Coupa Software Inc

  www.coupa.com
  www.coupa.com

Coupa Software Inc Reviews

Updated October 15, 2014
Updated October 15, 2014
77 Reviews
4.1
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coupa Software Inc CEO Rob Bernshteyn
Rob Bernshteyn
64 Ratings

Review Highlights

Pros
  • Energy everywhere, and super focus on customer success (in 11 reviews)

  • I specifically joined Coupa because I wanted to make a difference (in 4 reviews)


Cons
  • Work-life balance is up to individual to balance, the work can overwhelm with growth (in 4 reviews)

  • The company is growing fast, adding more customers, employees, offices, middle management and policies (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The Best Is Yet to Come!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in San Mateo, CA
    Current Employee - Sales Executive in San Mateo, CA

    I have been working at Coupa Software Inc full-time (less than an year)

    Pros

    This is a fantastic company and Coupa is only getting started. The "Savings-as-a-Service" market is Coupa's to win.

    The reasons I joined the company are simple:

    1. The CEO is an extremely passionate, driven and is laser focused on customers and their success! Our CEO is down to earth and leads the company on the premise of three "core" values - customer success, results and excellence. Many leaders talk about values, but he actually practices them day-to-day.

    2. The people I work with are extremely smart and are all rowing in the same direction. We also have a lot of fun.

    3. I have an interesting and challenging role and I clearly understand how my success contributes to the success of the organization and company overall. How many employees can say that?

    4. I am proud to be part of a company where we provide real value for our customers - 450+ and growing each day.

    5. My immediate manager. We hit it off during the interview process through mutual respect. He understands what I can do for Coupa and I believe, is committed to my long term success.

    Cons

    There's nothing material - it's all good!

    Advice to ManagementAdvice

    Keep hiring great talent and don't let Coupa's rapid growth change the company or it's values.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Phenomenal company, great leadership, exciting place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coupa Software Inc full-time (less than an year)

    Pros

    The company has incredible momentum and energy. Everyone here seems to really enjoy working here, works hard, and it is a fun culture. Companies that include personal success and customer success as a core value of the company are few and far between and Coupa lives that value system.

    The company also moves very quickly. Come in with ideas and be ready to execute. But opportunity abounds.

    Cons

    Would love a few more employee perks like lunches, healthy snacks, standup desks and some things that some other less interesting companies have but that is nitpicking.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Awesome technology, even better people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coupa Software Inc full-time

    Pros

    The company has allowed me to grow and people are encouraged to grow and develop here which is different from other start ups that I have been apart of.

    Cons

    We are growing very rapidly, and we have some of the growing pains of associated with being a bigger company as it relates to resources, training etc.

    Advice to ManagementAdvice

    Please keep trying to promote the small company feel, encourage personal growth and development, and actively seek out those that are building a better product, environment and or customer base.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Amazing Company. Constantly Improving.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in San Mateo, CA
    Current Employee - Senior Developer in San Mateo, CA

    I have been working at Coupa Software Inc full-time (more than an year)

    Pros

    - incredibly intelligent and honest people
    - super passion and dedication to values that make sense
    - qa is valued over rushing out something "good enough"
    - great coaching provided to engineers
    - great perks and amazing new office

    Cons

    - could be long hours sometimes
    - need to continue scaling carefully

    Advice to ManagementAdvice

    Continue to focus on the values of the company. They are a huge difference in the market.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Satellite Office: Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Reno, NV
    Current Employee - Technical Support Engineer in Reno, NV

    I have been working at Coupa Software Inc full-time (more than an year)

    Pros

    Challenging, fast paced, exciting work.
    I've been in Support at the Reno Office for a little over a year.
    It's been satisfying work, easily in my top 3 jobs.
    Management has a very open-door policy,
    if you want a few minutes with anyone (and I mean anyone) you're gonna get it.
    Being able to connect with people in a highly diverse culture,
    over a glass of whatever makes you happy,
    is kickass. Fun to watch the changes as Coupa scales.

    Cons

    They are young and growing fast,
    so there are some areas that need attention,
    but they are aware of it.
    Little slow on growth and promotion,
    again, they know whats up.

    Advice to ManagementAdvice

    Keep the culture, kick structuring internally into overdrive.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great Company!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at Coupa Software Inc full-time (more than 3 years)

    Pros

    The people are great, the technology is great, there is a real entrepreneurial spirit.

    Cons

    Comp plan is ok, some growing pains, newer market education.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Great place to work and grow! Amazing people and product!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in San Mateo, CA
    Current Employee - Sales Director in San Mateo, CA

    I have been working at Coupa Software Inc full-time (more than an year)

    Pros

    - Great culture, great opportunity, leadership is very approachable
    - Incredible passion in the employees, accessible and dynamic team, great offering
    - Energy everywhere, and super focus on customer success.
    - Selling is easier when a great team is there to help you along the way.
    - Management is working together to build a company to last.
    - Customers love the way the team does whatever it takes.

    Cons

    The company is growing fast and work-life balance can be a challenge.

    Advice to ManagementAdvice

    Keep pushing the values. They make Coupa special.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    CEO is extremely sharp and has what it takes to go big! Doing everything right as a hyper-growth company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Coupa Software Inc full-time (less than an year)

    Pros

    If you get on board with the culture, vision, and are 110% committed to the core values, you will be very successful at Coupa! It's all about teamwork to ensure our customers' success!

    Cons

    Moves very fast! If you're not up for constant change/improvements, Coupa may not be for you. I have never seen such an agile and forward-thinking company.

    Advice to ManagementAdvice

    Keep up the great work and keep investing in your people!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Coupa Software Inc full-time (more than an year)

    Pros

    Building a real product that really useful and saves customer money. Pretty fun work environment with a lot of good colleague.

    Cons

    Rather steep learning curve to understand the systems. - sometimes too much magic for my taste; but what can you say, rails is magic after all.
    It seems coupa's way to compensate & promote employee needs improvements. It is understandable since coupa is growing very fast. It needs to be handled correctly to avoid internal problem.

    Advice to ManagementAdvice

    It seems coupa's way to compensate & promote employee needs improvements. It is understandable since coupa is growing very fast. It needs to be handled correctly to avoid internal problem.

    Good people needs to be taken care so they don't leave the company, since after all there are a lot of temptation out there.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Poor Management Style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coupa Software Inc full-time (more than an year)

    Pros

    Great product and development team. Very customer driven, and agile delivery.

    Cons

    Very high sales turn over.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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