Coventry Health Care Reviews

Updated July 1, 2015
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294 Employee Reviews

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  1. Helpful (1)

    I enjoyed working for this Company. I also gained a few great friends.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Downers Grove, IL
    Former Employee - Underwriter in Downers Grove, IL

    I worked at Coventry Health Care

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Worked with a great team of people. Manager was very flexible and available. Benefits and salary were pretty good.
    Good work environment

    Cons

    Could provided better opportunities for promotions.


  2. Helpful (3)

    Horrible job, don't apply!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get a paycheck, a desk, a computer, outdated furniture, free ice, a break room, and nice bathrooms. If you need ergonomic support, it will take an act of congress to get it. Some of the people are nice to your face, but they will talk about you behind your back.

    Cons

    Do not even think of working here, just run away!!! A lot of workplace harassment; some people may be nice to your face, but will talk about you behind your back. No recognition for hard work, they only care about numbers. Bonuses are only for those that get 200% on their productivity. Don't complain about anything, you will be targeted for the rest of your stay at the company. High deductible health insurance, it will bleed you dry of money. The pay is horrible. PTO is horrible, accumulation is based on the number of years you've been with the company. Management is a joke, they don't want to be there, and they just want you to shut up and get your work done. Management has their favorites, they will only help the "favorites" to advance their career. No career advancement is possible unless you are a "favorite" with management.

    Advice to Management

    You should all be required to do the same work as your direct employees, and earn the same pay and respect that they currently receive. The best way to fix all the horrible problems is to fire all the executives and management. They are so set in their ways, nothing good will ever come for them.


  3. Helpful (1)

    Management sucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coventry Health Care full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Office setting
    Good benefits
    Quarterly bonuses

    Cons

    Repetitive work
    Salary isn't the greatest
    Management isn't good
    Irregular hours
    Mandatory overtime with hardly any notice

    Advice to Management

    Management isn't trained to do the work we do. There isn't room for much advancement and they only give you a few days notice to do mandatory overtime.


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  5. Steady job with no ability to advance, horrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pitts, PA
    Current Employee - Customer Service Representative in Pitts, PA

    I have been working at Coventry Health Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Steady job and decent pay

    Cons

    Management at the facility I worked was awful.

    Advice to Management

    Hire non judgmental and prejudice management. Boss was a racist and hated gays.


  6. Company was somewhat fair in employee treatment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Newark, DE
    Former Employee - Customer Service Associate in Newark, DE

    I worked at Coventry Health Care full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working environment was good, fellow employees and supervisors were helpful.

    Cons

    New policies were not always given in timely fashion to facilitate good customer service

    Advice to Management

    Keep communication at a high level to ensure exceptional service to customers- internal and external


  7. Good People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Consultant in Bethesda, MD
    Former Employee - Underwriting Consultant in Bethesda, MD

    I worked at Coventry Health Care

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Coventry Health Care has very dedicated, hard-working employees. As long as you are willing to work hard, there are opportunities for advancement.

    Cons

    The company runs very lean on staffing and resources due to poor financial results.

    Advice to Management

    Need to value the employees more.


  8. Helpful (1)

    Micromanagement is the name of the game

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Scottsdale, AZ
    Current Employee - Human Resources Generalist in Scottsdale, AZ

    I have been working at Coventry Health Care full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, some of the coworkers were extremely nice, great location in the heart of Old Town.

    Cons

    I worked in HR and got insight on many different units and all had the same complaints, the #1 complaint being micromanagement. I will gladly say the same for my boss. She was the worst boss I had ever worked for- completely unprofessional and unhappy, which seemed to be a pattern within this company. There were very few opportunities for advancement and the initial interview process is extremely tedious and unnecessary. These are not only complaints from within Human Resources but complaints I had heard throughout the company- in the Scottsdale office and beyond. If you are thinking of accepting employment solely for the benefits, think again. The six week grueling interview process is only the beginning. I

    Advice to Management

    All processed are WAY over-managed. Let people do their jobs and you might actually see some retention. Worst company I have EVER worked for.


  9. Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director

    I worked at Coventry Health Care full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Coventry Health Care has very dedicated, hard-working employees. As long as you are willing to work hard, there are opportunities for advancement

    Cons

    The company runs very lean on staffing and resources.


  10. Helpful (1)

    Not a friendly environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utilization Review Nurse
    Former Employee - Utilization Review Nurse

    I worked at Coventry Health Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay was ok, benefits were not

    Cons

    Management was not supportive of staff. A lot of independent learning, no thorough training. Worked overtime on regular basis without getting paid for it.Short staffed most of the time I was there.

    Advice to Management

    Treat your employees as you would want to be treated.


  11. Cross Trained Communication Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Houston, TX
    Current Employee - Anonymous in Houston, TX

    I have been working at Coventry Health Care full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    This was a nice place to work for a while. I met and gained some great friends while there for 5 years. Paid holidays and annual bonuses were a plus!

    Cons

    Management could be better. A lot of favoritism goes on there to be promoted. Seniority and skills don't play a role in promotions. High turn over rates.

    Advice to Management

    Get and respect honest advice from your employees to help the business run smoother. They are on the front line so their suggestions will help the business.



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