Covenant HealthCare

www.covenanthealthcare.com

Covenant HealthCare Reviews

Updated January 19, 2015
Updated January 19, 2015
21 Reviews
3.6
21 Reviews
Rating Trends

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Covenant HealthCare President, CEO, and Chief Administrative Officer Spence Maidlow
Spence Maidlow
13 Ratings

Employee Reviews

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  1.  

    Good place to work ,ots of call, improvement management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Imaging in Lubbock, TX
    Former Employee - Imaging in Lubbock, TX

    I worked at Covenant HealthCare

    Pros

    Good people to work with, really care about job excellence and patient care, the new ceo and upper level management are on the right track

    Cons

    Burnout from critical care and call, but that is the nature of this type of healthcare

    Advice to ManagementAdvice

    None- they were fair, although total compensation has not kept up with inflation due to problems following the recession

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Poor management screwed up what would have been a very nice job to be at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Saint Charles, IL
    Former Employee - Registered Nurse in Saint Charles, IL

    I worked at Covenant HealthCare full-time (more than 3 years)

    Pros

    Lots of flexibility, opportunity to make extra income and traveling to different homes to work. Not a lot of need to physically be in the office a lot.

    Cons

    Worked there three years with no raise or discussion of a raise. Management has a very poor style. Seems they would rather get rid of you if you did something wrong, rather than teach you to correct your mistake, even if it is the most minor of offenses. Everybody you talk to is always wondering if this is the day they get let go. I have to wonder if the company is bleeding money, the way they are cutting staff.

    Advice to ManagementAdvice

    You won't have any employees to fire if you continue managing like this because no one wants to work under these conditions and since you need nurses to stay open and make a profit, it would seem it won't be long before you all are looking for employment as well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Culture Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Saginaw, MI
    Current Employee - Registered Nurse in Saginaw, MI

    I have been working at Covenant HealthCare full-time (more than 5 years)

    Pros

    Competitive pay rate, Reasonable PTO rates, Career advancement availabilities

    Cons

    Routinely expected to "go over," Senior management VERY negative and short sighted, no support from management with "difficult" patients, physicians not held accountable/ nursing staff held VERY accountable.

    Advice to ManagementAdvice

    I've worked at Covenant for approximately 7 years. The culture has changed in the last 4-5 months. Patient safety seems less important than it has in years past. Frequently being asked to "go over" patients when staff is on call because of "poor productivity numbers," drains floor moral. Verbally aggressive patients being allowed to abuse staff with no management intervention sends the message that staff is not important or appreciated.

    Negatively has recently increased. Most meetings have been related to poor HCAP scores and productivity.

    It's VERY hard to get excited about going to work (no matter how motivated) when the message being sent, is that the only thing that matters is scores and productivity numbers. Covenant management is currently sending the message that patient safety and staff are not important.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff RN in Saginaw, MI
    Former Employee - Staff RN in Saginaw, MI

    I worked at Covenant HealthCare full-time (more than 3 years)

    Pros

    Opportunities to grow within the company. Easy to transfer from one position to another if you weren't hired into the one that you enjoy.

    Cons

    Management doesn't always have their act together. They don't always have enough workers available and have to work short and management won't come in to help if you are short staffed on nights.

    Advice to ManagementAdvice

    Be more helpful to your night staff. They work under harder conditions the the day shifters as they have less support on nights. If you get a call and are told the floor is short staffed put your scrubs on and go help

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It was one of the best jobs to have!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Service Representative in Plainview, TX
    Former Employee - Patient Service Representative in Plainview, TX

    I worked at Covenant HealthCare full-time (more than 3 years)

    Pros

    You get to touch peoples lives and make them smile.

    Cons

    You have to see children hurting and in pain..

    Advice to ManagementAdvice

    Keep doing what you do. You all are amazing!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Largest employer in Saginaw

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Saginaw, MI
    Current Employee - Anonymous in Saginaw, MI

    I have been working at Covenant HealthCare part-time (more than 8 years)

    Pros

    Good pay, friendly staff, technically sound.

    Cons

    Bad neighborhood. Clicks within some of the departments.

    Advice to ManagementAdvice

    When you have staff that are qualified and begging for a chance for advancement, give them a chance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It's Okay, but could be, and has been better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saginaw, MI
    Current Employee - Anonymous Employee in Saginaw, MI

    I have been working at Covenant HealthCare full-time (more than 10 years)

    Pros

    • Steady Pay
    • Medical & Dental Benefits
    • Paid Time Off (Paid Vacations, Leave, Sick Pay)
    • Retirement Savings & Contribution
    • Great Entry Level Opportunity especially for inquiring employees w/o a Degree
    • Appreciation for College Students; Will Accommodate School Schedule

    Cons

    • Glass Ceiling Effect
    • Managers Don’t Listen to Employees to Seek Improvements
    • Understaffed; More Workload w/ Little Pay Increase
    • Have To Work Weekends & Holidays
    • No Promotions, Small Annual Raises, Rare Bonuses

    Advice to ManagementAdvice

    Take the time and initiative to listen to your employees. The staff and those assisting in providing patient care are the face value of the company and the ones carrying out the mission and values that Covenant prides itself on. They see the pros and cons of the day-to-day hustle and flow, therefore, they know what's successful and where improvements need to be made. Place value on your employees and make them feel appreciated, and one of the clearest ways to do that is to seek, listen, and evaluate their thoughts and opinions. This is Management 101 of creating and maintaining a cohesive and productive work environment. I can't think of a more critical place to have a good cultural atmosphere than a hospital.

    Better holiday pay for 3rd shift staff as well as weekends should also be reevaluated.

    No opinion of CEO
  9.  

    I'm very satisfied with my employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA in Lodi, CA
    Current Employee - CNA in Lodi, CA

    I have been working at Covenant HealthCare full-time (more than an year)

    Pros

    Team work, great Charge Nurses,
     Medical

    Cons

    Training is good, benefits are good also

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Values driven and paternalistic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saginaw, MI
    Current Employee - Anonymous Employee in Saginaw, MI

    I have been working at Covenant HealthCare full-time (more than 5 years)

    Pros

    Great focus on customers and patients
    Solid finances

    Cons

    Too lean to allow innovation and creativity. Leadership jobs are overloaded leaving little time to think about improvement

    Advice to ManagementAdvice

    Invest in your people to be more successful. Learn to trust your staff to fix things. Stop relying so much on consultants

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Not to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LIS Administrative in Saginaw, MI
    Former Employee - LIS Administrative in Saginaw, MI

    I worked at Covenant HealthCare full-time (more than 5 years)

    Pros

    unknow, this was a good hospital

    Cons

    The managment with IT is not very good

    Recommends

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