Council On International Educational Exchange

  www.ciee.org
  www.ciee.org

Council On International Educational Exchange Reviews

Updated September 18, 2014
Updated September 18, 2014
18 Reviews
3.5
18 Reviews
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James P. Pellow
8 Ratings

Employee Reviews

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  1.  

    Great non-profit to gain experience in an office setting with travel opportunities in many positions

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME

    I worked at Council On International Educational Exchange full-time (more than 3 years)

    Pros

    -Great downtown office
    -Gym on-site
    - walk to work from the east or west end
    - international travel for work
    - great health insurance
    - lots of vacation time
    - work with many talented, educated, well-traveled people in their mid-twenties and thirties

    Cons

    -Potential for growth is limiting- many lateral moves available
    -long hours at times, salary position
    -low pay
    -difficult to move to management or senior positions

    Advice to ManagementAdvice

    - moving to an open concept was very difficult/ un-enjoyable, no privacy and less productive
    - provide more opportunities to grow, mentor programs with senior staff, more development and tuition reimbursement for continuing education

    Recommends
  2.  

    Great company that does amazing work in the field of international education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Alumni in Portland, ME
    Former Employee - Alumni in Portland, ME

    I worked at Council On International Educational Exchange as an intern (less than an year)

    Pros

    Great atmosphere, very relaxed time schedule, great benefits, internationally minded people

    Cons

    low pay, too complex structure,

    Advice to ManagementAdvice

    simplify structure

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Good experience but not a lifetime career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME

    I worked at Council On International Educational Exchange full-time (more than 5 years)

    Pros

    Great people to work with though a little cliquey
    Great vacation time
    Great experience for those in the international studies field

    Cons

    Non-profit company that has become to corporate with the new president
    Management doesn't listen to its staff
    HR doesn't work to rectify issues when brought to their attention

    Advice to ManagementAdvice

    Value your employees. The turnover has become huge since the prior president left. Your employees work very hard for not much reward

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Poor ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director in Portland, ME
    Former Employee - Regional Director in Portland, ME

    I worked at Council On International Educational Exchange full-time (more than an year)

    Pros

    Many exchange students to pick from

    Cons

    Treat employees like slaves, low wages, too many hours, harsh deadlines and impossible quotas

    Advice to ManagementAdvice

    Treat people like people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great Mission, Crazy Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Council On International Educational Exchange full-time (more than 3 years)

    Pros

    Great mission and products, glorious travel, loads of smart fun colleagues, leader in field, pretty good compensation, good professional development

    Cons

    Worklife balance, lack of organizational focus/direction, culture becoming too corporate, high turnover in recent years, not forward thinking enough in terms of leadership, strategy, overall organizational culture and product development

    Recommends
    Neutral Outlook
  7.  

    The definition of a stable job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME

    I worked at Council On International Educational Exchange full-time

    Pros

    - Wonderful work environment
    - Access to "cool" international experiences; different than just traveling for work because they take GOOD care of you, adorable kids to work with and more fun than just number crunching
    - Great place to be a young professional, Portland is awesome and the office is brand new and beautiful
    - They're the best in the market and the market is burgeoning, so full steam ahead for the business itself
    - It's technically a non-profit which lends a nice background to the culture of the company

    Cons

    - Not a lot of upward mobility
    - Extremely homogeneous workforce (white women)

    Advice to ManagementAdvice

    -
    - Hire more men

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    International Ed. Non-Profit with New CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME

    I worked at Council On International Educational Exchange full-time (more than 3 years)

    Pros

    Nice office located in Old Port, great people, some (limited) opportunities to travel internationally, excellent benefits (health insurance)

    Cons

    Pay is low for cost-of-living & workload, long hours, little opportunity for advancement, managers in most cases have no management experience/training, sense of not being appreciated is common

    Advice to ManagementAdvice

    New managers need training on how to support and encourage employees. HR needs to do more to support those who have reached management level and better listen to employee feedback. The company has changed quite a bit since the new CEO has taken over and is veering more towards a sales-y, quantity over quality approach. Inevitably, this new approach is why many employees have left or are contemplating next steps.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Not as advertised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Portland, ME
    Current Employee - Coordinator in Portland, ME

    I have been working at Council On International Educational Exchange full-time

    Pros

    Great benefits, pay is okay (not great), mostly good people, the very occasional chance to travel.

    Cons

    Very cliquish, few career oppurtunities (don't stay for longer than a year), no education reimbursement (ironic?, yes). The few oppurtunities to move up, or even sideways, are often given to external candidates, no internal development. The few Internal promotions often seem pre-determined based on clique and politics.

    Advice to ManagementAdvice

    Just because an employee disagrees with you, doesn't mean they're not a "team" player. Managers are obsessed with hiring smiley, apathetic "team" players because they don't want even the slightest bit of push back on their decisions. You're hiring very highly educated people to work here in entry level positions, but they never seem good enough to promote. Why is there no value placed on the employees you already have, you're obsessed with finding shiny resumes from outside the company and ignoring the capital already here. It's ironic that the organization's prime function is to expose people to "culture", when we now have none of our own. We've gone completely corporate, no culture to speak of in the home office.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Too many young kids (who aren't parents) trying to run the show, they don't understand!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Local Coordinator
    Former Employee - Local Coordinator

    I worked at Council On International Educational Exchange as a contractor (more than 5 years)

    Pros

    Cool trips when you place enough students.

    Cons

    Very low compensation for the time and effort put into finding exchange student families.
    The company bends over backwards for the students and can work against the host families or the local coordinators, even when kids are lying and cheating to stay in the USA.
    CIEE is more concerned with getting all the money the exchange students pay to be in the program than with keeping QUALITY kids in the program. Some of those kids didn't earn the right to be here because they have almost NO ENGLISH skills and have to be put into remedial classes; which uses up resources that the schools don't have.

    Advice to ManagementAdvice

    Screen your students more carefully.
    Make it EXTREMELY hard to switch host families so the spoiled rich kids don't just get here and look for the bigger better deal, then start making up stories so they can switch households.
    Don't LET anyone work in management UNTIL they have successfully HOSTED at least 2 students for a full year and worked as a Local Coordinator for a min of 1 year.
    Stop the "cliques" in upper management, it shouldn't be about WHO you know, but what you can do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    I've learned a lot about customer service and it helped me to become more tolerant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Portland, ME
    Former Employee - Customer Service Representative in Portland, ME

    I worked at Council On International Educational Exchange as an intern (less than an year)

    Pros

    diverse environment; dreat school; great facilities; opportunity to meet and get to know people from different cultures; normal, people oriented management;

    Cons

    At the time I worked there, there wasn't a tool to measure performance. Hence some people were overloaded, whereas others were not doing much.

    Recommends
    Neutral Outlook
    No opinion of CEO

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