Coventry Health Care

  www.coventryhealthcare.com
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Coventry Health Care Reviews

Updated August 19, 2014
Updated August 19, 2014
278 Reviews

3.1
278 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark T. Bertolini
12 Ratings

Review Highlights

Pros
  • The flexibility of a work from home position as well ass the income potential (in 22 reviews)

  • Good work life balance for staff lucky to be chosen for the Hoteling program (in 14 reviews)


Cons
  • No regard for work-life balance; particularly poor health benefits since Aetna acquisition (in 11 reviews)

  • I see co workers in other areas struggling due to poor management, no work life balance and poor training (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Overland Park, KS
    Current Employee - Case Manager in Overland Park, KS

    I have been working at Coventry Health Care full-time for more than 3 years

    Pros

    Great people to work with.

    Cons

    No opportunity to grow and not fully merged with Aetna.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Solid Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Peoria, IL
    Former Employee - Manager in Peoria, IL

    I worked at Coventry Health Care full-time for more than 10 years

    Pros

    Benefits were above average,they kept changing some of them to make their selves more appetizing for an acquisition or merger

    Cons

    Bought by Aetna was pretty much the nail in the coffin for a chance of the whole company succeeding. Having an almost 70 something year old CEO . It was pretty apparent the company was on the sales block.

    Advice to ManagementAdvice

    Direction of the company after Aetna acquisition was not good.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    It was a great working for Coventry Healthcare Group. Would work there again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ADMINISTRAATIVE ASSISTANT/DATA ENTRY  in  Atlanta, GA
    Current Employee - ADMINISTRAATIVE ASSISTANT/DATA ENTRY in Atlanta, GA

    I have been working at Coventry Health Care as a contractor for less than a year

    Pros

    Management was very helpful and kind. The was great!!

    Cons

    There's also personal growth at this company.

    Advice to ManagementAdvice

    Very fear and layed back.

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Coventry is Aetna--all hail our new overlords

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director
    Current Employee - Senior Director

    I have been working at Coventry Health Care full-time for more than 5 years

    Pros

    Good salaries. Now through Aetna, good work/life programs. Benefits are okay.

    Cons

    Coventry's corporate culture was horrible. Each person was hit with the work of three and you either sank or swam. The politics are soap-opera-worthy. One person who was fired along with the entire department for almost getting the federally contracted product operations shut down because of compliance violations has been quietly rehired by her long-time friend in a leadership position.

    Advice to ManagementAdvice

    Respect the people who actually do the work. Saving a penny here and there to make the bottom line look good doesn't even out when you have to spend hundreds of thousands to rehire positions when people burn out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Conservative organization with stringent employee guidelines.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care

    Pros

    The org structure made sense. Local management who I partnered with had integrity, were fair, and truly had the best interest of the employee and the organization in mind. I enjoyed working there in my role.

    Cons

    The policies of the organization were rigid. It didn't give management very much discretion to use judgement in any special circumstances.

    Advice to ManagementAdvice

    A little bit of flexibility goes along way in earning employee engagement.

  7.  

    I enjoyed my time working for/with Coventry prior to Aetna acquisition. My comments and ratings are for Coventry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Coventry Health Care full-time for more than a year

    Pros

    Coventry had good medical and dental benefits; budgeted overall company finances well; executive leaders actually listened and responded to senior leadership who represented each department; open and accepting to the need to change and grow.

    Cons

    Coventry could be too slow moving in a very fast paced industry; not all departments were created equally; overly efficient with employee:task resulting in overall poor performance/results delivery.

    Advice to ManagementAdvice

    Coventry senior leadership should have been monitored more closely with respect to performance, delivery of 'honest' results and use of finances. Additionally, efficiencies being made in Coventry did not allow for success on critical projects and even day-to-day tasks (too few people to do the job). Sourcing out is not of great value anymore on a number of levels and what saves cost now, will hit the bottom line in the future in many ways. With Aetna - it will serve you well to remember the motto 'The Aetna Way'. Aetna needs to scale back the showboating/PR and start practicing what they claim are their values. If you haven't worked for Aetna for 10+ years, you don't belong. I have seen so many efficiencies that can be made in such a short time. They are not a good fit for me. My survey results are for Coventry with the exception of Mark Bertonlini review.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    It was a very rewarding opportunity to be part of the medical industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Systems Information Specialist  in  San Diego, CA
    Former Employee - Provider Systems Information Specialist in San Diego, CA

    I worked at Coventry Health Care full-time for more than 10 years

    Pros

    Very professional setting. Working with staff constantly updating provider database network.

    Cons

    Maintaing providers as part of our network and recruiting and contracting new ones.

    Advice to ManagementAdvice

    Offer more intermittent training.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Very satisfying experience working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utilization Review  in  Harrisburg, PA
    Former Employee - Utilization Review in Harrisburg, PA

    I worked at Coventry Health Care full-time for more than a year

    Pros

    Great group of people to work with. Manager was very understanding and was all about improving her employees.

    Cons

    No flexible start work times and also no available overtime work.

    Recommends
    Approves of CEO
  10.  

    It was a great experience, they are a great company to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care

    Pros

    Good company culture. Great people to work with. Super company.

    Cons

    They laid me off the consolidate our group in Harrisburg PA.

    Advice to ManagementAdvice

    Value your employees they are your best asset.

  11.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Coventry Health Care full-time for less than a year

    Pros

    Some states had good health insurance coverage, but only the companies Coventry acquired.

    Cons

    Medical insurance does not cover anything. Coventry is known for not paying claims or not covering anything. Many doctors do not want to care for patients who have Coventry Insurance.

    Advice to ManagementAdvice

    Pay claims and offer coverage that other companies offer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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