Costco Wholesale

www.costco.com

Costco Wholesale Reviews

Updated January 27, 2015
Updated January 27, 2015
1,474 Reviews
3.9
1,474 Reviews
Rating Trends

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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
676 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great pay and benefits but managers can be a bit disrespectful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Costco Meat Wrapper in Fullerton, CA
    Current Employee - Costco Meat Wrapper in Fullerton, CA

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    I love the benefits, bonuses and they top you out at 20$ hour no matter what position you work

    Cons

    Managers can be a pain in the butt to work for. No motivation.

    Advice to ManagementAdvice

    Listen to the employees and respect them.

    Recommends
    Positive Outlook
  2.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative
    Current Employee - Call Center Representative

    I have been working at Costco Wholesale

    Pros

    Management is always around and involved to ensure quality service and be available to all employees. The training was very informative and supervisors are readily available if you have questions or need help.

    Cons

    None at this moment in time.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 6 people found this helpful  

    Great Retail Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Sales Associate in Frisco, TX
    Former Employee - Major Sales Associate in Frisco, TX

    I worked at Costco Wholesale full-time (more than a year)

    Pros

    Fantastic benefits for a retail company.
    Generous vacation time that begins accumulating a year after employment.
    24 hours per week are guaranteed for part-time employees.
    Time-and-a-half pay on Sundays.
    Starting hourly wage is $11.50 and raises are hourly based.
    Management has an Open Door Policy.

    Cons

    Twice a year inventories on Saturday nights require a 2pm-11pm babysitter.
    Must work 5 days a week which means part time employees are often given 4 hour shifts that make long commutes expensive.
    Employee program (pay $4 every paycheck for special treats and paid Christmas party ticket) lacks incentive to remain in program. Christmas party ticket was ~$80 and the other $24 went towards a candy apple on Halloween.

    Advice to ManagementAdvice

    Make sure all employees are always aware of the open door policy to make sure they feel comfortable to speak about any work related issues.
    Ensure proper training for all "morning merch's" to ensure all departments are always "show time ready."
    Don't leave cart assistant positions to only guys, and ensure cart assistants always have easy access to cold water to stay hydrated.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 7 people found this helpful  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Independence, MO
    Current Employee - Pharmacist in Independence, MO

    I have been working at Costco Wholesale full-time (more than 5 years)

    Pros

    Excellent pay and benefits. Busy but fair working conditions. Most managers have worked their way up in the company so they are good mentors and train you well. You are encouraged to take all vacations/holidays since the pace is busy. They understand you need to be refreshed in order to do a good job.

    Cons

    A lot is expected and work is fast paced, but compensation is excellent and most of the supervisors work just as hard as you do.

    Advice to ManagementAdvice

    Continue to encourage employees to grow in the job as the culture currently does. There seems to be a lot of satisfaction among employees who realize that they can progress in the company when they work hard and grow in skills.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Goods and bads

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    Garentee of 25 hrs a week near impossible to be fired after 90 day probational period

    Cons

    Bias working environment managers pick favorites.

    Advice to ManagementAdvice

    Don't group people together

  7. 1 person found this helpful  

    Management is falling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bountiful, UT
    Former Employee - Anonymous Employee in Bountiful, UT

    I worked at Costco Wholesale full-time (more than 5 years)

    Pros

    Excellent pay and good benefits. Time-off is usually pretty easy to work with.

    Cons

    Management is terrible and treats employees horribly. Refuse to work around school even though they say in the handbook they will.

    Advice to ManagementAdvice

    I understand managing that many employees can be hard, but if you start treating them with the respect it might make it a little easier. Don't demand the respect. Being nice usually gets that for you.

    Doesn't Recommend
  8.  

    Costco review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier in Inglewood, CA
    Former Employee - Front End Cashier in Inglewood, CA

    I worked at Costco Wholesale part-time (more than 8 years)

    Pros

    Union coverage, Great benefits, good pay

    Cons

    Late hours, too many hours until first bonus, too many politics

    Advice to ManagementAdvice

    Show more support for your employees

    Recommends
    Positive Outlook
  9. 5 people found this helpful  

    You will have a hard time finding a company with better compensation for entry level work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Phoenix, AZ
    Current Employee - Certified Pharmacy Technician in Phoenix, AZ

    I have been working at Costco Wholesale part-time (more than 10 years)

    Pros

    Compensation, benefits, PTO. The benefits of Costco are hard to beat, our insurance plans are cheaper and better than anyone else I have talked to including government employees.

    Cons

    Promotion is heavily based off of seniority, and given the company takes care of its employees very well you are always competing with 20+ year employees for vacation requests, scheduling, and job postings.

    Advice to ManagementAdvice

    Let those who are most capable be given a chance to shine rather than shuffling long term employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Seasonal Front End Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant) [Seasonal] in Seattle, WA
    Former Employee - Cashier Assistant (Front End Assistant) [Seasonal] in Seattle, WA

    I worked at Costco Wholesale part-time (less than a year)

    Pros

    I liked working here because my co-workers would help whenever I asked for help and visa-via. Since I was employed during the holidays, there were a lot of opportunities to pick up hours. I got my exercise in everyday by pushing carts and running around the warehouse by doing hot and cold go-backs.

    Cons

    I was told to smile more when I thought I was already smiling. Plus, they want you to stay/look busy and not stand around if there was a problem at check-out or a member was writing a check by organizing boxes underneath register even if they're already organized. It seemed like a waste of energy. Also, I wish I had more opportunity to stock heavier items after close such as beer, juice, etc. Management shouldn't take an employee's physical side and turn them down to do stocking instead of assigning them to clean underneath registers and break room.

    No opinion of CEO
  11.  

    Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale

    Pros

    Good pay and vacation time

    Cons

    Stupid ppl and weekend work and management sucks

    Doesn't Recommend
    Neutral Outlook

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