Costco Wholesale Reviews

Updated July 1, 2015
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3.9
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
818 Ratings

Pros
  • Great pay and benefits sick pay vacation even for part timers (in 135 reviews)

  • Great benefits & room for advancement (in 195 reviews)

Cons
  • Getting full time is extremely difficult (in 68 reviews)

  • Not flexible always extending part time workers (in 56 reviews)

More Pros and Cons

1,818 Employee Reviews

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  1. Helpful (244)

    Real Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA

    I have been working at Costco Wholesale part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.


  2. Helpful (90)

    Response from Long Term Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.


  3. Helpful (9)

    Costco

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Selma, TX
    Current Employee - Anonymous Employee in Selma, TX

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Recommends

    Pros

    Pay, Benefits, Holidays, decent schedule

    Cons

    it's retail - keep all emotions and feelings to yourself.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Quality Employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services
    Current Employee - Member Services

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent compensation and benefit package.Excellent job security Many locations to choose from and the possibility to transfer to any one of them makes it easier to find employment just about any where you want to live.

    Cons

    Strict attendance policy does"t allow for becoming ill or unexpected health problems without filing FMLA paperwork to protect your record.
    Management at some stores isn't always top quality. Some managers are allowed to force their own agenda upon employees.

    Advice to Management

    More enforced uniformity in management policies.
    Do not announce store visits to management prior to visiting if you really want to see what is going on in a certain locations. At my store the only time it looks "Showtime Ready" is before a visit from Regional or someone like Jim Senegal.


  6. Helpful (1)

    Loved and respected for a reason

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic benefits, great work/life balance. Can be proud to tell people where you work as everyone loves this company.

    Cons

    Still learning to evolve and change with the times, though this is currently being improved greatly.

    Advice to Management

    Keep the things that make this company great, but look at ways to keep up with a changing industry to stay competitive and desirable to potential employees.


  7. Helpful (1)

    Cool

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tire Installer in Houston, TX
    Former Employee - Tire Installer in Houston, TX

    I worked at Costco Wholesale full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free membership, Sundays x1.5 pay, enjoyable job, Fun Co-workers, professional but relaxed working environment. It was a fun job that actually paid me a decent livable wage I enjoyed my time at Costco.

    Cons

    Uninstalling run flat tires. lol


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Miami, FL
    Current Employee - Warehouse Worker in Miami, FL

    I have been working at Costco Wholesale full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Costco really cares about their employees. This is the place to work in Miami, Florida.

    Cons

    Costco is somewhere you have to work hard. Nothing is granted automatically. Some see this as a down side but I think it is a plus.

    Advice to Management

    Keep doing what you are doing. This is an awesome place to work, the company really takes care of people who work there.


  9. great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good benefits and hours a

    Cons

    Always busy and always work to do

    Advice to Management

    nothing at all it is all good


  10. Helpful (2)

    One of the best company's I have ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fremont, CA
    Former Employee - Anonymous Employee in Fremont, CA

    I worked at Costco Wholesale full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, regular pay increase, good benefits, promote from within, flexible schedule

    Cons

    If you are a woman its more difficult to climb the corporate ladder.


  11. Front end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Really great place to work. As long as you're a hard worker, kind, and friendly the rest will fall into place. Time and a half on sunday is great. Ability to move throughout the store if you are patient enough.

    Cons

    A couple times they would "update" the schedule and it would really mess with me because I didn't look at it again after I wrote down mine.

    Advice to Management

    If someone wants to push carts, let them push carts. Don't stick them in the food court... Smh



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