Coventry Health Care Reviews

Pros

Good pay scale. Job Security.

Cons

Unorganized IT processes. Company has grown too fast. Still operate with small company process.

Advice to Senior Management

Listen to your employees.

Pros

There are many talented people in the Workers' Comp division who are great to work with. The health benefits are competitive and the work is interesting. The company is open to work-from-home for particular roles.

Cons

Older planning techniques and PMO methods slow progress. Annual salary increases for high performing employees leave much to be desired. The volume of departments can make it difficult to get things done.

Advice to Senior Management

Put more emphasis on communicating the leadership team's vision and direction down through the ranks so employees feel more connected to the big picture. Improve annual compensation increases for high performing employees at all levels.

Pros

Advanced career opportunity is readily available.

Cons

With so many departments and people, sometimes it hard to know who does what.

Pros

If you can fog a mirror, you'll probably not get fired.
Generally people are treated well but the work load is often unfairly distributed.

Cons

You work with a lot of employees that can fog a mirror.
If you perform your job very well management rewards you by freezing you in that position.
Communication is terrible.

Advice to Senior Management

Stop having surveys about how things are going and enforce management to communicate with team members. My management team goes months without any communication with their staff.

Pros

good job opportunity to get familiar with health insurance

Cons

the pay is not so great

Advice to Senior Management

Pay attention! Give praise when praise is due..keep the morale up

Pros

Weekends/holidays off, two weeks paid vacation (good luck though with scheduling it), pretty good benefits package including health insurance

Cons

Clueless management, little to no chance for promotion, vast disparity ($10-$15K) in pay between people doing the same job, raises are poor to non-existent, constantly-shifting expectations for job performance, sweatshop atmosphere, forbidden to work from home even though job is all computerized so it doesn't matter where you do it, immediate supervisors recognize good job performance but no one higher cares or listens to them

Advice to Senior Management

No one can tell you anything; you've got it all figured out. And now you're sending the nurse jobs overseas. Nice going. You are what is wrong with America.

Pros

Decent pay
8-5 (if you leave for your life)
Good co-workers if you get a chance to talk to them
Nice building to work in

Cons

No recognition for work-raises, bonuses or system to explain how to achieve these

Supervisor training and structure is lacking-I was responsible for training new case managers and correcting other CM's mistakes instead of having a meeting to discuss how we ALL could correct our mistakes

The amount you work is inversely proportionate to the amount of respect and pay you receive. When other people's work is not done it often fell to myself and other overworked CMs. We then would be scolded for not getting OUR work done on time because we were busy trying to get others CMs late work in quickly.

No teamwork due to bad leadership

And lastly, it is a hostile environment. In some department there, someone is scared of someone else. And the supervisor allows it as does HR. Employees can curse their supervisor in front of other employees and still have their job. Others employees cannot be a minute late from lunch without a "scolding." You start to become uncertain daily of what comes next. Uncertainty in a job environment is not good.

Advice to Senior Management

For what it is worth. They did not ask why I left. That is telling I think and sad.

I echo what another said here. Listen to your employees. We could save you a lot more money and help grow the company, a lot. And we try, alone and at meetings, and get disrespected and supervisors said they had no time or that we all need to "get back to our own work and not be concerned with THOSE matters." I came from insurance where I turned profit in my department within months for the company and not one person at mhnet would listen. Why hire me?

Pros

Ok if you want to gain some professional business experience but don't plan on staying

Cons

Management likes you only if your one of their pets. If you don't lick their boots, your treated like an outsider and made feel unwelcome. Years of service don't mean a thing, loyalty, arriving on time 100 %, working optional over time 100 %, always being a team player, it all means nothing if your not an ass kissing boot licker to the management which is by the way is a joke. most of the supervisors should't be allowed to supervise a horse stable clean up crew.

Advice to Senior Management

Treat people like people, treat everyone the same, not just the one's that kiss up

Pros

The ability to work your way up within the company. Good Benefits. Great work/life balance. No weekends. A managment team that cares about it's employees and treats them fairly.

Cons

Training for some positions is lacking - but it's something that is being addressed and is getting better. Employee wage compensation could be better.

Advice to Senior Management

Keep the lines of communication open at all times, not just when it suits you best.

Pros

Flexible work schedule, no weekends or holidays. Great work/personal life balance.

Cons

Little to no training provided to managers. Excellent classes are available but they are not required. Promotions seem to be based upon time with the company, not ability. Therefore, terrible managers are being promoted. Poor communication from above management. I've seen many staff members who are actually afraid to talk to their boss because of past experiences with ridicule or short, un-supportive answers.

Advice to Senior Management

Please require management classes for all new supervisors and managers! Incorporate leadership theory so a similar approach can be applied across the whole company!