Costco Wholesale Reviews

Updated April 20, 2015
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3.9
1,659 Reviews
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
762 Ratings

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)

Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (162)

    Real Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA

    I have been working at Costco Wholesale part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.

  2. Helpful (64)

    Response from Long Term Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA

    I have been working at Costco Wholesale full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.

  3. Helpful (3)

    Great company, Excellent Benefits, Very little Cons

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in Woodland, CA
    Current Employee - Cashier Assistant (Front End Assistant) in Woodland, CA

    I have been working at Costco Wholesale full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits, pay, treatment.

    Cons

    Difficult to move up, Managers have no people skills, Sometimes things are not thought through

    Advice to Management

    Be more personable. Get to know your employees. The more you know, the better they can provide for you.

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  5. Front End Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale part-time

    Pros

    The best place to work during college. I was able to be selective of the days that I wanted to work (weekend only) during school.

    Cons

    I cannot think of many cons for costco, they treat their employees incredibly well with great benefits.

    Advice to Management

    Allow employees to take on extra responsibility other than moving into the supervisor role.

  6. Warehous Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Promotes from within and room for advancement

    Cons

    Not necessarily family friendly for full time employees

  7. Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale full-time

    Pros

    Great pay,benefits,bonuses and co workers

    Cons

    Don't get hurt and file for workers compensation. The companies WC insurance company is quick to dismiss you and the severity of your injury.

    Advice to Management

    Probably wouldn't follow protocol and report injuries.

  8. Helpful (1)

    Well compensated but worked very hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant in San Diego, CA
    Former Employee - Front End Assistant in San Diego, CA

    I worked at Costco Wholesale part-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of hours available, well compensated.

    Cons

    High expectations, one 15 min break every 4 hours, always moving, very rigorous.

  9. Good place to work through college

    Former Employee - Outside Marketer
    Former Employee - Outside Marketer

    I worked at Costco Wholesale part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Holidays off, good pay, cool co-workers, excellent 401k, face paced environment. If you're lucky enough to actually get hired, don't quit on the first day. Can't count how many people Costco puts time and money into hiring and they don't come back after the first day. Give it a chance and don't be a quitter.

    Cons

    Hard to move up unless upper management is your buddy.

    Advice to Management

    Calm down the favoritism when promoting employees. Focus instead on work ethic, knowledge, experience and employee capability.

  10. Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale full-time

    Pros

    Great People, Learn the value of hard work. Great pay.

    Cons

    Hard to move around as no one likes to leave and company has little turnover.

  11. Major Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and work-life balance. Family atmosphere and a living wage, rare in retail

    Cons

    Stale atmosphere and employees who get "stuck" have a negative impact on culture

    Advice to Management

    Make sure there is adequate upward mobility for retail employees.

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