Cotton On Reviews

Pros

you get to wear what you want. good music always played

Cons

not enough hours if you are new to working. hard to jump right in . lots of pressure to sell if not a good at sales you get less hours. working cash registers you must make sales .

Advice to Senior Management

try not to pressure the sales team. they are a new company so the pressure is on

Pros

Their flexibility when it come to school or personal availability is good. He people are all friendly and you meet a lot of interesting people. The key holders and sales associates all become close. Though it gets clichey like any other job.

Cons

When you are unavailable to come in when they call you even though you aren't scheduled causes some tension. You get scolded and your hours consequently get cut. As sort of slap on the wrist. They expect you to be at their beck and call. Also the discount is not enough whenthey expect us to wear all their product all the time. I get 30 percent off and we often offer customers that much on special promotions. I might as wellnot even have a discount. You get in trouble a lot when your sales aren't up to their ridiculously high percentage even when the store is exceeding its budget goal significantly. They breathe down your neck all he time and nothing is ever perfect enough or reaching their standards. Though you get praise there is always a slew of critiques to follow.
Many employees quit after about 3 months because of the harsh treatment. I have been their almost a year and only because it's hard to find another job!!

Advice to Senior Management

Stop putting so much pressure on employees and listen to what they have to say. Stop making a simple sales associate job feel like a commitment. This isn't for many of us a career that we are married to.

Pros

Good pay, there's usually always something to do so time goes quick and the 50% discount is really good, its the best discount i've ever had at any job

Cons

Being forced to tell every single customer about the promotions, offering them about three different things at the register, music is really loud, roster was always changing, an if they called you up to ask you to work, you were in big trouble if you werent able to, which was really annoying being expected to drop everything

Advice to Senior Management

Turn the music down, it doesnt set the mood, lots of mums and older people complain! And customers get annoyed when you follow them around the store, I dont think you should go so overboard with the customer service

Pros

The 30% discount isn't too bad, and you guaranteed work at a number of different stores if you're available. Customers are generally okay, although it's uncomfortable pushing the special offers onto every person who comes in.

Cons

As a younger staff member, I was completely out of my depth - all of the other staff were in 2nd or 3rd year uni, and none of them made me feel welcome. I was never told about my shifts, I just had to call up every week or so and check whether I was working. Occasionally turned up for shifts to find they were canceled. I was never formally trained, just thrown in the deep end and expected to learn. POS software was SO outdated, never worked and made things so much more difficult. Never got more than a 5 hour shift.

Advice to Senior Management

Update your POS software, pay your employees more and TRAIN your casual staff. Make sure all stores have proper contact methods in place.

Pros

work around schedule, get above minimum wage

Cons

different hour shifts change weekly

Advice to Senior Management

be more organized when hiring people. maintain schedule viewing availability of worker, explain the clothing promotions more description and be organized with mark downs

Pros

the fun and exciting environment, and the respect given to the staff from senior management.

Cons

no downsides as such. very enjoyable place to work.

Advice to Senior Management

keep up the good work

Pros

Staff Discount, people I work with

Cons

Lack of management capability, music in stores

Advice to Senior Management

Communicate and treat your employees better