little incentive to go. I don't think management wants any of the existing staff.

    Advice to ManagementAdvice

    Get it together; make decisions and have PLAN for what you do, oh COMMUNICATE.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Too short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Washington, DC
    Former Employee - District Manager in Washington, DC

    I worked at Così full-time for more than a year

    Pros

    Love the product! The people care and try to make it work

    Cons

    Can't find the bottom, too many products, tough flow through

    Advice to ManagementAdvice

    good luck

    Recommends
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    What you see is what you get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista  in  Philadelphia, PA
    Former Employee - Barista in Philadelphia, PA

    I worked at Così part-time for more than 3 years

    Pros

    Flexible hours
    Good for working while in school
    Not taxing mentally
    Employee discount fed me for years
    I was able to return to the job for awhile while I was in-between other work, and they let me pick up odd shifts after I left for other restaurant gigs.

    Cons

    Min wage
    Boring jobs, Cleaning s'more trays, no room to grow if you're part time, although full time workers did get management training, it just didn't apply to me.
    Sometimes physically taxing
    When we were thin on workers I would often get over-scheduled

    Advice to ManagementAdvice

    Just treat everyone equitably.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Lots of fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Birmingham, MI
    Current Employee - Barista in Birmingham, MI

    I have been working at Così full-time for more than a year

    Pros

    Good group of people to work with

    Cons

    Uptight management that needs to loosen up

    Advice to ManagementAdvice

    Loosen up

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    It was alright. Can be overwhelming but sometimes it can be dead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Così part-time

    Pros

    The food is good and you get 50% discount for all food and free drinks as employee.

    Cons

    There's not that many locations so it's hard to find one that's close to your home.

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