Coutts & Co

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Coutts & Co Reviews in London, England

Updated April 17, 2014
Updated April 17, 2014
9 Reviews

2.5
9 Reviews
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3 Ratings

5 Employee Reviews Back to all reviews

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  1.  

    More frown standard, than crown standard....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PS&M  in  London, England (UK)
    Former Employee - PS&M in London, England (UK)

    Pros

    - Good work life balance.
    - If you don't want to rock the boat and you want to keep your head down, you can easily fall off the radar in Coutts.
    - Strong external perception of Coutts

    Cons

    - Growth, productivity and evolution of Coutts is stifled by onerous RBS framework and policies.
    - Countless committees and forums that sound great in theory but big decisions are unchallenged and the goal of product managers, business managers and project managers is to avoid any scrutiny at all costs.
    - Coutts has a very high proportion of 'lifers' - people who have been with RBS a number of years and won't challenge the practice of culture of the firm and await a large redundancy payout some day
    - All major hires in PSM have been from Barclays. If you're not ex-Barclays you're not in the clique.
    - Bonuses slashed harder and deeper than RBS. Management largely uninterested in employee disappointment and feedback.
    - Constant pipeline of new products that are eventually shuttered but not retired fully.
    - Constant reshuffling of business heads and product groups, often reverting to the same structures in place a few years ago
    - International teams in constant battle to fight authority and adopt best practice from UK.

    Advice to ManagementAdvice

    Invest in IT, recruit people with good ideas, look at number of MD's, ED's and Directors when cost cutting. Appreciate the cost of complying with RBS frameworks. Understand how the teams operate at a nuts and bolts level before making decisions. Listen to people instead of simply delivering the message from the top.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Haphazard at times but a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Management Analyst  in  London, England (UK)
    Former Employee - Data Management Analyst in London, England (UK)

    Pros

    Career progression opportunities, diverse range of work and clients, interesting work

    Cons

    Quite a dated company in terms of procedures and offices, part of RBS - could be seen as a good or bad thing

    Advice to ManagementAdvice

    Update systems, protocols and management style

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Needs change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Support  in  London, England (UK)
    Former Employee - Business Support in London, England (UK)

    Pros

    Work life balance, ability to climb carreer ladder (but must never complain or voice your opinions as it differs from colleagues). Reasonably fair in employee review (but don't expect that management will listen).

    Cons

    No creativity, lack of leadership without micro management, slow to change (they don't want to change), poor outdated MS packages, poor IT support, if self opinion is expressed you stand out like a black sheep.

    Advice to ManagementAdvice

    Be quck to review the managers and their leadership skills, get rid of managers who are dragging the team and overall company down. Adopt transparency, break the snobbery hierarchy, create team work, become forward thinkers in a modern society and break free from RBS .

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Disappointing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Private Banking Assistant  in  London, England (UK)
    Former Employee - Private Banking Assistant in London, England (UK)

    Pros

    * Good salary and benefits.
    * High quality of training.
    * Very strong brand name.

    Cons

    * Poor development and career progression.
    * "Guilty till proven innocent" approach at appraisals.
    * Too much bias towards Private Bankers at expense of support staff.

    Advice to ManagementAdvice

    Look after all your staff, not just the Private Bankers.

    No opinion of CEO
  6.  

    Working for Coutts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    Pros

    Good team spirit, excellent place to build relationships to leverage your career, prestigious name that looks good on your CV, access to the latest developments in PWM with the opportunity to specialise in various areas.

    Cons

    Sometimes there is a lack of cohesiveness between various parts of the Bank, promotion prospects are not always obvious, comparatively low level of compensation.

    Advice to ManagementAdvice

    Promote understanding between various parts of the Bank, ensure that everyone learns to manage client expectations, review compensation (in all areas) in line with other leading PWM firms.

    Recommends
    Approves of CEO

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