Cox Communications Reviews

Updated March 14, 2015
120 reviews filtered by
  • Atlanta, GA Area
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3.6
120 Reviews
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Cox Communications President Pat Esser
Pat Esser
445 Ratings

120 Employee Reviews

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  1. Very flexible schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Client Support Specialist in Atlanta, GA
    Current Employee - Client Support Specialist in Atlanta, GA

    I have been working at Cox Communications

    Pros

    Very Flexible schedule, work from home

    Cons

    Pay is a bit low

    Advice to ManagementAdvice

    Raise pay level

    Recommends
    Neutral Outlook
  2. cox is a very good company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Senior Java Developer in Dunwoody, GA
    Current Contractor - Senior Java Developer in Dunwoody, GA

    I have been working at Cox Communications as a contractor (more than a year)

    Pros

    working environment is great. People are friendly. Garden is beautiful.

    Cons

    IT team is a little weak. Some IT teams not diversified. Some teams becomes Indian teams.

    Advice to ManagementAdvice

    hire excellent people and keep a diversify environment.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great family company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Executive in Atlanta, GA
    Former Employee - Human Resources Executive in Atlanta, GA

    I worked at Cox Communications full-time (more than 10 years)

    Pros

    Exciting industry, intentional about positive culture, excellent opportunities

    Cons

    Balancing work and life is a challenge

    Recommends
    Positive Outlook
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  5. Best Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Infrastructure Designer in Atlanta, GA
    Current Employee - Senior Infrastructure Designer in Atlanta, GA

    I have been working at Cox Communications

    Pros

    Good culture and work environment

    Cons

    Not very challenging jobs, not lot of hands on..

    Advice to ManagementAdvice

    Stop depending on vendors on everything

    Recommends
    Positive Outlook
    Approves of CEO
  6. Fabulous company, great values, autonomy and work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Cox Communications

    Pros

    Some of the best people I've ever worked with --- mature, ethical professionals who know their stuff, not afraid to disagree, sometimes vehemently, without it becoming personal. Contractors smile when they remember working at CCI.
    Terrific, open & transparently, humanely managed IT organization in a company with solid values you actually believe in. They mean it sincerely when they say they care about employees.
    Lots of room to move up if you've got the chops and can learn your way through the organization. Okay if you stay where you're happiest, too. Compensation above market for skilled positions. Pension with five-year vest.

    Cons

    Large organization, with all that entails. Organizational maturity is uneven, and some areas quicker to move than others.
    There's a bit of an old-boy network, and you'll feel excluded if your team isn't run by someone who's part of it. It's not a big deal; just buck up and do your best, people will take note.
    On multidivisional projects, not always clear who's driving. Possible to get around obstacles, but why not just remove them?
    Two weeks vacation is hard to adjust to if you're a senior resource accustomed to more like four. You'll get back up to three pretty quickly, though.

    Advice to ManagementAdvice

    Don't let market pressures take your eye off the focus on supporting employees.
    Don't change your values, ever. This is a great company; that's even harder to hold on to than it is to build.
    Keep doing what you're doing, and double down on delivery speed for key initiatives.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful

    Company politics overload.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Atlanta, GA
    Former Intern - Anonymous Intern in Atlanta, GA

    I worked at Cox Communications as an intern (less than a year)

    Pros

    Low stress job. Very corporate company. Also they just got new offices with an awesome smoothie stand in the lobby.

    Cons

    Office politics was everywhere. The company culture is not what it used to be or what they advertise it to be. I constantly saw people going being other people's back. Wouldn't recommend this job to someone who is young and wanting to make a difference or really put their heart and soul into their work.

    Advice to ManagementAdvice

    Upper management needs to put the focus back to the employees. Trust your employees to make wise decisions and listen to them. Also stop hiring contractors, you will never get the same quality of service from a contractor. Plus many of the contractors I dealt with were very rude.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful

    Politics, politics, politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Atlanta, GA
    Former Employee - IT Manager in Atlanta, GA

    I worked at Cox Communications

    Pros

    Good people, good pay, nice work environment, dynamic IT environment

    Cons

    The politics of this place are brutal. Be prepared to be stabbed in the back at least once a week.

    Advice to ManagementAdvice

    Stop all the in-fighting and back stabbing.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful

    Unsure of the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager IT in Atlanta, GA
    Current Employee - Senior Manager IT in Atlanta, GA

    I have been working at Cox Communications full-time (more than 3 years)

    Pros

    Most employees and contractors are great to work with. New buildings with excellent large cafe.
    Senior Leadership is good, and still appears to care about their employees.

    Cons

    Unsure of the company long term strategy and direction for cable TV. Far too many contractors, not enough full time employees with knowledge. Workload and work life balance is offside, as it is difficult to take vacation, and if so, expected to work throughout.

    Advice to ManagementAdvice

    Work/life balance needs to be addressed especially in Technology, as all the good employees are leaving. Most FTE's are burnt out and not appreciated. Need to tip the contractor to Full Time Employee ratio balance back so that tribal knowledge can remain within the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful

    A challenging and caring place to work

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Seniot Business Analyst in Atlanta, GA
    Former Contractor - Seniot Business Analyst in Atlanta, GA

    I worked at Cox Communications as a contractor (more than 5 years)

    Pros

    Excellent relationship with managers and co-workers

    Cons

    Sometimes too much process got in the way of getting things done

    Advice to ManagementAdvice

    Continue to offer twice weekly fruit basket. It speaks to your commitment to the well being of your employees and contractors.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Come prepared 'cause you are on your own.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Atlanta, GA
    Former Employee - Product Manager in Atlanta, GA

    I worked at Cox Communications full-time (less than a year)

    Pros

    Cox pays well, higher then average for the cable/telecommunications industry. They are smaller than the other players in the industry but they make up for it by being incredibly diverse.

    Cons

    Cox gives you zero training. Zilch, zip, nada. You'd better know what you need to know when you hit the door. If you don't, they are very quick to show you the door.

    Recommends
    Positive Outlook
    Approves of CEO

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