Coupons.com

  www.couponsinc.com
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Coupons.com Reviews in Mountain View, CA

Updated Jun 4, 2014
All Employees Current Employees Only

2.9 28 reviews

56% Approve of the CEO

Coupons.com President & CEO Steven R. Boal

Steven R. Boal

(18 ratings)

43% of employees recommend this company to a friend

Review Highlights

Pros
  • Free lunch and food every day is a nice perk(in 18 reviews)

  • To combat the free food, there's also free exercise classes (that will kick your butt)(in 12 reviews)


Cons
  • Upper management was really out of touch with frontline employees(in 5 reviews)

  • management concerned more with political insulation than company culture(in 3 reviews)

28 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    1 person found this helpful  

    Fast moving company, but cares less about employees

    Software Engineer (Former Employee) Mountain View, CA

    ProsGreat Benefits, work is ok, if not monotonous

    ConsMoves fast, but is shaky

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

    5 people found this helpful  

    Big Disappointment

    (Current Employee) Mountain View, CA

    ProsCompany has a good product, and is well positioned for growth where there is potential. Location is good, if you live on the peninsula. Free lunch and food every day is a nice perk. Benefits are good. Depending on the position and department you work it can be positive environment.

    ConsRapid growth in it's first 2-3 years created arrogance in management, and the belief that the growth potential was a slam dunk. Coupons Inc is the market leader in the online printable coupon space, reach is broad, and thousands of sites have their white-label content. However, the company is still struggling with positioning and how to move to the next level. Their revenue is only sufficient to sustain a company of about 50 people. Big problems are on the horizon, therefore it's not a stable place of employment any longer. Nor, is it a place to learn or grow.

    Management seems lost regarding what the next steps should be. There is no clear vision relayed to the employees. And, several layoffs were the result.

    Advice to Senior ManagementHire new mid-level management in product development, and marketing with more creativity to drive innovation. Promote personnel in all departments based purely on results.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    2 people found this helpful  

    slow to move considering its a startup

    Senior Software Engineer (Current Employee) Mountain View, CA

    ProsHas some very good engineers, managers around. Has good work life balance. Free food is decent enough.

    Consvery slow to get things done due to bad management in some departments. constant restructuring and down sizing doesn't help with job security.

    Advice to Senior Managementdo not restructure every 6 months, retain good talent by giving better salary hikes and fire managers who are blockers for getting things done

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Well Positioned Company in High Growth Internet Business with Unproven yet Arrogant Management Team

    (Current Employee) Mountain View, CA

    Pros- Extremely well-positioned in a burgeoning industry (digital coupons)
    - High-likelihood of success in the public market. IPO is imminent within 2 years or less
    - Easy workload (i.e., low expectations from business)
    - Lots of free food & drinks, including daily catered lunches
    - Company sponsored "employee bonding" events (poker tournaments, Halloween contests, etc.)
    - Awesome company luxury box at SF Giants games (best box in the stadium). Company regularly makes tickets available to the employees, including World Series games!
    - Pets are allowed in the office
    - Excellent employee-referral program

    Cons- Unproven, inexperienced and arrogant management team (in some, not all, departments)
    - Management team not experienced in how to run an Internet, e-Commerce company
    - Most of the leaders in the company are from the old, traditional coupon business.
    - Company culture is forced. No "team spirit". Everyone is out for themselves, including most managers
    - Decisions are unilaterally made from the top down
    - Innovation and risk-taking are not encouraged
    - No employee training or career development plans
    - No transparency in how promotions/employee evaluations are made
    - Very uninspiring office space...at least in main building...(think Office Space, only without all the glamour)

    Advice to Senior ManagementTop management needs to listen more to the people that they hired from other, successful Internet eCommerce companies. Certain departmental VP's are not qualified to run an Internet-based company. They came from the old, coupon business and they think this is the same business, just a different delivery platform. It's not. Also, the management here rewards loyalty and subservience instead of innovation, risk-taking and new ways of thinking. There's a high-level of arrogance with the exisiting management team since they've been successful to date. However, I think that much of their success has been due to being in the right space at the right time, rather than their management skills. There is an "old boys" network amongst the top managers that's hard to break through. They only trust those that have been through the "dark" days with them. They fall into the trap that things are going well, so they must be doing the right things. However, things could be much better than they currently are. When the competition heats up, that's when they'll realize that they're not qualified for these lofty positions...but by then it will be too late.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Politics, politics, politics!

    Client Services (Current Employee) Mountain View, CA

    ProsGreat location, flexibility in schedule, free lunch and snacks daily, generally nice people.

    ConsWork hard to get no where. Even if you're doing a great job, you'll get overlooked due to tenure and politics. Not a good motivation to work harder.

    No communication between departments, making for a jumbled mess of products that may or may not be necessary or helpful to the company. Lot's of wasted talent and money in this company.

    Advice to Senior ManagementOpen your eyes to the employees that are eager and willing to go above and beyond without being asked. They will be your money makers. If not, you'll lose all your good talent to your competition.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    2 people found this helpful  

    Siloed departments mismanaged by founders

    Senior Software Engineer (Former Employee) Mountain View, CA

    ProsFree lunch in area with no restaurants
    Company seems to have lock on on-line coupon market

    ConsFounders have little grasp of technology used in OLTP at scale they do business at - still tied to processes that made sense when they started the company. Siloed development teams block one another. DBAs call shots. Not an environment where an engineer will progress technically.

    Advice to Senior ManagementGet rid of half your management.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    3 people found this helpful  

    Decent but flawed

    Anonymous Employee (Current Employee) Mountain View, CA

    ProsEven after 14 years of being in business, it's still has some start-up qualities
    - Casual dress
    - Plenty of free food that's pretty good
    - People are reasonably smart and friendly
    - Some latitude to be innovative

    Cons- Unnecessarily political atmosphere with lots of turf wars and siloed teams
    - Management often seems more focused on short-term targets than long-term strategy
    - High attrition in some areas
    - Lots of old-school systems and processes needing modernization, although they're working hard to update things

    Advice to Senior ManagementDo whatever is necessary to get people feeling like they're all on one team, cut some of the red tape and CYAing that is hampering innovation, and keep the troops more focused on building a great company rather than hitting every short-term goal.

    No, I would not recommend this company to a friend

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    Energetic, dynamic company on the move

    Anonymous Employee (Current Employee) Mountain View, CA

    ProsGreat people, solid leadership, outstanding business opportunities and potential moving forward. Refreshing to be working at a company where employees are doing their best to meet the challenges without all the politics.

    ConsThe normal challenges of high growth technology company working to scale for the future

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Supportive company

    Anonymous Employee (Current Employee) Mountain View, CA

    ProsDecent management, supportive with time off, vacation, working from home, etc. Good benefits and pretty good pay.

    ConsI think its a great company, no real cons.

    Advice to Senior ManagementKeep us competitive and moving fast. Competition is creeping up.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

    3 people found this helpful  

    Not a good match for Silicon Valley - Avoid this place

    Anonymous Employee (Current Employee) Mountain View, CA

    Pros- Compensation & benefits are on par with other local tech companies
    - Free catered lunch every day

    Cons- Extremely low quality of employees - few have any prior experience in the Valley culture - the rare talented ones who accidentally ended up here have either left quickly or are actively looking to leave as the economy improves
    - Incompetent management - virtually none have tech experience or have ever worked outside the old-fashioned CPG industry - literally no clue how to run an innovative high-tech company - most never leave their offices
    - No innovation - company is just a rehash of an offline idea (newspaper coupons) with no re-imagining of how to transform CPG promotions for a digital world - this is where your career will come to die
    - Silo organization & no collaboration - you have never worked for a company (esp. in the Valley) with a more hierarchical structure or less cross-dept. collaboration
    Clueless founders - they had an idea for starting the company 13 years ago and nothing has changed since then - they refuse to leave & won't go public because they fear losing control

    Advice to Senior ManagementStop hiring only CPG industry experience for management & Sales. The company is desperately in need of new, talented staff from other smart tech companies. Founders need to go.

    No, I would not recommend this company to a friend

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