Coventry Health Care

  www.coventryhealthcare.com
  www.coventryhealthcare.com

Coventry Health Care Reviews

Updated December 4, 2014
Updated December 4, 2014
274 Reviews
3.0
274 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark T. Bertolini
17 Ratings

Review Highlights

Pros
  • The flexibility of a work from home position as well ass the income potential (in 22 reviews)

  • Good work life balance for staff lucky to be chosen for the Hoteling program (in 15 reviews)


Cons
  • No regard for work-life balance; particularly poor health benefits since Aetna acquisition (in 11 reviews)

  • I see co workers in other areas struggling due to poor management, no work life balance and poor training (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Coventry Health Care full-time (more than an year)

    Pros

    Coventry Health Care has very dedicated, hard-working employees. As long as you are willing to work hard, there are opportunities for advancement

    Cons

    The company runs very lean on staffing and resources.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Company was somewhat fair in employee treatment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Newark, DE
    Former Employee - Customer Service Associate in Newark, DE

    I worked at Coventry Health Care full-time (more than 10 years)

    Pros

    Working environment was good, fellow employees and supervisors were helpful.

    Cons

    New policies were not always given in timely fashion to facilitate good customer service

    Advice to ManagementAdvice

    Keep communication at a high level to ensure exceptional service to customers- internal and external

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriting Consultant in Bethesda, MD
    Former Employee - Underwriting Consultant in Bethesda, MD

    I worked at Coventry Health Care

    Pros

    Coventry Health Care has very dedicated, hard-working employees. As long as you are willing to work hard, there are opportunities for advancement.

    Cons

    The company runs very lean on staffing and resources due to poor financial results.

    Advice to ManagementAdvice

    Need to value the employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Cross Trained Communication Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Houston, TX
    Current Employee - Anonymous in Houston, TX

    I have been working at Coventry Health Care full-time (more than 5 years)

    Pros

    This was a nice place to work for a while. I met and gained some great friends while there for 5 years. Paid holidays and annual bonuses were a plus!

    Cons

    Management could be better. A lot of favoritism goes on there to be promoted. Seniority and skills don't play a role in promotions. High turn over rates.

    Advice to ManagementAdvice

    Get and respect honest advice from your employees to help the business run smoother. They are on the front line so their suggestions will help the business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Unappreciated and undervalued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Columbia, MD
    Former Employee - Manager in Columbia, MD

    I worked at Coventry Health Care full-time (more than 5 years)

    Pros

    The location was convenient and the medical benefits were better than average.

    Cons

    Poor middle and senior management and continuous changes in Executive Management. I had 4 CEO's during the 7 years that I was employed there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A comfortable workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time

    Pros

    Healthcare industry is a stable and comfortable industry to be in. Company was doing well and we always received bonus at the beginning of each year. I enjoyed my work and the people I work with. Our management were capable and fair leaders.

    Cons

    It's ironic but our health care benefits were not as good as we would have liked. High deductibles. Not so good prescription coverage.

    Approves of CEO
  8.  

    Challenging, making a different in people's lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Integrated Service Specialist in Tucson, AZ
    Current Employee - Senior Integrated Service Specialist in Tucson, AZ

    I have been working at Coventry Health Care full-time (more than 3 years)

    Pros

    Good training, opportunities to advance are common

    Cons

    Can be high stress at times, cross training is active

    Advice to ManagementAdvice

    Better benefits would be appreciated across the board

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concurrent Review Coordinator in Scottsdale, AZ
    Former Employee - Concurrent Review Coordinator in Scottsdale, AZ

    I worked at Coventry Health Care full-time (more than an year)

    Pros

    Great staff to work with.

    Cons

    No management support when it comes to work load.

    Advice to ManagementAdvice

    Give your employees an opportunity to give feedback without backlash.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Cut Throat Company only concerned with profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reporting Analyst in Cranberry Twp, PA
    Former Employee - Reporting Analyst in Cranberry Twp, PA

    I worked at Coventry Health Care full-time (more than 3 years)

    Pros

    I thought it would be a career move. I thought I would learn a lot.

    Cons

    Manager was petty and played favorites big time. Felt stuck. No where to moved. Senior management paid excessively.

    Advice to ManagementAdvice

    Share the wealth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Sr Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coventry Health Care full-time (more than an year)

    Pros

    Good work life balance. Friendly and caring environment. Fair benefits.

    Cons

    Tactical management. Poor decision making. No ability to reinvent themselves to continue to be competitive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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