Coutts & Co

  www.coutts.com
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Coutts & Co Reviews

Updated Jun 17, 2014

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All Employees Current Employees Only

2.6 9 reviews

33% Approve of the CEO

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Lord David Douglas-Home

(3 ratings)

43% of employees recommend this company to a friend
9 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    More frown standard, than crown standard....

    PS&M (Former Employee) London, England (UK)

    Pros- Good work life balance.
    - If you don't want to rock the boat and you want to keep your head down, you can easily fall off the radar in Coutts.
    - Strong external perception of Coutts

    Cons- Growth, productivity and evolution of Coutts is stifled by onerous RBS framework and policies.
    - Countless committees and forums that sound great in theory but big decisions are unchallenged and the goal of product managers, business managers and project managers is to avoid any scrutiny at all costs.
    - Coutts has a very high proportion of 'lifers' - people who have been with RBS a number of years and won't challenge the practice of culture of the firm and await a large redundancy payout some day
    - All major hires in PSM have been from Barclays. If you're not ex-Barclays you're not in the clique.
    - Bonuses slashed harder and deeper than RBS. Management largely uninterested in employee disappointment and feedback.
    - Constant pipeline of new products that are eventually shuttered but not retired fully.
    - Constant reshuffling of business heads and product groups, often reverting to the same structures in place a few years ago
    - International teams in constant battle to fight authority and adopt best practice from UK.

    Advice to Senior ManagementInvest in IT, recruit people with good ideas, look at number of MD's, ED's and Directors when cost cutting. Appreciate the cost of complying with RBS frameworks. Understand how the teams operate at a nuts and bolts level before making decisions. Listen to people instead of simply delivering the message from the top.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Anonymous Employee

    Anonymous Employee (Former Employee)

    ProsReasonable work-life balance, heirarchical structure so can work toward promotion and therefore can remain motivated from that standpoint if junior. Good perception from general public, however this is waning as Coutts' name is permanently in the press these days with unflattering stories.

    ConsTerribly bureaucratic. Staff sandwiched between lifers who hate their jobs and waiting to retire, and more recent hires who are only happy because Coutts overpaid for them to come in. Bank run by the risk department, which suceeds in stifling any creativity out of anyone for fear of doing anything wrong.

    Advice to Senior ManagementIncrease staff morale, however you have to do it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Sub-exec management cadre difficulties globally & the RBS shadow hugely limit the business model's present & future.

    Risk Management (Former Employee) Hong Kong (Hong Kong)

    ProsDecent hours for those looking to have predictable ones. Fair / average salaries in a less aggressive climate. Banking without fierce internal competition. If you are a good performer at middle ranks (associate) you could get access to some decent projects.

    ConsSerious gap in progression from AVP to mgmnt. Internal competitive spirit / desire for real change is therefore weak. People work 'with their heads down'. Risk model known as poor in the mkt. Sales and Risk feel outside the market. Inability to change this has ignited serious friction, and politics. Constant replacement recruitment drives give false sense of expansion - they're replacing ppl.

    Advice to Senior ManagementAggressively importing UBS people in Asia for instance or 'lifers' from Coutts UK in a bolt-on manner as opposed to bringing in entire teams means change continues too slowly and is reliant on personalities not good-process. Anyone joining in a senior position in Asia feels insufficient access to / support from London and sees the political fear. Staff appetite for change has to be addressed and concentrate on good middle rank hires. Asia felt London was an absentee landlord and as such were subject to local 'politicians'.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Haphazard at times but a good company to work for

    Data Management Analyst (Former Employee) London, England (UK)

    ProsCareer progression opportunities, diverse range of work and clients, interesting work

    ConsQuite a dated company in terms of procedures and offices, part of RBS - could be seen as a good or bad thing

    Advice to Senior ManagementUpdate systems, protocols and management style

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Extremely poor management. Full of politics. Messed up. Worse company ever. Not recommended

    Associate - Trades Support (Former Employee) Hong Kong (Hong Kong)

    ProsLooks good on resume
    Pay is ok compare to 2nd tier banks

    ConsFull of micro management
    Many seniors not very bright
    Not a very cooperative environment
    Way to survive is avoid or shifting responsibility
    No one takes on ownership of responsibility

    Advice to Senior ManagementDo something that is actually and healthy for the company

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Needs change

    Business Support (Former Employee) London, England (UK)

    ProsWork life balance, ability to climb carreer ladder (but must never complain or voice your opinions as it differs from colleagues). Reasonably fair in employee review (but don't expect that management will listen).

    ConsNo creativity, lack of leadership without micro management, slow to change (they don't want to change), poor outdated MS packages, poor IT support, if self opinion is expressed you stand out like a black sheep.

    Advice to Senior ManagementBe quck to review the managers and their leadership skills, get rid of managers who are dragging the team and overall company down. Adopt transparency, break the snobbery hierarchy, create team work, become forward thinkers in a modern society and break free from RBS .

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Ok

    Private Banker (Former Employee) Manchester, England (UK)

    ProsStrength of brand awareness always helpful when attracting new clients.

    ConsAppalling IT, and laborious credit processess. Promotions not always given on merit, rather on political connections with senior management and visibility in the office as oppose to competency on the job.

    Advice to Senior ManagementNeed to sort IT issues and credit processess out urgently. Too much time is wasted by employees on the phone to IT helpdesk and chasing credit submissions.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Disappointing.

    Private Banking Assistant (Former Employee) London, England (UK)

    Pros* Good salary and benefits.
    * High quality of training.
    * Very strong brand name.

    Cons* Poor development and career progression.
    * "Guilty till proven innocent" approach at appraisals.
    * Too much bias towards Private Bankers at expense of support staff.

    Advice to Senior ManagementLook after all your staff, not just the Private Bankers.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Working for Coutts

    Anonymous Employee (Current Employee) London, England (UK)

    ProsGood team spirit, excellent place to build relationships to leverage your career, prestigious name that looks good on your CV, access to the latest developments in PWM with the opportunity to specialise in various areas.

    ConsSometimes there is a lack of cohesiveness between various parts of the Bank, promotion prospects are not always obvious, comparatively low level of compensation.

    Advice to Senior ManagementPromote understanding between various parts of the Bank, ensure that everyone learns to manage client expectations, review compensation (in all areas) in line with other leading PWM firms.

    Yes, I would recommend this company to a friend

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