Coventry First Reviews

Updated January 20, 2015
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2.7
9 Reviews
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Alan H. Buerger
6 Ratings

Employee Reviews

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  1. Great Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry First (more than 5 years)

    Pros

    This is a great company to start at after your college career. Great place to get your feet wet in the "real world". Wide variety of jobs from finance to contacts to sales.

    Cons

    There really isn't a ladder to climb. Any moves in the company will most likely be lateral with no bonus or raise. Company does not offer a lot of incentives to succeed and push yourself.

    Advice to ManagementAdvice

    Consider pushing out some of the management who are bored and tired of working there anyways. There are a lot of newer employees who have great ideas and the drive that is lacking in current management. The company would do a lot better with some fresh blood.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful

    During my time at the company I often felt just like a warm body.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Services Coordinator in Fort Washington, PA
    Former Employee - Contract Services Coordinator in Fort Washington, PA

    I worked at Coventry First full-time (more than a year)

    Pros

    Subsidized cafe on-site offering delicious, healthy meals at an affordable price. The office interior is very high end including artwork and top of the line work stations.

    Cons

    Senior leadership is clearly motivated by profits only. There is a great lack of communication coming down from the top. Many of the lower level positions offer little opportunity for advancement. There is also a great deal of nepotism.

    Advice to ManagementAdvice

    Meet with your employee's more often. Provide business updates at least on a quarterly basis. Learn to show more compassion. For example, the CEO announced there would be no pay raises in 2012 and then the following day announced a Q&A with an artist that commissioned the new "art garden" on the executive floor. In 2012, nearly 100 people were laid off yet the company was able to retain there luxury boxes and box seats at all 3 Philadelphia sports venues. The remaining employees were also given a free trip to the Bahamas shortly after the lay-offs. This illustrates a clear disconnect between upper management and their employees.

    Doesn't Recommend
  3. Management is no good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry First

    Pros

    Great benefits, good pay, raises, paid holidays, fmla

    Cons

    management play favorites, they don't help you grow with in the company, micro-manage, director doesn't know your name.

    Advice to ManagementAdvice

    Treat everyone fairly

    Doesn't Recommend
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  5. Good place to start; not to stay. Great for people who want to do little work and coast along.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Fort Washington, PA
    Former Employee - Financial Analyst in Fort Washington, PA

    I worked at Coventry First full-time

    Pros

    People are nice, job is extremely simple, benefits are great.

    Cons

    Dull location--small town with nothing around; pay is way below market value--the benefits, though great, don't come close to making up for it; job isn't intellectually stimulating--anyone can do it; nepotism; no sponsorship or reimbursement of any kind for exams, certifications, schooling, etc. Around half the people got laid off or left (including myself) in the past couple of years; Owners are greedy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Dull, boring place to work but does offer security and little stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Fort Washington, PA
    Former Employee - Financial Analyst in Fort Washington, PA

    I worked at Coventry First full-time (more than a year)

    Pros

    Most of the time, the workload was very low. You can easily coast by if that's your thing. I don't recall anyone being fired for poor performance in the 2+ years I worked there, and there were definitely people who put in little to no effort. They also have tickets to a lot of sporting events that they regularly let the employees take. The health insurance plan was also very good.

    Cons

    The actual work is dull and repetitive. It's literally the same thing every day. The pay is low and so are annual raises - if you even get one. Opportunity for advancement is null for 95% of the people there. Many of the management policies are needlessly strict (i.e. every employee's hours are 8:30-5:30 with a 1 hr lunch, no exceptions. all semi-interesting websites are blocked. no casual dress days except for special occassions, etc.).

    Advice to ManagementAdvice

    Well, they can read the cons list if they care, but I can't really blame them if they don't care. They've made an obscene amount of money and the grunt workers can be replaced easily enough. No real need to treat them better or give any more of your money to them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. Good Place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Contract Analyst in Fort Washington, PA
    Former Employee - Associate Contract Analyst in Fort Washington, PA

    I worked at Coventry First full-time (more than a year)

    Pros

    If you are a Philadelphia Sports fan, the company has suites in all of the Philly stadiums and regularly distribute tickets

    Cons

    Very little room for advancement. It is a very nepotistic company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Above average workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Tucson, AZ
    Current Employee - Customer Service in Tucson, AZ

    I have been working at Coventry First full-time (more than 5 years)

    Pros

    Great teamplayers. Spot awards. Great benefits and pto training constant so your in the loop

    Cons

    Not too much in raises. Hard to advance from starting position unless you hit it lucky or are well liked by someone same people picked over and over for employees of the month!

    Advice to ManagementAdvice

    All your employees have strong points in one area or another and they should be recognized for their efforts! Raises shouldn't be overlooked if an employee has contributed to your company

    Recommends
    Positive Outlook
  9. 1 person found this helpful

    No opportunity, low pay, nice benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry First

    Pros

    coworkers all very nice, the benefits and perks were very good, low level of stress, workload never more than you can handle

    Cons

    opportunity for advancement is little to none. pay is not what it should be, and quality work is not rewarded, nor is poor work punished

    Advice to ManagementAdvice

    people exist below you. act like you know that. treat them with respect, communicate with them, appreciate what they do

    Doesn't Recommend
    Disapproves of CEO
  10. good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Regional
    Current Employee - Regional

    I have been working at Coventry First

    Pros

    employees, staff, people, co workers

    Cons

    location is not desirable to public transport

    Advice to ManagementAdvice

    growth

    Recommends
    Approves of CEO

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