Cotton On

www.cottonon.com.au
Employer Engaged

Cotton On Reviews

Updated February 23, 2015
Updated February 23, 2015
155 Reviews
2.3
155 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Ashley James Hardwick
40 Ratings

Review Highlights

Pros
  • 50% discount, great music, had the opportunity to work with a great in-store staff (in 35 reviews)

  • Great discount and meeting fun new people (in 16 reviews)


Cons
  • They would make us do floorsets during the weekends when customer service was important (in 14 reviews)

  • There are under 9 stores in my district and half don't have store managers (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun and easy-going!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Cotton On full-time (more than a year)

    Pros

    Discount on clothes and easy attainable tasks, which became routine.

    Cons

    Do not provide paid-time-off for maternity leave and it's difficult to take time off if you're sick.

    Advice to ManagementAdvice

    There's a lot of favoritism that goes on with this company, but sadly, I think that's part of retail. If you're the type that likes to move up in the company by kissing the floor your DM walks on, then you'll easily take their place once they move on to bigger things. My talent wasn't recognized by the DM because she hardly saw me when she was in town and when she was, she focused more on the store manager than working to help promote and improve the assistant managers.

    Overall, I still loved the clothing and really cheap deals! Can't go wrong with a 50% off discount too. I enjoyed my time there and missed the staff I worked with.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    worst job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tucson, AZ
    Former Employee - Sales Associate in Tucson, AZ

    I worked at Cotton On part-time (less than a year)

    Pros

    There was a good discount at 50% off. And it wasn't a hard job.

    Cons

    There is a lot of favoritism through out the store and company. There's a lot of put things on and off hangers for no reason and a lot of last minute floor changes without the clothes they tell you to have on the floor. The atmosphere is very negative and there are not enough hours to actually survive.

    Advice to ManagementAdvice

    Give the stores the tools they need to succeed. And be aware of poor SM's and be aware of how poorly they treat their staff.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Fun environment, fast paced, exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Cotton On full-time (more than 3 years)

    Pros

    Engaging company, friendly staff, great company values.

    Cons

    Lots of changes, mishaps, poor preparation and operational challenges.

    Advice to ManagementAdvice

    Give more recognition to store teams.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Pure misery, absolutely horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Tampa, FL
    Former Employee - Key Holder in Tampa, FL

    I worked at Cotton On

    Pros

    50% discount flexible hours.

    Cons

    Everything sucks. Managment is bad, it turnover is frequent and so is the employee turnover. I worked there 11 months before I was fired. I was a key holder working part time 35-55 hours mostly alone with double shifts between westshore and Brandon. I was constantly bombarded with taskes and critical reviews. I worked my butt off and never once was I appreciated. They are by far the most demanding entry level job I have ever be part of. They promote team work and family based environment, what they really do is act like abusive parents and smack you around mentally until you feel like a miserable excuse for a human being. I was accused of being the reason for store loss and stealing...not true...but they were sure I was to blame...biggest waste of time ever. Managment is a JOKE! Don't expect hours you might work 2 days a week and those two days you'll do the work of 3 people.

    Advice to ManagementAdvice

    Stop being slave drivers and do your job...every manager sucks there except a woman named Adrian in Lakeland...she's amazing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    The opportunity is there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cotton On

    Pros

    The company is improving and the dedication is amazing.

    Cons

    Some people are stuck in thier old CottonOn ways but even with that said they are still trying to grow with the company.

    Advice to ManagementAdvice

    All General Managers should be Salary !

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Cotton On full-time (more than 3 years)

    Pros

    Fun work environment, great discount, freedom to dress and be who you are, tattoo and piercings are welcome

    Cons

    Over worked, unorganized, low payroll hours, you work on one part coverage for several hours, floorset to be completed during business hours, No support from district manager this company still has a lot of growing to do

    Advice to ManagementAdvice

    Definitely start caring about the needs of your employees, more payroll hours and stop doing things at the last minute:floor changes, markdowns and shipment and lastly dont forget to show some appreciate to your employees and work on their growth

    Doesn't Recommend
    No opinion of CEO
  8.  

    Great fist job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Keyholder/Sales Associate in Westminster, CA
    Current Employee - Keyholder/Sales Associate in Westminster, CA

    I have been working at Cotton On part-time (more than a year)

    Pros

    Large corporate company with a small business feel, great communication throughout nearby stores and very team oriented values.

    Cons

    Coverage when unable to work
    Difficulty laying off bad employees
    Horrible hours
    Slow foot traffic

    Advice to ManagementAdvice

    Increase coverage by increasing hours or staff

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    A joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Pembroke Pines, FL
    Former Employee - Key Holder in Pembroke Pines, FL

    I worked at Cotton On full-time (more than 3 years)

    Pros

    great discounts of clothes
    if you are friends with corporate you are good.

    Cons

    Horrible Hours.
    Worse managers
    No communication with Corporate
    Not worth the Pay
    Late nights and early mornings for VM
    Managers get away with anything if they know how to sweet talk.

    Advice to ManagementAdvice

    Appreciate your employees especially when they have been there longer than most of the higher management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Quick file for unemployment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Milpitas, CA
    Current Employee - Store Manager in Milpitas, CA

    I have been working at Cotton On full-time (more than a year)

    Pros

    Flex sch,time off,discounts promotions, lealdershot

    Cons

    Lack trainning,short staff,technology upgrade,better district team,no hours

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Horrible place to work at due to management not being professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Ysidro, CA
    Former Employee - Sales Associate in San Ysidro, CA

    I worked at Cotton On full-time (more than a year)

    Pros

    The discount is great, clothes are cool.

    Cons

    Management at Las Americas mall is awful.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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