Coventry Health Care Reviews

7 reviews filtered by
  • Harrisburg, PA Area
  • Any Job Title
3.6
7 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Mark T. Bertolini
1 Rating

7 Employee Reviews

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  1. Very satisfying experience working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utilization Review in Harrisburg, PA
    Former Employee - Utilization Review in Harrisburg, PA

    I worked at Coventry Health Care full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great group of people to work with. Manager was very understanding and was all about improving her employees.

    Cons

    No flexible start work times and also no available overtime work.

  2. Promotion is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Ops Analyst in Harrisburg, PA
    Current Employee - Senior Business Ops Analyst in Harrisburg, PA

    I have been working at Coventry Health Care full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to get promoted within current position and by applying to other positions

    Cons

    Some managers are promoted but never given direction on how to lead

    Advice to Management

    Train your leaders

  3. Helpful (2)

    A jumbled mess of chaotic unorganized management failures that have a direct negative impact on employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Harrisburg, PA
    Former Employee - Customer Service Supervisor in Harrisburg, PA

    I worked at Coventry Health Care full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The employees are nice enough considering the laughable management structure. Never have I been around people who thought they were so important but more clueless then anything.

    Cons

    CSO is all I can speak for... the employees are treated like CRAP which explains the high turnover rate and what basically boils down to a new supervisor EVERY YEAR....

    Advice to Management

    Be part of the solution not part of the problem

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  5. A company that changes its culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Analyst in Harrisburg, PA
    Current Employee - Senior Actuarial Analyst in Harrisburg, PA

    I have been working at Coventry Health Care full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is acquired by Aetna and is changing to a more formalized big company culture and value employee more. have more formal and organized corporate structure

    Cons

    In the past, usually high turnover rate, a lot of people leaving because they don't think they can be promoted in the company. Now this side seems to be improving. But the job stability may be a big issue in the next two years while in transition.

    Advice to Management

    Appreciate your work force as of today, don't think you can let them go and find some one better. Your investment on the existing employees will be paid off if they keep on working for you.

  6. Ok company to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Harrisburg, PA
    Current Employee - Senior Business Analyst in Harrisburg, PA

    I have been working at Coventry Health Care full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Advancement opportunities are available sometimes, co-workers are friendly

    Cons

    Pay is a little lower than competition, bonuses are lower than competition

  7. Coventry

    Current Employee - Senior Actuarial Analyst in Harrisburg, PA
    Current Employee - Senior Actuarial Analyst in Harrisburg, PA

    I have been working at Coventry Health Care full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    1. Use Citrix technology company wide, make the working from home very possible. so they are very flexible, where you work, as long as you get the job done. 2. A lot of training to the new employees, both on-line and in-person.

    Cons

    Need more organized culture events to bring people together.

  8. Decent people; not much management support in a customer service shop

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Harrisburg, PA
    Former Employee - Customer Service Associate in Harrisburg, PA

    I worked at Coventry Health Care

    No opinion of CEO
    No opinion of CEO

    Pros

    Access to home; good hours

    Cons

    Customer Service environment; difficult systems; not delivering good news

    Advice to Management

    More time to take calls increases customer satisfaction

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