Coventry Health Care

www.coventryhealthcare.com

Coventry Health Care Reviews

Updated January 28, 2015
Updated January 28, 2015
281 Reviews
2.9
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark T. Bertolini
20 Ratings

Review Highlights

Pros
  • The flexibility of a work from home position as well ass the income potential (in 22 reviews)

  • Good work life balance for staff lucky to be chosen for the Hoteling program (in 15 reviews)


Cons
  • No regard for work-life balance; particularly poor health benefits since Aetna acquisition (in 11 reviews)

  • I see co workers in other areas struggling due to poor management, no work life balance and poor training (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent stable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer in Sunrise, FL
    Current Employee - Trainer in Sunrise, FL

    I have been working at Coventry Health Care

    Pros

    Work life balance is aligned. I enjoyed working with my direct report although she was in another state. Nice helpful co workers. I always got a fair raise and a decent bonus. Benefits are good too, I started with 3 weeks of vacation!

    Cons

    Useless meetings that take place weekly. As a trainer, I didn't feel I received the best training. There were no Train the trainer sessions, it was always read the material and ask questions. It did make me work harder as I wanted to give my participants the most comprehensive training I could.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    I enjoyed working for this Company. I also gained a few great friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Underwriter in Downers Grove, IL
    Former Employee - Underwriter in Downers Grove, IL

    I worked at Coventry Health Care

    Pros

    Worked with a great team of people. Manager was very flexible and available. Benefits and salary were pretty good.
    Good work environment

    Cons

    Could provided better opportunities for promotions.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Management sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coventry Health Care full-time (more than a year)

    Pros

    Office setting
    Good benefits
    Quarterly bonuses

    Cons

    Repetitive work
    Salary isn't the greatest
    Management isn't good
    Irregular hours
    Mandatory overtime with hardly any notice

    Advice to ManagementAdvice

    Management isn't trained to do the work we do. There isn't room for much advancement and they only give you a few days notice to do mandatory overtime.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Steady job with no ability to advance, horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pitts, PA
    Current Employee - Customer Service Representative in Pitts, PA

    I have been working at Coventry Health Care

    Pros

    Steady job and decent pay

    Cons

    Management at the facility I worked was awful.

    Advice to ManagementAdvice

    Hire non judgmental and prejudice management. Boss was a racist and hated gays.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Company was somewhat fair in employee treatment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Newark, DE
    Former Employee - Customer Service Associate in Newark, DE

    I worked at Coventry Health Care full-time (more than 10 years)

    Pros

    Working environment was good, fellow employees and supervisors were helpful.

    Cons

    New policies were not always given in timely fashion to facilitate good customer service

    Advice to ManagementAdvice

    Keep communication at a high level to ensure exceptional service to customers- internal and external

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriting Consultant in Bethesda, MD
    Former Employee - Underwriting Consultant in Bethesda, MD

    I worked at Coventry Health Care

    Pros

    Coventry Health Care has very dedicated, hard-working employees. As long as you are willing to work hard, there are opportunities for advancement.

    Cons

    The company runs very lean on staffing and resources due to poor financial results.

    Advice to ManagementAdvice

    Need to value the employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Micromanagement is the name of the game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Generalist in Scottsdale, AZ
    Current Employee - Human Resources Generalist in Scottsdale, AZ

    I have been working at Coventry Health Care full-time (more than a year)

    Pros

    Good benefits, some of the coworkers were extremely nice, great location in the heart of Old Town.

    Cons

    I worked in HR and got insight on many different units and all had the same complaints, the #1 complaint being micromanagement. I will gladly say the same for my boss. She was the worst boss I had ever worked for- completely unprofessional and unhappy, which seemed to be a pattern within this company. There were very few opportunities for advancement and the initial interview process is extremely tedious and unnecessary. These are not only complaints from within Human Resources but complaints I had heard throughout the company- in the Scottsdale office and beyond. If you are thinking of accepting employment solely for the benefits, think again. The six week grueling interview process is only the beginning. I

    Advice to ManagementAdvice

    All processed are WAY over-managed. Let people do their jobs and you might actually see some retention. Worst company I have EVER worked for.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Coventry Health Care full-time (more than a year)

    Pros

    Coventry Health Care has very dedicated, hard-working employees. As long as you are willing to work hard, there are opportunities for advancement

    Cons

    The company runs very lean on staffing and resources.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not a friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utilization Review Nurse
    Former Employee - Utilization Review Nurse

    I worked at Coventry Health Care

    Pros

    Pay was ok, benefits were not

    Cons

    Management was not supportive of staff. A lot of independent learning, no thorough training. Worked overtime on regular basis without getting paid for it.Short staffed most of the time I was there.

    Advice to ManagementAdvice

    Treat your employees as you would want to be treated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager of Medicare Contracting in Tampa, FL
    Former Employee - Manager of Medicare Contracting in Tampa, FL

    I worked at Coventry Health Care full-time (less than a year)

    Pros

    Fellow employes were very nice and my direct report was really helpful. But, other than that I have nothing nice to say.

    Cons

    Office culture sucked. My manager was a washed up, nasty beast. I heard she did retire and she needed to

    Advice to ManagementAdvice

    Get rid of the old and bring in new to bring in their ideas of how things should be done now. Offer better benefits, I mean you ARE a health care company. Company values and promotions also lacking.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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