Costco Wholesale

www.costco.com
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Costco Wholesale Reviews

Updated March 5, 2015
Updated March 5, 2015
1,567 Reviews
3.9
1,567 Reviews
Rating Trends

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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
730 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 124 people found this helpful  

    Real Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA

    I have been working at Costco Wholesale part-time (more than a year)

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to ManagementAdvice

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 49 people found this helpful  

    Response from Long Term Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to ManagementAdvice

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Working for Costco was a wonderful experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Albany, OR
    Former Employee - Sales Representative in Albany, OR

    I worked at Costco Wholesale

    Pros

    The employees are intelligent and hardworking; the employees enjoy working at Costco; there is opportunity to to advance with respect to pay and job description; the supervisors treat the workers with respect; the products that Costco offers it's customers are high quality, and the pricing is enjoyed by the customers.

    Cons

    I'm not aware of any cons. However, this is a physically demanding job, and I was told that some emplyees left their positions due to the physical demands.

    Advice to ManagementAdvice

    Give your employees some feedback, regarding their performance. My position was seasonal/temporary. Though I don't need a "pat on the back," I think it would be helpful to give all of your employees some feedback, whether it be positive and/or constructive criticism. Moral is already very high at Costco, but I think that providing feedback could be very useful. Thank you.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Costco Wholesale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in West Des Moines, IA
    Current Employee - Cashier Assistant (Front End Assistant) in West Des Moines, IA

    I have been working at Costco Wholesale part-time (less than a year)

    Pros

    Great Pay, Great atmosphere, fast paced, Flexibility is alright, Great Incentives

    Cons

    hours are ok which makes it harder to advance or at least get paid more.

    Advice to ManagementAdvice

    Keep doing what they are doing but I would give more hours, flexibility could be a bit better but it works out alright.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician
    Current Employee - Licensed Optician

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    Great company who really takes care of their employees, you are paid well and have great benefits, but I do miss Sinegal and his people philosophy... I think we lost that.

    Cons

    Management are not allowed to fraternize but then that causes a lack of communication and closeness. I think that a company needs that so that you can have true mentorships.

    Advice to ManagementAdvice

    It would be great if you showed more interest in your employees.

    Recommends
    Positive Outlook
  7.  

    Bang AND a good Buck!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager in Austin, TX
    Former Employee - Merchandise Manager in Austin, TX

    I worked at Costco Wholesale full-time (more than a year)

    Pros

    Employees feel valued, promotional opportunities are available because the org looks to existing staff first before they hire from outside the company , OTJ training, benefits, mgmt listens to their employees

    Cons

    Limited store locations, too few job openings..... Employees rarely leave once their hired, add greater variety to the types of benefit offerings

    Advice to ManagementAdvice

    Add educational opportunities for employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Assistant in Phoenix, AZ
    Former Employee - Food Service Assistant in Phoenix, AZ

    I worked at Costco Wholesale

    Pros

    Good pay for required work

    Cons

    Inefficient management..no interdepartmental communication. Usually work passed scheduled hours

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Worked as a cart gathering specialist.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale

    Pros

    Good people. Pay is good, but there is a maximum amount an associate can make.

    Cons

    A little fanatical about working, but then again that's retail.

  10.  

    It has been fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in West Covina, CA
    Current Employee - Sales Assistant in West Covina, CA

    I have been working at Costco Wholesale part-time (less than a year)

    Pros

    It has pretty good pay.

    Cons

    It gets busy at times.

    Advice to ManagementAdvice

    More training

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Privileged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative in Hazlet, NJ
    Current Employee - Member Service Representative in Hazlet, NJ

    I have been working at Costco Wholesale part-time (more than 3 years)

    Pros

    The pay is the best you can get working retail, and the employees are very friendly. People are proud to work here and it makes the experience enjoyable.

    Cons

    Being on your feet all day can take a toll on your body.

    Advice to ManagementAdvice

    Screen the managers a little better. Some are much more efficient than others.

    Recommends
    Positive Outlook

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