Cpsi Reviews

Updated September 13, 2014
Updated September 13, 2014
32 Reviews
1.9
32 Reviews
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Cpsi President and CEO J. Boyd Douglas
J. Boyd Douglas
23 Ratings

Employee Reviews

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  1.  

    Learning experience, gave me a foot in the door of the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Representative  in  Mobile, AL
    Former Employee - Support Representative in Mobile, AL

    I worked at Cpsi full-time for more than a year

    Pros

    Great starter job when first out of college. Great resume builder to enter the competitive industry.

    Cons

    There is a lot of nepotism, being that it's a small town. This means you may be overlooked and someone who knows someone higher up given the promotion instead. Company is surrounded by multiple colleges so this keeps the salaries very low comparable to industry averages, this keeps the turnover rate very high.

    Advice to ManagementAdvice

    Do a salary analysis of the industry and pay your people something comparable instead of letting those that you've invested time in go off to greener pastures.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Literally Initech from Office Space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Mobile, AL
    Former Employee - Analyst in Mobile, AL

    I worked at Cpsi as a contractor for more than a year

    Pros

    Culture was very fun and friendly. Work life balance was also great.

    Cons

    Monontenous work. Low salaries.

    Advice to ManagementAdvice

    Align more compensation incentives with employee performance.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Good enough for a resume entry but you will have to learn the real world way on your own time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer  in  Mobile, AL
    Current Employee - Developer in Mobile, AL

    I have been working at Cpsi full-time

    Pros

    Good benefits at low cost with good health care options including gym membership discount, weight watchers, on-site clinic. Lenient with personal schedules.

    Cons

    Legacy software will drive you insane. Their application of Java and other current software tools are so limited you are almost lying by putting them on your resume. I would recommend anyone to continue to educate themselves with industrial standards instead of thinking that you can take the "CP way" anywhere else. You would be in big trouble. Since there isn't much to take from the job you will either have to leave as soon as you can find a better job or decide on being there for life. There is no gray area - sinking yourself 10 years here with a load of illogical and bad practices will cause detrimental harm to your career when you leave. Not only is personal development limited but so is the compensation. Salaries are very low until about 3 years when you qualify for profit sharing, then you will finally get close to market value. Also, the working environment daily is very boring and anti-social. Overall its really miserable!

    Advice to ManagementAdvice

    Pay more. Get rid of cobol.

    Doesn't Recommend
    No opinion of CEO
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  5. 4 people found this helpful  

    Its like watching someone use a muscle car to plow a field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Support Representative  in  Mobile, AL
    Former Employee - Senior Support Representative in Mobile, AL

    I worked at Cpsi full-time for more than 5 years

    Pros

    great benefits, 401k, dental, life, health, on site clinic. doesn't require specialized training

    Cons

    management is all over the place in terms of competency. old boy network rules the roost. lines of responsibility confused and muddled

    Advice to ManagementAdvice

    cut out half of middle management
    require managers to be able to pass a competency test with the software

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    I would only recommend to work here to build your resume.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phys App Representative  in  Mobile, AL
    Current Employee - Phys App Representative in Mobile, AL

    I have been working at Cpsi full-time for more than a year

    Pros

    Good health benefits and raises.

    Cons

    Training, inconsistency in management structure, gossipy atmosphere

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A stable, conservative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer  in  Mobile, AL
    Former Employee - Programmer in Mobile, AL

    I worked at Cpsi full-time for more than 3 years

    Pros

    CPSI is a responsibly run public company that consistently turns a profit and pays dividends and profit sharing bonuses. The culture is friendly and customer oriented. They've never performed mass layoffs.

    Cons

    One key to CPSI's success is cost management. Salaries are low and perks are few. The work is usually quite tedious.

    Advice to ManagementAdvice

    Good job, guys.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    "Stepping Stone" Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Representative  in  Mobile, AL
    Former Employee - Support Representative in Mobile, AL

    I worked at Cpsi full-time for more than 3 years

    Pros

    Good medical and dental benefits for full time employees. Good schedule for call center when in college and need an evening shift.

    Cons

    Poor training when moving up the ladder and they take advantage of good, hard working employees. Favoritism was shown when disciplining employees and distributing work load.

    Advice to ManagementAdvice

    Make sure the senior employees that are training new hires and those who are new to a lateral/upward position in the company have the disposition and patience to train people. Not all employees are fast learners and others may not be as tech savvy going into a new position.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    You better be related or mother teaches someone's children, or a best friend if you want to do anything professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cpsi full-time for more than 5 years

    Pros

    Health Insurance
    Outdated Facility
    Outdated Equipment
    Accents Hard to Understand

    Cons

    Extremely poor management, relatives and friends excel without talent and ability. High School mentality that reeks of unprofessional behavior. Poor product and poor support. Uncompetitive wages and per diem barely buys dinner.

    Advice to ManagementAdvice

    There should be a purge of the nonsense that exist at CPSI. Remove all incapable (which is most) and then remove the friends/relatives they have moved into lateral positions. One department is managed by the VP family and cronies.
    Try to actually become professional and stop holding skilled employees back.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    A vile snake pit of the lowest caliber.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ITS  in  Mobile, AL
    Former Employee - ITS in Mobile, AL

    I worked at Cpsi full-time for more than 3 years

    Pros

    Good medical coverage. That's about it.

    Cons

    Where to begin.....This company is a snake pit of the vilest caliber. The problems with this company all stem from management who treat employees as production assets rather than people. Actual leadership is scare, as this is a company run more by software than actual people. Those who are promoted to middle management position are placed there because they are ruthless enough to "Do what needs to be done" - actual leadership abilities and the respect of your staff are not a requirement. More than once, I saw people of low intelligence and questionable ethics promoted into management positions over far more qualified and humane people who actually did have both intelligence and staff respect simply because upper management knew that they would be pliable. A certain measure of psychopathy is a definite requirement of middle managers here, as I actually noted myself that the ability to see an issue from anyone else's perspective but your own immediately excludes you from consideration for management. This attitude is enforced, and is openly taught and discussed in CPSI's management training program - behind closed doors of course. The management back-end software on their Big Brother system is heart-wrenching in its thoroughness on ways to destroy employees. Don't get me wrong, there are *some* good people as managers there, the ladies in the coding department especially come to mind, but the gates of hell begin in the department next door and continue throughout the rest of the company with few exceptions.

    The poisoned nature of the management at CPSI bleeds quite profusely into the general rank and file employees. As the normal employees live in a bubble, there is a definite case of North Korea syndrome, as they are generally happy to have (and are regularly told that they should be thankful that they have) a job, they generally settle into the daily torment and accept it as normal for a business environment. They forget that better places to work exist all over and just accept their lot in life. Those few who do not do so are quickly removed and never spoken of again, lest they sow dissent. All of this results in a company culture where you end up having few, if any, people you can call a friend, and even fewer that you can trust - the gossip here is legendary, and almost all of it is done with the intent of removing the competition from the perceived path of ascension of the rank and file employees (Of which there are actually few chances, despite what the company tells you). Gossip also WILL be used against you at performance reviews as an excuse not to promote or raise you, and middle managers are instructed to note and hoard this gossip (true or not) for this purpose. When they cant find any good gossip, outright lies will suffice. Employees who travel regularly are in a fortunate position, as travel gets you way from the snake pit for a while, but it eventually catches up. An employee who makes an authority figure look like a fool by being right about something will be on the fast track out the door - the manager will bury them entirely in order to save face. Needless to say, people who come up with good ideas to help the company are held under tight scrutiny and labelled as "disruptive", especially if their ideas are better than what exists currently and makes some middle manager's fiefdom look lackluster.

    I should summarize by saying that CPSI was not always like this. Back in the not-too-distant past (Up until 2008), this was a good place to work, with brighter, more optimistic, and generally good people running the company. Over time, however, their experimentation with different management techniques has planted poisonous seeds that are now in full bloom among management and general employees. CPSI is a company that has degenerated, not due to failed products or bad stock prices, but due to unchecked internal rot. A company that used to be free, open, welcoming, and cutting-edge has now sunk to an ossified state of stagnation, corruption, and political venom using severely outdated technology and talking bad about their customers. They are now reaping what they have sown and deserve every bit of it in spades. For any fresh graduates looking for a job, I will reinforce to you that there are other places you can work - while CPSI may hire you easily, they are also just as likely to fire you easily and damage your future employ-ability elsewhere. This place is the Wal Mart of IT. I'll put it this way - CPSI is so well-known as a meat grinder that the Big Brother notation of TERMINATED on your name can actually be a positive thing for getting hired locally, since so many tech firms in Mobile know that they terminate their best and brightest in favor of keeping the pliable sheep.

    Advice to ManagementAdvice

    When you're getting your incompetent social media lady to plant these fake good reviews, she really should be instructed on how to make them more authentic. You know, the usual way you instruct people, by getting in their faces and shouting profanities at them. Right, "J"?

    Doesn't Recommend
    Disapproves of CEO
  11. 3 people found this helpful  

    Worst company I have ever worked for in my professional career!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Support Representative  in  Mobile, AL
    Former Employee - Software Support Representative in Mobile, AL

    I worked at Cpsi full-time for more than a year

    Pros

    I can no think of any. I was miserable the entire time I was there.

    Cons

    Training for the job is horrible, pay is low, and management rules by fear. The middle management I worked with, withheld vital information that could have been used to help the customer quickly. Instead they make you spend hours searching for an answer only to make fun of you and gossip behind your back. I've witnessed it more than once! Our job as a support rep at CPSI is to teach the customer how to "work around" the glitchy, outdated, and poorly programmed software.

    Advice to ManagementAdvice

    Management there does not seek advice. It's their way or no way.....even if it doesn't work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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