Coventry Health Care

  www.coventryhealthcare.com
  www.coventryhealthcare.com

Coventry Health Care Reviews in Downers Grove, IL

263 Reviews
3.1
263 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark T. Bertolini
14 Ratings

Review Highlights

Pros
  • The flexibility of a work from home position as well ass the income potential (in 22 reviews)

  • Good work life balance for staff lucky to be chosen for the Hoteling program (in 14 reviews)


Cons
  • No regard for work-life balance; particularly poor health benefits since Aetna acquisition (in 11 reviews)

  • I see co workers in other areas struggling due to poor management, no work life balance and poor training (in 7 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Development Consultant in Downers Grove, IL
    Current Employee - Senior Applications Development Consultant in Downers Grove, IL

    I have been working at Coventry Health Care full-time (more than 3 years)

    Pros

    Great for work-life balance. There are work at home opportunities, flexible hours, generous vacation and benefits.

    Cons

    Just got bought out by Aetna, so future is bleak. Most of us will probably lose our jobs.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Individual Medical Insurance Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Individual Medical Insurance Underwriter in Downers Grove, IL
    Current Employee - Individual Medical Insurance Underwriter in Downers Grove, IL

    I have been working at Coventry Health Care full-time (more than 3 years)

    Pros

    Location; Work from home option; reasonable pay

    Cons

    Insurance benefits; Facility not updated; Too many reserved parking spaces

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Like a sinking ship since the Aetna acquisition closed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager - IT in Downers Grove, IL
    Current Employee - Manager - IT in Downers Grove, IL

    I have been working at Coventry Health Care full-time (more than 3 years)

    Pros

    Recently acquired by a big-name company that seems to have better vision and commitment to customers and employees. If you can avoid the inevitable integration staff reductions, you might be able to find a place inside the mothership.

    Cons

    Many of the best managers and staff have found jobs elsewhere - unfortunately, a lot of lower performers and people waiting for retirement are the ones who are left. Benefits under Aetna are much more expensive than they were under Coventry, and they only offer high-deductible medical plans (no PPO or HMO option).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Company tries hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Downers Grove, IL
    Current Employee - Senior Manager in Downers Grove, IL

    I have been working at Coventry Health Care full-time (more than 5 years)

    Pros

    The most ethical company for which I have worked. This company is thoughtful about business decisions...the knee doesn't jerk.

    Cons

    A lot of change is coming.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    An average company to work for. Not the best culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Downers Grove, IL
    Former Employee - IT Project Manager in Downers Grove, IL

    I worked at Coventry Health Care full-time

    Pros

    Stability - Health Insurance space.
    Growth

    Cons

    Plenty of layers to deal with
    Moves slowly
    Employee engagement lacking

    Advice to ManagementAdvice

    Value employee asset.
    Walk the talk

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Lot of hours, no correct direction from Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Developer in Downers Grove, IL
    Current Employee - Developer in Downers Grove, IL

    I have been working at Coventry Health Care

    Pros

    Location and that's the only thing I can think of

    Cons

    1. Lot of hours. Night and weekends is norm.
    2. Less team work. Old office environment
    3. Too many things needs to be done at one time. No prioritization from upper management.
    4. Worst work culture, just a sweat shop.

    Advice to ManagementAdvice

    Don't see people as resource, see them as asset.
    Improve work culture, have a vision and direction for the teams

    Doesn't Recommend
  8. 2 people found this helpful  

    If you want to enter into the Business Analysis field, this might be your start!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst, Project Manager in Downers Grove, IL
    Former Employee - Business Analyst, Project Manager in Downers Grove, IL

    I worked at Coventry Health Care

    Pros

    It is a good entry place into the health care field. At Coventry, you are able to get the knowledge of Legacy health systems. They provide payment for PMP certification which is a good entry point to other fields. If you are looking for an entry point into the Business Analysis field, this will be a good starting point for you. When you are here, please make contacts and network as much as you can. If you also like a laid back, quiet (emphasis on the word: quiet), you just might like this place. Another benefit of working at Coventry is that once a while, you get to travel outside of your resident office.

    Cons

    Coventry pays substantially below the market value. As a result of this, i have observed several staff, (management included) jump ship to other lucrative opportunities. To put this in a humorous way, the turn around is as bad as you see in UPS!
    Second downside is that Coventry is behind on technology. They still use legacy systems and to keep up with the growing market, they have to subcontract their work to other companies. On the employee level, let me give you an insight: When i started there, my desktop (yes desktop) with the monitor from 1968. The PC was running on Windows 98.
    Another disadvantage is that although there is high turnover, the long time staff are not being promoted. When an executive position opens up, they waste so much time looking at resources externally and don't promote from within. When the executive position fills up with a new recruit, the new person sees how bad Coventry is and leaves, now we are back again to square one.

    Advice to ManagementAdvice

    Look into promotion from within, Please pay more, Please update computers, switch to laptops and please create some worthwhile projects. Please offer training concurrent with the times. and so much more!

    No opinion of CEO

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