Cox Communications
3.3 of 5 502 reviews
www.cox.com Atlanta, GA 5000+ Employees

Cox Communications Reviews

Updated Apr 19, 2014
All Employees Current Employees Only

3.3 502 reviews

                             

72% Approve of the CEO

Cox Communications President Pat Esser

Pat Esser

(312 ratings)

64% of employees recommend this company to a friend
502 Employee Reviews
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Review Highlights

Pros:
  • "Benefits start right away, co workers were awesome, and nothing wrong with free cable and internet"
    in 29 reviews
  • "Decent work life balance depending upon your manager"
    in 28 reviews
Cons:
  • "Watch out for women directors & senior management"
    in 14 reviews
  • "High Sales Driven or a non-sales position, company closed call center"
    in 13 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Take advantage of employees

Anonymous Employee (Former Employee)

I worked at Cox Communications

ProsGood team building and great peers

ConsToo many responsibilities with lack of recognition and compensation

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Stressful but worth it.

Customer Retention Representative (Current Employee)
Rancho Santa Margarita, CA

I have been working at Cox Communications full-time for more than 5 years

ProsAmazing compensation package including base pay, commission, PTO, pension plan, and health care.

ConsStressful job dealing with upset customers.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Approves of CEO

 

Working in Cable

Data Analyst (Current Employee)
San Diego, CA

I have been working at Cox Communications full-time for more than 3 years

ProsCox is team centered environment where collaboration is encouraged.

ConsMy type of work sometimes involves many extra hours to get the job done.

Advice to Senior ManagementInvest more in analytics!

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Career Opportunities
         
  • Approves of CEO

 

Great feedback from supervisors, always willing to further your career.

Inbound Sales Representative (Current Employee)
Wichita, KS

I have been working at Cox Communications full-time for more than a year

ProsGreat pay and benefits for employees.

ConsDepending on position, not always the best hours for everyone.

Advice to Senior ManagementKeep living Cox values!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • No Opinion of CEO

 

They Take Care of Their Employees

Anonymous Employee (Former Employee)

I worked at Cox Communications full-time for more than a year

ProsThe employees are given medical benefits their very first day of employment. There are also many perks that comes with the job: free or reduced cable, internet, and phone services.

ConsAs with any job, there are a few cons to working for Cox Communications.

In my experience there, there are usually unqualified supervisors who do not make very good leaders and, they are kept in that position due to favoritism.

The work can also get repetitive and boring.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Good Company to work for with many different departments that allow you to move around during your tenure.

Anonymous Employee (Current Employee)

I have been working at Cox Communications full-time

Prosgreat benefits, tuition assistance, and good leadership,

ConsBeing in a highly competitive market and the company is going through consolidation efforts which force constant change. You must be ready for a changing environment which can cause some frustration and/or stress.

Yes, I would recommend this company to a friend

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My experience at Cox Communications was awesome.

Telephony Outage Reporting Analyst (Former Employee)
Atlanta, GA

I worked at Cox Communications as a contractor for more than a year

ProsI gained additional knowledge and was well received.

ConsWas unable to transition from contractor to a permanent position.

Advice to Senior ManagementValue your contractors, we want to work for you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Upper management provided opportunity and means for success

Credit and Collections Manager (Former Employee)
San Diego, CA

I worked at Cox Communications full-time for more than 8 years

ProsStable company, promotes innovation, supports employees

ConsAs always, there are political agendas within senior team

Advice to Senior ManagementContinue the great communications with direct reports.

Yes, I would recommend this company to a friend

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  • No Opinion of CEO

 

Cox is a great family owned, family atmosphere workplace.

Anonymous Employee (Current Employee)
Atlanta, GA

I have been working at Cox Communications full-time

ProsSuccessful company that rarely reduces staff.

ConsIt's a big company and you sometimes get swallowed up in the corporate environment.

Yes, I would recommend this company to a friend

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  • Approves of CEO

 

Retention, Cox OC

Retention (Former Employee)
Rancho Santa Margarita, CA

I worked at Cox Communications part-time for more than 3 years

ProsGood benefits and pay with minimal education requirements.

ConsMandatory overtime at times. Too much management with a large disconnect to subordinates.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Cox Communications reviews and ratings — including employee satisfaction and approval rating for Cox Communications CEO Pat Esser. All 502 reviews posted anonymously by Cox Communications employees.