Cox Communications Reviews

Updated March 28, 2015
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3.4
786 Reviews
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Cox Communications President Pat Esser
Pat Esser
444 Ratings

Pros
  • They truly do have a good work/life balance as a whole company (in 39 reviews)

  • Benefits- subsidized cable and internet are good (in 37 reviews)

Cons
  • Pay is lower in the call center than other similar companies nearby (in 18 reviews)

  • Upper management has their own agenda without giving clear strategy to the team (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    A career at Cox Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Specialist in San Diego, CA
    Current Employee - Solution Specialist in San Diego, CA

    I have been working at Cox Communications full-time (more than a year)

    Pros

    The working environment at Cox Communications is team focused. Everyone is welcome and always willing to lend a hand.

    Cons

    Overall the company is great to work for. At times the commission structure can change which can be slightly frustrating month to month.

    Advice to ManagementAdvice

    Keep up with the good work.

    Recommends
    Positive Outlook
  2. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cox Communications

    Pros

    Overall, great benefits and opportunity to grow if willing to apply self and have mobility.

    Cons

    With recent reorganization changes, local opportunities are limited.

    Advice to ManagementAdvice

    Keep the communication lines open from management to frontline

    Recommends
    Neutral Outlook
    Approves of CEO
  3. inbound sales, you take inbound calls for nation wide sales in english and SPANISH. you have to hit the matrix to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative in Phoenix, AZ
    Current Employee - Inbound Sales Representative in Phoenix, AZ

    I have been working at Cox Communications

    Pros

    the commission are great the higher you hit your goal. $2300- 3000 and you get paid every two weeks and 1 check is hourly and the second check is hourly plus commisison

    Cons

    some months are tough to hit, goals are high and you get paid every two weeks and 1 check is hourly and the second check is hourly plus commisison

    Advice to ManagementAdvice

    management is awesome, they help you and coach you and let you get on the web and watch tv by your seat

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Representative in Virginia Beach, VA
    Current Employee - Direct Sales Representative in Virginia Beach, VA

    I have been working at Cox Communications

    Pros

    Free cable and discounts always flexible with scheduling

    Cons

    they don't give out free internet for employees

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cox Communications

    Pros

    laid back management, great benefits, diverse

    Cons

    pay a little low,

    Recommends
    Neutral Outlook
  7. Happy gong to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Representative in San Diego, CA
    Current Employee - Direct Sales Representative in San Diego, CA

    I have been working at Cox Communications

    Pros

    Great pay, schedule and benefits

    Cons

    No cons yet, so far so good.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cox Communications

    Pros

    Everything is amazing, plus free cable

    Cons

    I dont dislike anything

    Advice to ManagementAdvice

    increase budget

    Recommends
    Positive Outlook
  9. it's a good company to work for.

    Current Employee - Technical Support Representative in Omaha, NE
    Current Employee - Technical Support Representative in Omaha, NE

    I have been working at Cox Communications

    Pros

    perks such as free cable services.

    Cons

    getting yelled at for something you can help, such as outages. or when people don't pay their bill and don't expect to be shut off.

    Advice to ManagementAdvice

    better compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  10. cox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cox Communications

    Pros

    Pay, Benefits, hourly is good compared to a lot of other companies

    Cons

    transistional changes make the job very stressful

    Advice to ManagementAdvice

    be more in tune with what your subordinates are feeling

    Recommends
    Negative Outlook
  11. Very flexible schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Client Support Specialist in Atlanta, GA
    Current Employee - Client Support Specialist in Atlanta, GA

    I have been working at Cox Communications

    Pros

    Very Flexible schedule, work from home

    Cons

    Pay is a bit low

    Advice to ManagementAdvice

    Raise pay level

    Recommends
    Neutral Outlook

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