Cotton On Reviews

I worked at Cotton On part-time for less than a year

Pros – - Discounts on the products
- Fun environment to work in

Cons – - It's retail
- You can get called in at random times
- You have to deal with irate customers at times

Advice to Senior Management – Don't have any advice. In the time that I was there, I thought management did an adequate job.

Yes, I would recommend this company to a friend

I worked at Cotton On part-time for less than a year

Pros – Liked everyone I worked with.
Good employee discounts.

Cons – Not enough hours are given so one person is often left alone in the entire store and you'll often get calls on your days off to come in and help that one person alone.

No, I would not recommend this company to a friend

I have been working at Cotton On full-time for less than a year

Pros – There are very few pro's at Cotton On, however, there is a generous 50% discount and great PTO scheduling for the store managers. That's about it.

Cons – This company employs managers to run their stores but then set them up for failure with the extreme lack of resources available to the employees, the lack of payroll hours and the overly abundant tasking required. Most stores are a mess and out of control. I'm glad to have left and I will never look back. Most reviews on here are right on point and I wish I had researched a bit before coming on board. I don't know where to begin. It's just absolutely disgusting and horrible. It makes me sick.

Advice to Senior Management – Start with the basics, everything is disgusting and horrible. It turns my stomach. There is absolutely no support for anyone in store. I don't see this company "dominating" much other than a big and inevitable failure if they don't get their act together.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Cotton On full-time for more than a year

Pros – Not bad music....? Get to wear cute/casual clothing.

Cons – Don't get to interview or hire own team. Recruitment based out of California does hiring...even though they have never worked in a Cotton On store. Awful pay. Ridiculous base payroll. Run a store on 100 hours is unbelievable. Do floor sets only during trade hours and usually just one person is doing it. Policies and procedures from store to store are not consistent. Very little training for ALL employees. Low price points mean low KPI's but upper management doesn't seem to understand that. Working one person coverage is the reason shrink levels are so high. Also, working one person coverage is VERY dangerous. All it takes is one person to pass out or have a seizure. No one will know or find them until the NEXT DAY! Contradicting opinions/views between district managers and regional managers. Too much tasking for little pay and one person coverage. Empty promises. Too many times ALL employees are promised a promotion/pay raise and not given one at all....OR they promote someone less deserving instead.

Advice to Senior Management – Take the time to train all employees. Keep the expectations the same throughout the entire company. STOP PROMISING PROMOTIONS if you know they won't happen. Just be upfront with employees instead of beat around the bush. Pay employees what they are worth. Let store managers hire employees themselves. I'm sure they know what's right for their store.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Cotton On full-time

Pros – If you really do not enjoy servicing customers and would rather be a merchandiser, your values would be directly inline with the company's. Since they are such an inexperienced and struggling company, this can be a good opportunity for an Assistant Manager to be hired as a Store Manager and a Store Manager to be hired as a District Manager. Their only successful employees are those that do not have previous experience in these roles and especially those that do not have experience working with first class organizations. Since payroll is so tight you will learn to be great at time management. The best thing about them is the CO Foundation that mainly supports Uganda, but don't let this philanthropy fool you into thinking that they have morals in their business.

Cons – If you have experience working as a SM or DM with another company, then you will be miserable working here. They are 10 years behind America (in intellect and operations, not fashion). They are constantly struggling but think that they know it all, and they will not listen to people with experience. They take constructive criticism as complaining and this is the absolute cancer of this organization. They had a chance to compete with H&M but now they look worse than Wet Seal.

Advice to Senior Management – Hire an American to be in charge of all US operations and give them free reign. They will teach you how to get more out of people without micromanaging. I hope you grow a hunger for learning so you can be competitive in America, and can break down your walls of Aussie pride that prevent real growth.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Cotton On full-time for more than a year

Pros – Notting good working for this company

Cons – Everything is a complete disaster from benefits to company values.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Cotton On full-time for less than a year

Pros – Started as a keyholder with no previous management experience. Got a $2 raise after 3 months and was promoted to assistant manager in 5 months. The 50% off discount for all employees is great. District/ regional management is very easy to communicate with and always friendly. Fun work environment with no dress code. If you do a good job they let you know you are appreciated. Stores are opening quickly and they like to promote from within!

Cons – Working in a small volume store, they don't allow us the hours for sales associates...maybe a closing shift on a saturday and that's all. It can be frustrating working on shipment, go backs, cleaning store, loss prevention, and great customer service while you are working alone most of the time. Pos system very difficult to learn needs to be updated. Must offer a million things to customers at the register. Company is still developing at least in the US so issues aren't fixed as soon as you'd hope. High turnover rate in my district because concerns not listened to

I worked at Cotton On full-time for less than a year

Pros – Get to wear what ever you want....Get to listen to the music you want to hear with an ipod.

Cons – Schedule switched every other day, Store Manager left super early, and (He/She) would get mad if you worked any overtime, yet (He/She) would work 46+ hours. At times you get to go on lunch 2 hours after clocking in, and at other times after your 6th hour.

Advice to Senior Management – Don't be two faced....

No, I would not recommend this company to a friend

I worked at Cotton On

Pros – you get to wear what you want. good music always played

Cons – not enough hours if you are new to working. hard to jump right in . lots of pressure to sell if not a good at sales you get less hours. working cash registers you must make sales .

Advice to Senior Management – try not to pressure the sales team. they are a new company so the pressure is on

No, I would not recommend this company to a friend

I have been working at Cotton On

Pros – work around schedule, get above minimum wage

Cons – different hour shifts change weekly

Advice to Senior Management – be more organized when hiring people. maintain schedule viewing availability of worker, explain the clothing promotions more description and be organized with mark downs

Yes, I would recommend this company to a friend