Costco Wholesale Reviews

Updated May 23, 2015
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4.0
1,741 Reviews
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
782 Ratings

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)

Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (199)

    Real Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA

    I have been working at Costco Wholesale part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.

  2. Helpful (73)

    Response from Long Term Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.

  3. Helpful (3)

    The best company to work for in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stocker/Fork Lift in Wichita, KS
    Current Employee - Stocker/Fork Lift in Wichita, KS

    I have been working at Costco Wholesale full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I am a 16 year employee. I have worked in several different departments in 3 different stores, and have loved every minute of it. Costco values it's employees, and it's reflected in their compensation, which is above average pay and a generous benefit package.

    The employees in turn are loyal, and tremendously hard workers. It just goes to show that if you treat your employees well, and pay them a fair wage, they will work hard for you, and many of them will stay as lifetime employees,

    Cons

    Most employees start at part time, and it can be difficult to achieve full-time status. This can vary depending on the location of the warehouse. Costco is always opening new stores, and there are lots of opportunities to advance if you are willing to travel.

    Advice to Management

    Stay the course, and keep doing what you're doing. it aint broke and it certainly don't need fixed.
    If I could suggest one thing, it would be to give more recognition. Any 10 plus year employee deserves automatic full time status if they want it.

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  5. Helpful (1)

    Good

    Current Contractor - Anonymous Contractor in Issaquah, WA
    Current Contractor - Anonymous Contractor in Issaquah, WA

    I have been working at Costco Wholesale as a contractor (More than 10 years)

    Pros

    Great place to work and work with fun

    Cons

    Rolling out all contractors at present

  6. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant
    Former Employee - Front End Assistant

    I worked at Costco Wholesale

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. They really reward their employees. Great benefits. They reward loyalty, the longer you work their the more money you make. Company culture seemed top notch.

    Cons

    Since they only promote from within the company it can be hard to move up fast. Most of the higher level supervisors and managers have dedicated many years to get to their perspective positions. Salary increases are based on tenure not performance.

    Advice to Management

    Continue to value your employees like you already do. Look into a possible fast track to high level positions for those that put in the extra effort.

  7. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, wonderful people to work with, and fantastic benefits. You have the option of long term care insurance and a very inexpensive rate.

    Cons

    You work weekends and miss weekend events.

  8. great co

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The company treats it's employees well. They offer great benefits and provide good in store discounts.

    Cons

    Hours can be long depending on how busy the season is. Expect long hours during holiday season.

    Advice to Management

    Make sure to take into account work life balance

  9. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    Good Growth opp. and great benefits

    Cons

    Crazy working hours. Always on call.

  10. Great Company With Great Benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits with low costs/ Lots of growth potential/ Plenty of cross training oppertunities

    Cons

    Promotions and raises are mostly seniority based and little performance based Hard to get on Full-time.

  11. Best "normal" job I've had the pleasure to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery Wrapper in Bedford Park, IL
    Former Employee - Bakery Wrapper in Bedford Park, IL

    I worked at Costco Wholesale part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay for those coming out of high school or those looking for higher than normal retail pay. Pay raises advanced through accumulated hours. The employees and management in general were easy to work with. Costco also offers a great variety of goods and grants employees membership benefits. It was great to walk out of work and get some groceries out of the way.

    Cons

    I felt the management in the bakery was a bit condescending and unappreciative at times. I felt they treated me as a commodity. There were language barriers as well, which affected my communication with the management. It created an unnecessary levels of stress.

    Advice to Management

    Appreciate your staff and treat them like a human being. They'll be more productive as a result.


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