Costa Coffee
3.3 of 5 30 reviews
www.costa.co.uk London, United Kingdom 6 to 15 Employees

Costa Coffee Reviews

Updated Jul 2, 2014
All Employees Current Employees Only

3.3 30 reviews

                             

67% Approve of the CEO

Costa Coffee CEO Chris Rogers

Chris Rogers

(6 ratings)

56% of employees recommend this company to a friend
30 Employee Reviews
Relevance Date Rating
in

     

    Busy but enjoyed

    Anonymous Employee (Former Employee)

    Prosenjoyed working with customers

    Conswhen it was very busy it was hard to remember the orders but you soon get used to it.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Good place for beginners

    Team Member (Former Employee)
    Dublin, Dublin (Ireland)

    Prosvery nice customers (most of the time), wages are ok too.

    ConsA lot depends on a team and a store manager. The constantly changing roster can be a headache, very hard to get weekends off. Physically hard job - all day standing/walking, only 30 min lunch break, no tea breaks.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    learned a lot

    Store Manager (Former Employee)
    London, England (UK)

    Prosmy team and the customers. I have run busy store and had 6-8 employees on a shift at any given time raising to 12-15 when really busy and those days were amazing. I loved training, coaching and developing people. My regular customers were brilliant. I learned a lot about coffee and different techniques.

    ConsYour happiness depends on your line manager. There are opportunities to develop but you have to be extremely patient and keep chasing the carrot, be prepared to try really hard and work in your own time to further your development. you have to prove yourself and keep shouting about how brilliant you are and how much you do. So those who can talk the talk will get further than those who actually work hard...

    Advice to Senior ManagementTreat your staff with respect

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Good Company

    Anonymous Employee (Current Employee)

    ProsFlexible hours sometimes, good training experience

    ConsWork/Life balance not great and money aren't good either

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Costa Review

    Barista (Current Employee)
    Newcastle, England (UK)

    ProsFriendly team, nice salary, good office culture

    ConsBusy, Low career opportunities, no stable timetable

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    It was amazing eperience

    Assistant Manager (Former Employee)
    Bishops Stortford, England (UK)

    ProsGreat company, it is fun environment, you have a lot to learn about coffees and other drinks, I was amazed knowing the varieties of coffee. Co-workers are always really helpful and easy going.

    ConsSalary,Not much chances of advancement

    Advice to Senior ManagementLook after your Baristas

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    High stress, few prospects

    Team Leader (Current Employee)
    Bowness-on-Windermere, England (UK)

    ProsCustomer satisfaction, sociable, skillbase, standards

    ConsUpselling, Onselling, Stagnant, Disrespect, Corporate

    Advice to Senior ManagementMore meetings and communication. Support for intermediary roles

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Excellent company to work for, cares for the employees

    Anonymous Employee (Current Employee)

    ProsEnvironment, management and pride for the product

    ConsBusy and at time kios

    Advice to Senior ManagementKeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    opportunities for growth

    Store Manager (Current Employee)
    Oxford, England (UK)

    Prosable to develop career with clear route for promotion and plenty of opportunity

    Conscan be monotonous if you allow it to be

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    fab

    Barista (Former Employee)
    Manchester, England (UK)

    Prosfun atmosphere great staff great coffee

    Conscrap hours bad managment awful salary

    Advice to Senior Managementsort out the salary hours and rotas its a disgrace

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Costa Coffee? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Costa Coffee reviews and ratings — including employee satisfaction and approval rating for Costa Coffee CEO Chris Rogers. All 30 reviews posted anonymously by Costa Coffee employees.