Costco Wholesale Reviews

Updated July 28, 2015
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3.9
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Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
841 Ratings

Pros
  • Great pay and benefits sick pay vacation even for part timers (in 135 reviews)

  • Great benefits & room for advancement (in 195 reviews)

Cons
  • Getting full time is extremely difficult (in 68 reviews)

  • Not flexible always extending part time workers (in 56 reviews)

More Pros and Cons

1,890 Employee Reviews

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  1. Helpful (281)

    Real Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA

    I have been working at Costco Wholesale part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.


  2. Helpful (104)

    Response from Long Term Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.


  3. Helpful (17)

    Costco

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Selma, TX
    Current Employee - Anonymous Employee in Selma, TX

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Recommends

    Pros

    Pay, Benefits, Holidays, decent schedule

    Cons

    it's retail - keep all emotions and feelings to yourself.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Merchant review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchant
    Former Employee - Merchant

    I worked at Costco Wholesale

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Benefits, good hours, keeps you in shape, co-workers typically become good friends.

    Cons

    Management should allow employees to complete certain jobs as that employee sees fit as long as it is within acceptable practices.

    Advice to Management

    Understand that your location may be understaffed.


  6. Great Company to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Control Specialist in Auburn, WA
    Former Employee - Inventory Control Specialist in Auburn, WA

    I worked at Costco Wholesale (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company and company culture

    Cons

    Little movement, and advancement takes quite a while.

    Advice to Management

    Get ALL levels of employees involved in projects to foster more avenues for growth


  7. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    Benefits are amazing and its a fast-paced fun place to work

    Cons

    it's tough work because you're on your feet all day.


  8. Costco

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale full-time (More than 10 years)

    Pros

    The company offers great healthcare benefits.

    Cons

    The company offers a 401K plan which is great, but I would prefer a traditional IRA plan for its versatility.


  9. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier Assistant (Front End Assistant) in Sacramento, CA
    Former Employee - Cashier Assistant (Front End Assistant) in Sacramento, CA

    I worked at Costco Wholesale full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good id like if they give more money though

    Cons

    not cons at this time, sometimes theres is favoritism

    Advice to Management

    keep up the good job thanks


  10. Helpful (4)

    Seasonal Bakery Wrapper

    Former Employee - Seasonal Bakery Wrapper in Rohnert Park, CA
    Former Employee - Seasonal Bakery Wrapper in Rohnert Park, CA

    I worked at Costco Wholesale part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Reputable company, lots of holiday hours, nice people

    Cons

    Not properly trained, break room is gross, lose of hours, full-time employees are treated above all

    Advice to Management

    Was thrown around in the bakery without proper training. Did enjoy getting a chance to work different areas in the store when the bakery wasn't needing their seasonal employees. SCHEDULES NEED TO BE ONLINE!!!! I found it ridiculous that when I wasn't scheduled for a week, id have to drive to Costco only to see that I wasn't scheduled anyways! FIX THIS!!!!


  11. Current Employee - Cashier Assistant (Front End Assistant) in Nanuet, NY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier Assistant (Front End Assistant) in Nanuet, NY
    Former Employee - Cashier Assistant (Front End Assistant) in Nanuet, NY

    I worked at Costco Wholesale

    Pros

    Truly a great company to work for if you have strong work ethics, are willing to start work the minute you clock in, be welcoming and friendly to the customers and work hard and get the job done. Everyone I worked with had the same work ethic and enjoyed the job and being part of the Costco 'family', my co-workers and managers were a great group of people. Great benefits, great management too. Only left because I was getting divorced and had to move away.

    Cons

    Honestly? Non that I can think of.



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