Cracker Barrel Reviews

Pros

good food at a discount

Cons

poor management because they are not trained well.

Advice to Senior Management

hire better managers

Pros

I love the people I work with

Cons

The policies are a bit dated, and not only that only seem to apply to certain people. Some managers often dont know what they are doing and cause more stress in a situation than help. This is the only retail enviroment I've been in where they tell you to take items off the floor and put them in the stock room... you can't sell something that isnt on the sales floor.

Advice to Senior Management

Realize the size of your stores and dont send more product than will fit in your stock room. Train managers better and select managers that can actually handle the job. Accept that times have changed, tattoos and piercings are common now.

Pros

good wages; can be a fun environment if push for it

Cons

management isn't evaluated as often as should be, nor very accurately; can be very disorganized at times, especially during transition periods from system to system

Pros

Salary and benefits....Thats about it. The company is ran by people born and raised in Lebanon, Tn who have no idea whats happened in the world since Columbus landed.

Cons

Caught in the past. Obsessed with posessing this image of employment in the 40's & 50's

Advice to Senior Management

Be more concerned with embracing differences. Accept people who are "different" because its right and your non discrimination policy insists on it. Stop trying to pretend like everyone is "country fresh" (a rediculious phrase the company passes along to mean everyone acts like they are trapped in the early 19th century)

Pros

they work around my scheduling
health insurance

Cons

hours of operation
long hours of being on your feet with few opportunities to sit down

Pros

for the most part great people to work with
ok benefits compared to other restaurants

Cons

besides the "par" program not a clear pat to advance,too much favoritism from management and if someone complains there is retaliation even if they tell you there is not

Advice to Senior Management

need to pay more attention to feed back from employees at store level and avoid retaliation,it is common sence if more than a few employees are telling you the same thing is going on chances are it is true.
management by intimidation does not produce results

Pros

This is a flexible job, and you can make great money if you are quick, efficient, and friendly. The servers here are not snooty like in other alcohol serving restaurants, and we feel like a big family. Loved working here, managers always help you!!

Cons

Very fast-paced, if everyone is not working as a team, you will end up doing half of other peoples work, but teamwork is key here for everyone to make money.

Advice to Senior Management

Continue to jump in as needed to help employees, promote teamwork

Pros

lots f training. All of the time.

Cons

changes all of the time.

Advice to Senior Management

truly praise your employees.

Pros

There are some great people who really care for the Brand work there.
The pay and bonuses are good.
For the most part you know what's expected.

Cons

Too much “buddy- buddy” between direct reports and supervisors. Not a performance based company.
As a DM the role is more of an area manager, very hands on. My DM became manager of the day during a visit.

Advice to Senior Management

Plot a course and stay on it. Directions to the field change too often. All the cost cutting of the past several years is also hurting guest service and food quality.

Pros

If you are a hostess you constantly get to do different things.

Cons

As a hostess sometimes waiters/waitresses do not clean up their tables or even if they do they leave them a mess. This becomes your job as does occasionally selling items in the store, and taking order. Management treats people who have worked their longer better then they treat new employees. Prepare to be bossed around by not only management but by seniority.