Costco Wholesale Reviews

Updated July 30, 2015
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3.9
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
841 Ratings

Pros
  • Great pay and benefits sick pay vacation even for part timers (in 135 reviews)

  • Great benefits & room for advancement (in 195 reviews)

Cons
  • Getting full time is extremely difficult (in 68 reviews)

  • Not flexible always extending part time workers (in 56 reviews)

More Pros and Cons

1,904 Employee Reviews

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  1. Helpful (284)

    Real Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA

    I have been working at Costco Wholesale part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.


  2. Helpful (104)

    Response from Long Term Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.


  3. Helpful (17)

    Costco

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Selma, TX
    Current Employee - Anonymous Employee in Selma, TX

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Recommends

    Pros

    Pay, Benefits, Holidays, decent schedule

    Cons

    it's retail - keep all emotions and feelings to yourself.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. RTV Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boonton, NJ
    Former Employee - Anonymous Employee in Boonton, NJ

    I worked at Costco Wholesale full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work-life balance. Great benefits and pay. M-F. Good people overall; some better than others with work ethic. Jim SInegal was an exceptional CEO and took care of his people.

    Cons

    Managers are not completely skilled. They promote from within and not always are those people management material. Crazy hours coming in like 12:00 a.m., 4:00 a.m. Heavy lifting is not cut out for all people and can affect you after time. As years with company progressed for me, the quality of people they hired seemed to lack. Wholesale environment, so weekends are required and different positions will have different schedules and split 2 days off.

    Advice to Management

    Managers should be required to go through a better training program. They should have a team dedicated to teaching managers their jobs, rotating and traveling the country like their auditors. Or consider hiring better talent from outside of the company.


  6. Over all great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier Assistant in Los Angeles, CA
    Former Employee - Cashier Assistant in Los Angeles, CA

    I worked at Costco Wholesale

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good pay Great benefits Flexible schedule Always busy Lots of room to grow Great learning experience

    Cons

    Some of the members can be rude. They feel entitled to treat employees like garbage because they pay a fee to shop there.


  7. Front End Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Costco Wholesale part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company, Great Benefits, Great People.

    Cons

    No Cons what to speak of.


  8. Solid Compant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Assistant in Buford, GA
    Former Employee - Front End Assistant in Buford, GA

    I worked at Costco Wholesale

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worked there for a summer, and it was a great environment. Good people.

    Cons

    Retail. Like any other thing.

    Advice to Management

    Keep it up.


  9. food service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Costco Wholesale part-time (More than 3 years)

    Pros

    Great for students great for people who like fast paced environments compensation equal to the work that you do

    Cons

    very stressful at times takes a while to move up if your connections are limited


  10. Excellent Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Marvelous Benefits, 401 k , stock and Retirement

    Cons

    I Have no cons at all!

    Advice to Management

    Excellent Member Service is Priority #1! Do your what's expexcted of you, Don't take any of it personal and BE ON TIME!! I worked for this corporation for 6 yrs. And not one bad thing to say about it! They take care of their employees! If i could i would go back!! I love This job!!! There is also opportunity for advancement here. Great company to retire with!!


  11. A decent place to be if you don't have formal education

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Decent wage Great benefits Bi-yearly bonuses after you reach a certain amount of hours worked Max salary for any employee is roughly $40-45k

    Cons

    It's just a little too tedious and monotonous for me.

    Advice to Management

    Make it easier to get time off. There are hundreds of employees, find a way to accommodate the few that might want a day off at the same time.



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