Costco Wholesale Reviews

Updated October 20, 2014
Updated October 20, 2014
1,293 Reviews
3.9
1,293 Reviews
Rating Trends

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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
568 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 116 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 186 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 62 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    A great company to work for, they are fair and treat their employees well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Los Angeles, CA
    Current Employee - Supervisor in Los Angeles, CA

    I have been working at Costco Wholesale full-time (more than 3 years)

    Pros

    Costco rewards those with a good sense of urgency and the willingness to learn. Its a stable company with great pay and bonus scales.

    Cons

    Training is more hands on, not a lot of book work. May be difficult who dont learn best on their feet.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Stressful work environment at times, but superior pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician
    Current Employee - Licensed Optician

    I have been working at Costco Wholesale part-time (more than 5 years)

    Pros

    The pay is better than any other service job out there, and the benefits are hard to match. This company takes care of their employees.

    Cons

    Stressful dealing when the stores get busy, and when customers have memberships they tend to be more demanding. Costco doesn't operate like most stores so people get upset when things don't go their way. Normal of any customer service job I suppose, but exaggerated by strict buying policies and procedures. The lenient return policy also means people try to get away with returning very old or broken items.

    Advice to ManagementAdvice

    Changing the upper management at individual locations so frequently prevents any employee from ever being comfortable. I've been through 3 warehouse managers in my time at my store and every new manager feels the need to change policies or make unnecessary changes just for the sake of making changes. Some changes are frustrating and inconsiderate to the longtime employees. You don't need to change the manager every 2 years!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A grest one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant) in Lawrenceville, GA
    Former Employee - Cashier Assistant (Front End Assistant) in Lawrenceville, GA

    I worked at Costco Wholesale part-time (less than an year)

    Pros

    They have a very great pay that makes you happy and the benefits are wonderful there.

    Cons

    I feel like some tomes they are very busy so you have to find a way to cope with shifts.

    Advice to ManagementAdvice

    The only advice I have is for the people in management to look at different people who apply.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I love this company, will retire here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Issaquah, WA
    Current Employee - Accountant in Issaquah, WA

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    Benefits, great co-workers and flexible schedule.

    Cons

    Nepotism prevalent in hiring practice.

    Advice to ManagementAdvice

    Promote from within, train.. train... train.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Amazing!!!! Great place to work!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Hoover, AL
    Current Employee - Membership in Hoover, AL

    I have been working at Costco Wholesale full-time (more than an year)

    Pros

    The benefits that we have access to is TOP OF THE LINE. Added with the hourly pay, I don't see myself leaving anytime soon.

    Cons

    There aren't any cons that I'm aware of. It is plenty of opportunity to move up if you apply yourself.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Costco is fun and team oriented. Amazing supportive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Clerk in Independence, MO
    Current Employee - Membership Clerk in Independence, MO

    I have been working at Costco Wholesale part-time (more than an year)

    Pros

    Time & 1/2 on Sundays, paid holidays, full health, dental and optical benefits for part timers. Starting wage far above minimum wage. Wonderful corporate culture. Safe, professional, supportive environment. The bosses and supervisors are all pretty cool and hardworking. There are super opportunities to advance into management as well as tons of opportunities to cross train in different departments.

    Cons

    Retail, closing shifts. Time away from my kids. Schedule changes with very little notice. Dealing with demanding members. Also, very demanding physical labor.

    Advice to ManagementAdvice

    Treat "underlings" with respect. For the most part, all of my supervisors and managers have been very good.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great benefits, little to no upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Representative in Rochester, MN
    Former Employee - Marketing Representative in Rochester, MN

    I worked at Costco Wholesale full-time (less than an year)

    Pros

    Benefits, high wages with little education.

    Cons

    No upward mobility. Favorite contest. Based on time put in not merit.

    Advice to ManagementAdvice

    do not keep managers in manging roles if they clearly cannot handle it.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Bakery Clerk Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Clerk in Tucson, AZ
    Current Employee - Bakery Clerk in Tucson, AZ

    I have been working at Costco Wholesale part-time (less than an year)

    Pros

    Great management and great place to work

    Cons

    Hours may not be what you need when have more responsibilities as an adult, however, as a student it works perfectly

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good pay, great benefits but you do work your butt at it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in Novato, CA
    Current Employee - Cashier Assistant (Front End Assistant) in Novato, CA

    I have been working at Costco Wholesale full-time (more than 3 years)

    Pros

    time and half on sunday's

    Cons

    lots of physical duties 99% of the time!!

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Good paying company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale

    Pros

    They pay well from the start. If you are able to move, you can move up within the company. They offer great benefits.

    Cons

    They expect to be your number 1 priority. There is often a lack of consideration for family life. Although they have an open door policy in which retaliation is discouraged... It really depends on the warehouse manager. I felt bullied by the warehouse manager and witnessed retaliation on his part towards other employees... and therefore chose not to utilize the open door policy. Depending on the warehouse, it can be like being back in high school... a lot of gossip.

    Advice to ManagementAdvice

    Try to find a way for employees to communicate anonymously so that real issues can be made aware and dealt with without any chance of retaliation.

    Recommends
    Neutral Outlook
    Approves of CEO

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