Council On International Educational Exchange

www.ciee.org
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Council On International Educational Exchange Reviews

Updated August 5, 2015
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James P. Pellow
15 Ratings

32 Employee Reviews

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  1. Volunteer tutor

    Former Employee - English Tutor in Roxbury, MA
    Former Employee - English Tutor in Roxbury, MA

    I worked at Council On International Educational Exchange (Less than a year)

    Pros

    Cultural immersion, eye opening experience

    Cons

    Unorganized at times but that is expected while traveling abroad

    Advice to Management

    Keep on being great!


  2. Helpful (6)

    Study abroad in turmoil

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Portland, ME
    Current Employee - Director in Portland, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Council On International Educational Exchange (More than 5 years)

    Pros

    The study abroad department of CIEE was once well respected in the field and seen as a very desirable place to work if you were in international education. This is a plus to have on a resume and good experience. The staff who manage the centers are interesting and very talented. On the occasion that the staff in Portland get to meet the international staff, it is a very cool exhange of cultures.

    Cons

    In the past years there has been pressure to grow the study abroad part of the organization. Ths would not normally be a bad thing except that it has been done with complete disregard for the quality of the programs and the staff who work here. This is all catching up to the organziation as many long time Universities have stopped or slowed down sending students to CIEE and the amazing international staff is starting to leave in large numbers.The turn over referenced in other posts on this site has started within the study abroad group: the COO of study abroad resigned a few weeks ago and was forced to leave on the day. This has left us in the hands of the CEO who everyone knows is the force behind the problems at CIEE. His hunger for "revenue" drives every decision. It is not a place for principled individuals who believe in the mission.

    Advice to Management

    The attitutde among the staff of CIEE is a resigned apathy that there is nothing to be done. So many colleagues are sending out resumes but many need or want to stay in Portland so they are trapped. My advice to management is to look at what the "grow at all costs" mentality is doing to the culture and values of tthe company. Put some reigns on the CEO or he will drive study abroad into the ground.


  3. Helpful (6)

    Good work but pays nothing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Council On International Educational Exchange full-time

    Pros

    Great benefits, some occasional travel if you're lucky, summer/winter Fridays, good location, good parties

    Cons

    Pays next to nothing, no upwards movement, only lateral movement. Inconsistent office/work space, high turnover

    Advice to Management

    Stop making excuses as to why you can't pay us a living wage, let us move UP!


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  5. Helpful (2)

    Resident Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Council On International Educational Exchange full-time (More than a year)

    Pros

    Fun work environment, great colleagues with international background.

    Cons

    After working for two years, there was no job growth opportunities. The salary was poor.


  6. Helpful (6)

    Bad direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Portland, ME
    Current Employee - Coordinator in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Council On International Educational Exchange full-time (More than a year)

    Pros

    My time at CIEE has has been positive in some ways: my colleagues seem to really care about international education. There is a supportive network of people at my level who have good ideas and work very hard to do the right thing. There are many small events and perks for employees like coffee breaks, happy hours, and days off in the summer. The overall goal of helping students study abroad makes the job interesting.

    Cons

    The management of the company is only focused on "sales." There is little concern about getting high quality students on the programs. CIEE seems willing to accept anyone as long as they have the money to pay. Because CIEE invested millions in one site, it seems like all we do is try so push students to Berlin. The focus of giving away scholarships is good but in order to do this staff do not get the bonuses they deserve. The goals are basically unachievable and the team gets very demotivated. Leaders are interchangeable and leave regularly. Our department head who seemed to advocate for us had been at CIEE for 10 years when he moved on. His boss quit and was forced to leave on the same day. This atmosphere creates a really difficult work environment around the office.

    Advice to Management

    Focus on keeping stability in the organization. Set goals that teams can achieve and focus more on matching students with programs that are right for them. Give junior teams better salaries and bonuses first and then think about giving out perks. Someone should seriously question the management about the way they are managing CIEE - it feels like we are disposeable employees who are only there to make more money for the executives.


  7. Helpful (1)

    CIEE

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Council On International Educational Exchange full-time (More than 3 years)

    Pros

    Young and friendly atmosphere, immense dedication among staff, sense of mission, fun, great benefits

    Cons

    The pay is rather poor


  8. Helpful (8)

    Great colleagues but poor work culture with high turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME
    Doesn't Recommend
    Neutral Outlook

    I worked at Council On International Educational Exchange (Less than a year)

    Pros

    Great colleagues, many of whom are young and have extensive international experience. Not a demanding job so good work/life balance.

    Cons

    Poor management, low salaries, company not invested in employees' future and work isn't challenging resulting in high turnover.

    Advice to Management

    Invest in your employees.


  9. Helpful (13)

    Company culture being destroyed. Turnover continues.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portland, ME
    Current Employee - Manager in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Council On International Educational Exchange full-time (More than 5 years)

    Pros

    The mission of CIEE is excellent and very compelling. This is what attracts employees to the company. Downtown location is very nice. CIEE is full of great people in the ranks.

    Cons

    The not-so-new management of CIEE is steadily dismantling the culture of what used to be a great place to work. CIEE lost one of the best VPs the organization has - a 20 year veteran who was pushed out by the new CEO. This was a huge loss which was blow to the morale of the workers. The marketing group was hollowed out shortly after this because of the complete disregard for their work and the totally insane workload. A 10 year veteran was terminated and walked out of the building without even a chance to say goodbye to colleagues. All this while the CEO and his henchmen hold cheerleading meetings with the company telling us how amazing they are. Management does not care that staff view themselves as overworked, stretched, dumped on, disrespected.

    Advice to Management

    Look at the turnover for what it is - a testament to the poor leadership of this organization. Listen to employees, treat them with respect, care about what people think.


  10. Helpful (6)

    Not paid enough

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Current Employee - Anonymous Employee in Portland, ME

    Pros

    Great fun benefits, like talent shows, gelato parties, a gym in the basement, yummy coffee, good health care, etc. Great people work here.

    Cons

    CIEE has many programs, and A LOT of money. Unfortunately, coordinators are paid very poorly. There is a huge turnover rate. Coordinators are expected to go above and beyond (and are really the backbone of the organization), but our salaries are a slap in the face. Many people work at CIEE because of its reputation) a job here looks great on a resume), but most coordinators feel overworked and underappreciated.

    Advice to Management

    Pay your hardworking employees more


  11. Product & Events Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I worked at Council On International Educational Exchange full-time (More than 3 years)

    Pros

    Innovative work environment with professional and friendly coworkers

    Cons

    My last year with CIEE was in 2007 (which I could not select in Glassdoor), and I left because management did not indicate that they were invested or interested in my future at CIEE following their move to Portland, ME.



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