Cotton On Reviews

Updated June 30, 2015
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2.4
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Cotton On CEO Peter Johnson
Peter Johnson
0 Ratings

Pros
  • 50% discount at all cotton on brands (in 35 reviews)

  • Great discount and meeting fun new people (in 16 reviews)

Cons
  • They would make us do floorsets during the weekends when customer service was important (in 14 reviews)

  • There are under 9 stores in my district and half don't have store managers (in 11 reviews)

More Pros and Cons

176 Employee Reviews

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  1. I really enjoy managing but the company itself (in the US at least) has some major issues to work through.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Minneapolis, MN
    Current Employee - Store Manager in Minneapolis, MN

    I have been working at Cotton On full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    50% discount, easy to move up if you stick it out.

    Cons

    Workload can seem pointless, not enough hours for expectations, constant floor sets, bad communication between HQ and stores, bad training.

    Advice to Management

    Stop hiring and promoting out of convenience. Find people who really have potential instead of bodies to fill a role. GIVE MORE HOURS otherwise pay more.


  2. Loved it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Houston, TX
    Former Employee - Assistant Store Manager in Houston, TX

    I worked at Cotton On full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I personally loved working at Cotton On. The pay was more than average, especially as an Assistant Manager in retail. I had a work-life balance. Always got to see new merchandise before it hit the sales floor. The only reason why I left was because I moved and wasn't a position open.

    Cons

    Minimum wage for sales associates.
    Hours allotted to each store.
    Promote more from within.
    Due diligence when you hire outside of the company, especially management.

    Advice to Management

    Open more stores! Keep paying your Store Management more than the average retailer and pay your sales associates a more competitive wage so that we can retain the talent that we do have.


  3. Horrible salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX

    I have been working at Cotton On part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work with great people, great customer interactions, discounted clothing

    Cons

    Horrible salary! $7.75 an hour. The poor salary outweighs all pros. Only recommend this job to meet new people, discounted clothes, or for a couple extra coins in your pocket.

    Advice to Management

    Pay more! Your store can only flourish when you have quality employees. Poor wages attract poor employees who don't care about the company image or the stores themselves.


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  5. Horrible

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cotton On

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Coworkers, 50 percent off discount on their items

    Cons

    Very few hours.
    Rude managers.
    Couldnt even tell me my schedule over the phone after I hadnt worked in over a week.


  6. Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cotton On full-time

    Pros

    Company culture is great..it is a work hard play hard type of environment. The employees at head office are fun and it is like a family.

    Cons

    It is not a very structured company and like any other retailer it is ever changing. Employee retention is low at the retail store level due to the amount of hours alotted in the store.

    Advice to Management

    Provide more hours to each store.


  7. key holder/part time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cotton On part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great discount, cool people, and pretty laid back environment to work under.

    Cons

    single coverage almost all the time. District Managers are unrealistic with their expectations. You do everything by the book and they still find something with what you're doing. Hard to get a raise.

    Advice to Management

    Listen to your people at the stores. They know how their stores work and the customers that go there.


  8. Cotton On

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cotton On

    Pros

    Good amount of hours
    Flexibility for college student
    Good discount

    Cons

    Too much paperwork for closing
    Upper management is a mess


  9. It's fun to work at cotton on

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cotton On

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay rate is $9/hour it's fun to work with the people there and is extremely easy and good chances on moving higher.

    Cons

    Nothing is wrong with them. They are a great company

    Advice to Management

    They are well organized and it's fun to work there


  10. Good temporary job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cotton On

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good employee discounts, not very strict on the dress code, paid better than some competitors and was a pretty upbeat atmosphere.

    Cons

    Tried to hard for a "cool" vibe with too loud, too explicit music and had a number of odd policies and rules that the manager chalked up to the companies Australian roots.

    Advice to Management

    Try to de-clutter the store, more is less a lot of the time. Especially with the huge over stocked clearance section that would often just become a messy eye sore regardless of everyone's best efforts.


  11. Highly demanding job with even higher expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Cotton On part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The 50% off employee discount. That's about it. And awesome coworkers if your lucky

    Cons

    Being part time. You get the bare minimum in hours. Corporate expects to much, I can't get much done in a 3 hour shift. Be expected to do 50 things at once.God help you if you get a "surprise visit" and the store is a mess, you will never hear the end of it. If you don't make your budget for the day its clearly all your fault and not the lack of customers. And yes we are those annoying sales ppl who ask if you'd like to add a number of items to your purchase with a email to tie it off. Its honestly too much to ask for with ridiculously high expectations. Even if you do accomplish all this in a 3 hour period, "you can always do more! "

    Advice to Management

    Get off the staffs back. Everyone is doing the best they can. We aren't machines, we are people who should be treated as such.



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