Costco Wholesale Reviews

Updated September 4, 2015
2013 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.9
Rating Trends
Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
889 Ratings

Pros
  • Great pay and benefits sick pay vacation even for part timers (in 135 reviews)

  • Great benefits & room for advancement (in 195 reviews)

Cons
  • Getting full time is extremely difficult (in 68 reviews)

  • Not flexible always extending part time workers (in 56 reviews)

More Pros and Cons

2,013 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (318)

    Real Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time (More than a year)

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.


  2. Helpful (110)

    Response from Long Term Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 8 years)

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.


  3. Helpful (1)

    Current Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, more then competitive wages. Management and co-workers can make retail not be as bad. Lots of time off.

    Cons

    Retail hours (although they're the best hours in the business), too many decisions based off seniority and not work ethic.

    Advice to Management

    Just because an employee has been there long doesn't mean they're a good employee. Too focused on keeping wasteful employees, and not developing the good ones.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Supervisor

    Former Employee - Supervisor in Belmont, CA
    Former Employee - Supervisor in Belmont, CA
    Recommends
    Approves of CEO

    I worked at Costco Wholesale (More than a year)

    Pros

    Health Benefits and ability to work around school schedule

    Cons

    Working every single weekend unless you ask for the weekend off

    Advice to Management

    Keep your heads up through those 10 hour shifts


  6. Helpful (3)

    Major Sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale full-time

    Pros

    Great pay, great benefits, fun atmosphere to work in.

    Cons

    A lot of the promotions lately have been bad. Basing them strictly on seniority and not talent.


  7. Helpful (1)

    Amazing place to work, great benefits and requires no degree!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time

    Pros

    Maybe it's because I have senority... But it is easy for me to request days off. The pay starts at 11:50 here. The pay increase is very very reasonable. I think it raises by .25 cents, then your next raise is at .50 cents, then every raise after that is a full dollar raise. I think it caps at 20 dollars an hour, but you could easily max out in 4 years. Your pay raise is based on how many hours you work. So you get a pay raise every 400 hours? The benefits is amazing, 401k, PTO, Vacation, and insurance, you even get a free glasses or contacts every year.

    Cons

    Most people who start will start as a front end assistant, which include pushing carts. But work hard, and prove that you are more capable than that, and you can then enjoy the indoor jobs.


  8. Helpful (1)

    Costco Life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Manager in Gardena, CA
    Current Employee - Membership Manager in Gardena, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 10 years)

    Pros

    Costco is indeed a great company with a great history: -Great benefits (Medical, Vision, Dental) -Great wages for hourly employees (Starting pay at $11.50) -Major holidays off with pay -Vacation/sick time -Free membership

    Cons

    But indeed even great companies have their flaws: -Management wages don't reflect work expected (work 11+ hrs, oversee multiple depts. simultaneously, produce greater results with significantly less) -Upper Management not always respectful of management team (Verbal abuse, threats) -Too much favoritism & politics involved -For Managers vacation days earn rarely benefit when request are rarely approved.

    Advice to Management

    If all Costco were managed with the same mentality I don't think there would be much of Cons to discuss, but some Warehouse Managers have gone to think they've become above us all & have gone away from the Costco Culture. When employee moral is mentioned include your Managers & take care of those that do your dirty work for you. Costco has a small turn over percentage not only because the pay is decent, but also because some employees get trap in a mentality that there is nothing better out there. Your Managers are not slaves, they need a life out side of Costco.


  9. Great job for students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Folsom, CA
    Former Employee - Front End Cashier in Folsom, CA
    Recommends
    Approves of CEO

    I worked at Costco Wholesale part-time (More than a year)

    Pros

    -Excellent pay with guaranteed raises -Work around school schedules excellently -Opportunity to advance through ranks easily -Guaranteed a minimum of 24 hours, but hours almost always range from 30-40

    Cons

    -Members can be very rude, especially with their "We pay to shop here" mentality -hard to get days off, even when requesting them off months in advance


  10. Helpful (1)

    Perfect for college student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time

    Pros

    They will work around a college school schedule. They are also very kind and generous to the employees.

    Cons

    I don't have anything bad to say about it. Only thing is in south sac, some rude members sometimes.

    Advice to Management

    they are doing a great job. the bbqs and the fruit in the mornings is awesome for us and we appreciate them.


  11. Helpful (1)

    Awesome Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best co workers you can ask for, flexible hours, and you get a pay raise every year working there!

    Cons

    Are there any? This place is a great place to start when you have little to no education!

    Advice to Management

    None, keeping doing a great job



Showing 2,013 of 2,054 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.