Costco Wholesale Reviews

Updated September 22, 2014
Updated September 22, 2014
1,242 Reviews
3.9
1,242 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
540 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 106 reviews)

  • There are great benefits available for part-time and full-time employees (in 168 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 57 reviews)

  • Takes a few seasonal periods to get hired permanently and then it is only part time (in 46 reviews)

More Highlights

Employee Reviews

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  1.  

    Discrimination against older workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale full-time for more than 8 years

    Pros

    The pay is what keeps employees for the long term. Good health benefits. Paid time off for holidays.

    Cons

    Management who have no clue how to manage employees
    Discrimination against older employees
    Unfair practices on promotions ( its who you know, not what you know)
    If you speak up for yourself or your rights, they will look for a reason to get rid of you
    inconsistent discipline, what one employee would be terminated for, another doesn't receive any adverse action

    Advice to ManagementAdvice

    Teach your managers the LAW! Your employment practices are what will ruin this company. You are getting too big for your britches Costco. The same employees who helped you build this company are the same ones who will destroy it. Long term employees do whatever they want, regardless if it is illegal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Not what I expected at all...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant)  in  Austin, TX
    Former Employee - Cashier Assistant (Front End Assistant) in Austin, TX

    I worked at Costco Wholesale part-time for less than a year

    Pros

    +Great benefits, and perks for being apart of their company

    Cons

    -Weird hours, and even people that have been there 5 years+ still close till about 11pm
    -They have you doing everything, and nothing is ever consistent on what your doing
    -Employees didn't know how to confront new hires. Instead they just told me what I was doing wrong instead of politely explaining how to do it. It was mostly the employees that have been there for 10+ years
    -Most management was really great but some supervisors needed to improve on how they communicate with employees. They micromanaged all the time, maybe if they acted a little more professional themselves they wouldn't have employees that didn't do their job. LEAD BY EXAMPLE.

    Advice to ManagementAdvice

    -Make sure training is more detail and the people training aren't employees that were hired 1 month ago. Also I would reevaluate how your store is run. I know your all about numbers and growth but there is a reason people leave companies that everyone says are "GREAT COMPANIES."
    -Try to restructure your training on the floor, and how each department is run.
    -Pay more... $11.50 is great starting out but if you have to stay working there to get paid more because pay is by seniority its not worth it. Especially when living in a city that the average rent is $900 dollars a month.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Costco Wholesale part-time for more than a year

    Pros

    The opportunities for raises, cheap insurance.

    Cons

    If you are part time, the amount of hours you get can vary a lot from week to week. It can be difficult to get full time.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Not the best company to work for in the Seattle Area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead  in  Issaquah, WA
    Current Employee - Lead in Issaquah, WA

    I have been working at Costco Wholesale full-time for more than a year

    Pros

    Laid back environment to work and has a good time off schedule when you are on maternity

    Cons

    Costco doesnt hire people with good talents- they shun away from good resources as they crib to pay higher salary. Just heard from my colleague that they are averse to sponsoring foreign talents as they would have to sponsor them. As a result the company is flooded with a lot of old timers and it is very hard to get the job done.

    Advice to ManagementAdvice

    Hire good talents and make the company competitive

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great pay and benefits for the retail industry but must be prepared to eat it from unhappy managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Costco Wholesale part-time for more than a year

    Pros

    If you are a strong person willing to eat it from management and don't have other career options, this is a great job. Also, if you are in a non-union location and you are lucky enough to find a manager to buddy-buddy up with, you will go far fast. Benefits are great, pay, for the industry it is in (retail), is great (Thank you Teamsters). If you work in Photo, Pharmacy or Hearing Aid, you're safe from the hawk-eye, micromanagers and you will be pretty happy; if you're on the floor, life won't be a lot of fun for you. They say that they can't fire you unless you don't show up ever or you steal. Raises based on hours worked. Time and a half pay on Sundays. Major holidays off paid.

    Cons

    These managers are never happy, it is never enough for them... you would think the 60k +bonus (just to start; at the lowest management position almost every single manager makes much, much more than that, GMs make 160k +), you would just think making all that money would help you not be jerk. Not true. These guys [and one or two gals] take the cake for bad management. The very most they will ever work is 55 hrs. a week (which happens never) and they get a TON of paid vacation time. In the non-union shops it's everyone for themselves, there is no sense of worker solidarity so management continues to mistreat employees as far as they can get away with it. They're never happy. They're always about micromanaging and pressuring you to go home early to save on payroll because they are salary and their bonus' depend on it. When you mention the rules to management about minimum hours you are guaranteed they get real angry, real quick and you can kiss opportunities goodbye. In fact, they claim to have an "Open Door policy" which is a joke. You are screwed if you bring any kind of complaint against management to a higher-up, kiss your opportunities to advance goodbye. Management is condescending, they think they are superior humans who deserve to be where they are because of their hard work or smarts or whatever lies they tell themselves. The truth is one gets into management at Costco Wholesale through the buddy system. Break out the kneepads if you want to move up. Let's see, they're also terrible about scheduling, calling in sick, pretty much everything so it creates an 'I don't really care'' attitude among employees who will get away with the most that they can get away with. Hourlys all know the rules and how far they bend and will stretch them. Management deserves it. They got what they gave. I heard a floor manager talking about how the Union shops were bad because he can't get away with riding workers and racist/sexist comments. "They say that they can't fire you unless you don't show up ever or you steal." It's for the most part, true, but every day they try to get you to fire yourself. Management especially rides the ones that have been there longer because you get pay raises by the hours you work and it cuts into their labor costs. After you've worked there about a year, they want to fire you more and more every year to keep the door revolving.

    Advice to ManagementAdvice

    Relax, you make a ton of money.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Sales Associate
    Current Employee - Major Sales Associate

    I have been working at Costco Wholesale part-time for less than a year

    Pros

    Work its very hard
    25hr minimum
    Pay
    Co-workers

    Cons

    Communication
    Lack of qualified managers
    Promotion

    Advice to ManagementAdvice

    Train new mangers better

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company, disjointed floor managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cart Pusher  in  Bakersfield, CA
    Former Employee - Cart Pusher in Bakersfield, CA

    I worked at Costco Wholesale part-time for more than a year

    Pros

    Great benefits, Great salary, both at part time hours.

    Cons

    Managers nit-pick, contradict each other. No one seems on the same page.

    Advice to ManagementAdvice

    I would say, allow your employees more freedom to figure out things for themselves, don't micromanage. Also, if you are going to, get on the same page with each other at least.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Great company while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale

    Pros

    they are flexible with your school schedule and are very helpful in finding time to make it work. Great benefits and a decent wage to survive on.

    Cons

    the management can be tough at times and are difficult to work with. they want you to work extra hours but don't really help you with time off. They require a few months notice on time off which is pretty tough with urgent issues.

    Advice to ManagementAdvice

    I would listen to your employees and thank them once in a while. They will appreciate it.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst  in  Issaquah, WA
    Former Employee - IT Analyst in Issaquah, WA

    I worked at Costco Wholesale full-time for more than 10 years

    Pros

    Friendly, professional and relaxed enviroment. Great benfits and good pay.

    Cons

    Many would feel taht living in Washington would be a con. It's not that bad if you enjoy the outdoors and a family lifestyle

    Advice to ManagementAdvice

    NONE

    Recommends
    No opinion of CEO
  11. 1 person found this helpful  

    Great company - but it takes a long time to advance (because nobody leaves!)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Representative  in  Issaquah, WA
    Former Employee - Marketing Representative in Issaquah, WA

    I worked at Costco Wholesale full-time for more than 10 years

    Pros

    Good work/life balance, decent salary, good benefits, flexible.

    Cons

    Lack of advancement opportunities, lack of training, benefits are touted as being great - but they are great for a RETAILER, which is what, bottom line, Costco is. Time off policies at corporate are silly around the holidays - in my opinion "black-outs" should be reserved for those departments working directly with the warehouses during the busy holiday season. No part-time opportunities available at the corporate office.

    Advice to ManagementAdvice

    More training, cross-training and opportunity for growth, as well as part-time opportunities at the corporate level are needed!

    Recommends
    Positive Outlook
    Approves of CEO

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