CounterPath Corporation Reviews

Updated May 27, 2015
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3.4
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CounterPath Corporation President, CEO & Director Donovan Jones
Donovan Jones
7 Ratings

13 Employee Reviews

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  1. Grown technically and creatively while working on industry leading products

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CounterPath Corporation full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work on industry leading products for unified communications from the ground up -- real time audio/video media stacks, user interfaces, device management, back end servers, etc. Motivated individuals can have a big impact in a friendly working environment. Horn your skills with latest tools and technology. Management and culture respect work-life balance and family time.

    Cons

    It could be daunting to get up to speed with all the technology.


  2. Good technology, great people, good compensation, debates that never end

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CounterPath Corporation

    Recommends
    Recommends

    Pros

    Cutting edge technology, everybody can participate in business planning. Very good compensation and benefits package for a start up.

    Cons

    Lack of structure -- both your time and the company as a whole. A little too corporate for a small company.

    Advice to Management

    Referee internal debates -- listen, then choose a course and insist everybody follow that course. Too often people with good ideas that are nevertheless in opposition (or at least not coordinated) are allowed to pursue the separate courses to the detriment of the company. This is a leadership issue.


  3. Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CounterPath Corporation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours Pension for gym Free drink Close to skytrain

    Cons

    Too much office politics Low pay Poor management


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  5. penny pinchers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at CounterPath Corporation full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work life balance is great. 9-5 for the most part as an engineer which is amazing. Health benefits are great too that include gym membership. All the Coca-Cola you can drink and real Tornado foosball table.

    Cons

    Salary is pretty poor. No profits mean no raises. We actually let our MSDN subscription lapse because management can't weigh whether it's cheaper to just pay for it, or pay employees for training to get a price cut (and then pay employees for time and credentials). Politics are horrendous. Everyone above the engineers is a director/manager/VP. Everyone has an opinion and wants to win. No one works together. Roughly half the staff are Sales/Management. Sales suck. Constant revolving door of sales staff.

    Advice to Management

    Make some money! Pay your employees fair salaries. If you want them to work more hours, give them something to work for. Right now there's not much incentive.


  6. Helpful (2)

    Great small company where everyone on the team can make a difference

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at CounterPath Corporation full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CounterPath is an award winning technology innovator and market leader in the VoIP client, Unified Communications and FMC space. CounterPath is headquartered in Vancouver, BC and has offices in Chicago, IL, Ottawa, ON, and Boston, MA. CounterPath's corporate structure and internal communication is open enough that everyone in the company can bring forward new ideas and make substantive change that improve the way things are done, the culture, and the design and execution of products. CounterPath is very focused on it's customers and to some degree lets customer and market demand drive parts of the development roadmap. CounterPath has continued its investment in products by adding mobile and tablet clients on to its traditional desktop clients. CounterPath is also now offering managed services and server products that complement and enhance the value of the core client products. These new services and servers vastly differentiate CounterPath from the other players in the market as CounterPath is solving problems the other entrants do not yet understand exist. CounterPath is not the low cost provider and does not work to be. The focus is on providing high quality, high functionality, best of class solutions for customers. Employees are proud of their work effort instead of working to meet unrealistic deadlines and delivering sub par software.

    Cons

    With many customers, large projects, high goals for quality and big work efforts the company sometimes needs to juggle priorities to meet market requirements and customer commitments. This juggling happen at 'later than ideal' times inside a particular project and this can lead to starting and stopping of individual efforts. While not great, this does help the company deliver on it's highest priorities and meet the larger goal.

    Advice to Management

    Continue investment in building the right technical team as the company grows. Continue focus on solutions that build value and solve operational challenges for customers. Continue the focus on quality.


  7. Helpful (1)

    Great company with a lot of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Vancouver, BC (Canada)
    Current Employee - Software Engineer in Vancouver, BC (Canada)

    I have been working at CounterPath Corporation full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great technology. Overall, good communication between teams. Best SIP/XMPP client available. Tonnes of well known large customers. Great opportunity for career growth.

    Cons

    Growing pains. Sometimes people do not effectively communicate across departments leaving feedback unanswered.

    Advice to Management

    Help individuals to grow their skill sets with and have more autonomy making everyone more accountable. Promote more company wide communication with additional town hall meetings and leverage the internal Intranet.


  8. Helpful (1)

    Great place to work. Tons of opportunity in a fast paced environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Vancouver, BC (Canada)
    Current Employee - Software Engineer in Vancouver, BC (Canada)

    I have been working at CounterPath Corporation full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great technology, people and products. Amazing office, health benefits and retirement plan.

    Cons

    There are a handful of people with negative attitudes that poison the waters. It has a negative impact on the people that want the company to succeed. For a tech company that is 10 years old there is always some history. For this small group of people - Focus on the future, be positive and people will be inspired to follow.


  9. Helpful (3)

    avoid at all costs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at CounterPath Corporation full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - employees are great - lots of freedom (due to management having no focus)

    Cons

    - too many senior management (especially when the decisions reside with two people) - no growth plan or corporate strategy - chasing revenue each quarter removes ability to invest in people, tech - Think about glen gary, glen ross and you will know what it's like to work there

    Advice to Management

    - CEO should step - go private - invest in R&D not operating expenses


  10. Helpful (2)

    Still hanging there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in Vancouver, BC (Canada)
    Current Employee - Engineering in Vancouver, BC (Canada)

    I have been working at CounterPath Corporation full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility. Can speak up own mind. Can literally change the world (by pushing the VoIP frontiers).

    Cons

    Management disorganized; It cannot focus of few the most important goals. Values: this company should more focus on our end customers needs than "well-being" of all employees (some should be let go).

    Advice to Management

    Stop trying to please everyone around and pick your battles (and make it happen). Stop thinking what the company can do for you (you know the rest)...


  11. OK company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in Vancouver, BC (Canada)
    Current Employee - Engineering in Vancouver, BC (Canada)

    I have been working at CounterPath Corporation full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Interesting work, lots of new projects, not just going over the same old stuff

    Cons

    disorganized upper management. poor communications. dead wood at all levels, to much for this size company

    Advice to Management

    get focussed and communicate the plan, hire more project managers



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