Cost Plus Reviews

Updated July 1, 2015
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3.0
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Cost Plus President, CEO, and Director Barry J. Feld
Barry J. Feld
189 Ratings

Pros
  • Employee discount (except for wine) was helpful (in 46 reviews)

  • Great products from around the world (in 20 reviews)

Cons
  • World Market is sacrificing customer service for under budget bottom line (in 21 reviews)

  • Their Explorer program does not need to be forced on every customer (in 20 reviews)

More Pros and Cons

435 Employee Reviews

Sort: Popular Rating Date
  1. Good Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cost Plus

    Pros

    hours, meeting new people, the products, discounts

    Cons

    the pay should be higher, always have to make sure you sign people up for WME


  2. Helpful (1)

    Cost Plus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Springs, CA
    Former Employee - Anonymous Employee in Palm Springs, CA

    I worked at Cost Plus (More than 5 years)

    Pros

    Good place to work. Pretty easy job and lots of interaction with customers. Flexible on scheduling and they offer benefits.

    Cons

    a lot of building displays and tearing down after only a week or so. Always moving items aroun. I guess thats part of retail though.

    Advice to Management

    Managers were always good at my store. I would say let the individual store control ordering. Sometime too much stock.


  3. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Cost Plus part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun merchandise, good food, good for first job in retail, flexible scheduling. You gain fast knowledge of all the products in each department.

    Cons

    No opportunity for advancement. They say they want to hire from within, yet whenever a managerial position opened up they neglected the competent employees who desired to move up and hired from outside. The hours aren't consistent. One week you will have 30, the next 6. Store has small staff at night, and oftentimes you'll be asked to leave your lunch or skip your breaks to help a rush.

    Advice to Management

    Leave sexism in the 60s where it belongs.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Good people, horrible policies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kansas City, MO
    Former Employee - Sales Associate in Kansas City, MO

    I worked at Cost Plus part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great discount, even on alcohol. Merchandise is fun and changes often. People where good but customers are moody. They tend to deny work off requests even if you put in the request weeks in advance. Pay was $8 instead of $7.50.

    Cons

    I was fired because I had to be gone for two weeks without notice to go to my fathers funeral. Though technically they said I "quit" because I chose to do that instead of work.... Don't expect them to treat you like a person.

    Advice to Management

    Treat your employees like a person. Not a work mule.


  6. Helpful (4)

    revolving door-- update

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Cost Plus part-time (Less than a year)

    Pros

    Products are fun and interesting. You can learn a lot asking the customers about what they are buying. There is no training about the products at all, so friendly customers really help.

    Cons

    I said our store had 5 employees that quit in the first month I was there. I thought I'd look a little further. Twelve 12 people have quit in 6 weeks. (There are only 20 or so positions). How poorly are you treating the staff to get these kind of numbers?

    Advice to Management

    I don't know if this is the norm or not. If it isn't something should be done to address it. If it is the norm, something should be done to address it.


  7. Helpful (4)

    Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Washington in Woodinville, WA
    Former Employee - Washington in Woodinville, WA

    I worked at Cost Plus part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Greta for a first time job. People were okay to work with to. Products and getting to know and try new products were fun as well.

    Cons

    No raises
    Pay is awful to start.
    No opportunity to grow
    Too much drama with management
    Too much pressure for explorer member sign ups

    Advice to Management

    Please get your acts together and actually take an interest in growing your employees to contribute. Or the turn over rate will continue


  8. Pleasant place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beverage Department Head in Oakland, CA
    Former Employee - Beverage Department Head in Oakland, CA

    I worked at Cost Plus (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Pretty relaxed environment.
    Interesting merchandise.

    Cons

    Hard to get decent hours if you're not a department head.
    Constantly pushing unreasonable rewards card membership.


  9. Helpful (4)

    Worked hours you didn't get paid for, barely any hours, lousy management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Elk Grove, CA
    Former Employee - Sales Associate/Cashier in Elk Grove, CA

    I worked at Cost Plus part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pros are hard to come by but the Employee discount helps, fun products to stock and look at when ringing up customer.

    Cons

    Little hours, never get out on time, expected to do more then you have time for on your shift

    Advice to Management

    Don't hire so many because then no one gets any hours, employees have lives too so need to get off when scheduled.


  10. Helpful (2)

    assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cost Plus full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Discount and coworkers are friendly

    Cons

    Advancement is difficult and unlikely

    Advice to Management

    Don't be against those who are loyal to your company


  11. Sales Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - POS/Sales Coordinator in Rohnert Park, CA
    Current Employee - POS/Sales Coordinator in Rohnert Park, CA

    I have been working at Cost Plus (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you have experience, you have some hope to move up. Union is nice. Work around school. Discount is wonderful.

    Cons

    Unreasonable expectations for credit sign ups, younger crowd tends to stay as associates, managerial staff is lacking in professionalism, some initiatives are not thought through.

    Advice to Management

    Watch your stock lead, stay out of the office, reward those who work hard instead of those who will improve your look.



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