Cost Plus

  www.worldmarket.com
  www.worldmarket.com

Cost Plus Reviews

Updated December 7, 2014
Updated December 7, 2014
351 Reviews
2.9
351 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cost Plus President, CEO, and Director Barry J. Feld
Barry J. Feld
169 Ratings

Review Highlights

Pros
  • The employee discount is decent but used to be better before it was bought out by Bed Bath & Beyond (in 46 reviews)

  • coworkers, discount, customers are mostly friendly, great products (in 20 reviews)


Cons
  • World Market is sacrificing customer service for under budget bottom line (in 21 reviews)

  • Their Explorer program does not need to be forced on every customer (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Cost Plus World Market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Olympia, WA
    Current Employee - Sales Associate in Olympia, WA

    I have been working at Cost Plus

    Pros

    easy work, free coffee, donuts in the break room, 20% discount on everything excluding booze

    Cons

    confusing, constantly changing hours, changing responsibilities, not enough equipment for everyone, abusive customers, NO RECYCLING, throwing a way a ton of stuff

    Advice to ManagementAdvice

    Get enough phones or RF scanners for everyone to have one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Don't bother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Thornton, CO
    Current Employee - Sales Associate in Thornton, CO

    I have been working at Cost Plus

    Pros

    I like my coworkers. Discount is okay.

    Cons

    Where do I start? When I applied I stated that I only wanted 15-20 hours a week. I'm consistently scheduled for 30. I understand it's the holidays, but it would be nice to have been asked if I could pick up extra hours rather than just deciding to schedule me. The biggest issue is the World Market Explorer program. We're pretty much forcing it down every persons throat and if we stray from the script or don't get enough sign ups, we get "talked" to about it, which seems really childish and feels condescending. If it wasn't for the fact that a friend helped me get this job, I wouldn't stay my last 3 week's, I would quit today. So if you're uncomfortable with being pushy and made to feel like a naughty kid for minimum wage DON'T WORK HERE!

    Advice to ManagementAdvice

    Stop pushing your free program so much. It's not like we work on commission.

    Doesn't Recommend
  3.  

    fun work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Whittier, CA
    Former Employee - Sales Associate in Whittier, CA

    I worked at Cost Plus

    Pros

    everyone was easy going and nice.

    Cons

    bad management, they would never respond to calls for cashier approval.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    limbo

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cost Plus

    Pros

    cool store environment, decent discount.

    Cons

    people have to be strong to stay in retail especially in urban areas, also fast employee turn over

    Advice to ManagementAdvice

    promote from within

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Unorganized and dramatic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor of Operations
    Current Employee - Supervisor of Operations

    I have been working at Cost Plus

    Pros

    Never bored, fast paced, all ways changing

    Cons

    Completely unorganized, worst training ive ever seen, way to much is expected out of employees who they dont train properly

    Advice to ManagementAdvice

    If you took some time to train your employees as well as your management maybe you wpuld have such high turn over

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    An enjoyable retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Cost Plus part-time (less than an year)

    Pros

    Good crew of workers, good management, generally nice clientele. Plenty of different jobs one can do within the store, and always something to do to keep the time moving.

    Cons

    Depending on what kind of business is happening in a given day (say, a lot of furniture being sold/hauled out), can be pretty physically taxing, but again, it keeps the time moving.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Excellent

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cost Plus

    Pros

    Its very good company and room for growth

    Cons

    nothing negative here at all

  9. 2 people found this helpful  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receiving Clerk in Windsor, VA
    Former Employee - Receiving Clerk in Windsor, VA

    I worked at Cost Plus full-time (more than an year)

    Pros

    Most of the people I dealt with daily were awesome.

    Cons

    Management was overbearing, the new receiving dept manager knew nothing and ruined opps.

    Advice to ManagementAdvice

    You already got rid of the person I'm referring to, so all I can say is don't make the same mistake twice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Seasonal Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Part-time in Denver, CO
    Former Employee - Seasonal Part-time in Denver, CO

    I worked at Cost Plus (less than an year)

    Pros

    Fun and interesting merchandise and foods, employee discount.

    Cons

    Long hours, not enough help at busy times, pushing Explorer program over getting stock on the floor, stock a mess in back room and on sales floor making it hard to find merchandise. If you are an organized person this store will drive you crazy. They shove getting Explorer sign ups down your throat. Make you feel like a child when you don't get enough sign ups. It's a bad system that needs redone. Through the holidays the store gets really messy which means if you are closing, that is your job to be done very fast, it's not pleasant.

    Advice to ManagementAdvice

    Organize and clean your store, get merchandise out especially at Christmas time. Don't put sad faces by Explorer percentages, very immature.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Cost Plus

    Pros

    Love this place. Best retail job ever.great coworkers, management, and customers. Fun product, love spending my paycheck there thanks to the discount. Opportunities for growth and promotion. Benefits are fab with full time hours.

    Cons

    The commute to work can be long and frustrating especially in holiday season. No complaints about the store itself. All is as it should be.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO

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