Cracker Barrel
3.0 of 5 438 reviews
www.crackerbarrel.com Lebanon, TN 5000+ Employees

Cracker Barrel Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.0 438 reviews

                             

65% Approve of the CEO

Cracker Barrel President & CEO Sandra B. Cochran

Sandra B. Cochran

(117 ratings)

50% of employees recommend this company to a friend
438 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Able to transfer to different locations, Flexible schedule, Half off meals when working,"
    in 23 reviews
  • "the only pros to working at this company are great people servers are great"
    in 13 reviews
Cons:
  • "long hours - typical waitresssing job"
    in 20 reviews
  • "Long hours, poor quality of life"
    in 6 reviews
  • Show more review highlights

Reviews

     

    The barrel

    Anonymous Employee (Former Employee)

    ProsTips are relatively decent depending on where you work.

    ConsSOme people are lazy and you have to pick up the slack for others

    Advice to Senior ManagementStop micromanaging the servers

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    1 person found this helpful  

    I have over 12yrs in restaurant management. I love working with people.very energetic and a great team player.

    Par IV Server (Current Employee)
    Pooler, GA

    ProsMeet New people and the atmosphere

    ConsDealing with bad attitudes from other associates and managers that don't appreciate a hard worker.

    Advice to Senior ManagementTalk to associates like they matter.really listen....

    Yes, I would recommend this company to a friend

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    Great learning experience with a chance to advance in the company.

    Hostess (Current Employee)
    Willoughby, OH

    ProsThe employees are very friendly. It's like a family. There are different levels of advancement in the company. They work with you to try to accomodate your family life with work life.

    ConsI feel that the compensation should be more. Also, I feel that training periods should be longer to make sure that the new employees understand the job that the company needs them to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Ups and downs or Cracker Barrel in hartselle alabama

    Cashier/Retail (Former Employee)
    Hartselle, AL

    ProsFriendly management. Discounts. Get paid every week.

    ConsHave to work every Sunday. Not every flexible scheduling

    Advice to Senior ManagementBe more flexible.

    No, I would not recommend this company to a friend

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    Server

    Anonymous Employee (Current Employee)

    ProsGood pay and great management.

    ConsCrappy hours and every now and then you get rude people.

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    Great place for students/those with other priorities

    Server (Current Employee)
    Terre Haute, IN

    ProsI have worked in many restaurants, but working for CB has surpassed all others. I am a college student, and while I am about to graduate and move on to bigger things by using my degree, I have to give CB some credit. They worked so well with my busy schedule of 18 credit hours and other engagements. They understand that students have other priorities, and as long as you are a hard worker while there and are respectful (letting them know ahead of time, not being a no-call/no-show, etc.) then they will be understanding. Great company, great policies, and at my location- great management.

    ConsI was a server, I obviously wasn't looking to make a comfortable living by working here part-time, but it helped me pay my rent and I was able to pick up hours when I needed some extra cash like your typical college student normally does!

    Advice to Senior ManagementI love my CB fam, they've been good to me! Keep up the good work.

    Yes, I would recommend this company to a friend

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    Okay Company

    Anonymous Employee (Former Employee)

    Prosloyal employees, great guest, job security as so many managers come and go

    ConsLong hours that are inconsistent, must work all holidays, and work a min of 7 days in a row to take a weekend off.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Worked with great servers and good management

    Anonymous Employee (Former Employee)

    ProsGood atmosphere and decent tips

    ConsSometimes the management doesn't do well with figuring out who should go home first and such

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    Hostile work environment with two table sections

    PAR III Server (Former Employee)
    Florence, KY

    ProsFlexible schedule and a vacation after 1 year

    ConsHostile work environment and the managers do not know how to talk to the servers. Employees talk to each other with no respect. The company makes sure they make their money but doesn't look out for their servers making their money. Two table sections on weekend and MAYBE 3 during the week. No money there if you want to support yourself.

    Advice to Senior ManagementTreat experienced servers like experienced servers. Let them make enough money to support themselves. And quit letting the guests run the business.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    cross training and getting decent hours a joke; most employees need second jobs

    Cashier (Current Employee)
    Shrewsbury, PA

    Prosflexible scheduling; great guests; wonderful co-workers, on the whole. absolutely awesome retail manager. The initial training was great; as was the cross-training. No follow through with shifts/par up in cross-train positions. The cultural values read well, are really wonderful; not adhered to at the store level due to micromanaging from managers and corporate and lack of communication.

    Consif you complain to management, you get what you want. if you work hard and care about pleasing people and the guest experience, you don't. too much cutting hours; cross train and then never give shifts; too many employees slacking off; management ignores fights in kitchen; management cooking not managing. good restaurant managers leave as soon as they can. Punishing employees for getting second jobs by cutting their schedules even more. Extremely high turnover rate and no appreciation for long time employees.

    Advice to Senior ManagementThere is no work-life balance. You request off for any reason; you never get the shift back unless you whine. Reward your hard working employees and stop scheduling the slackers--no wonder you have no clean dishes or silverware rolled. LISTEN to your employees. They will tell you what they need to be happy, productive workers. Also, your store managers desperately need better work-life balance so they can stop taking their frustrations out on store employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Cracker Barrel reviews and ratings — including employee satisfaction and approval rating for Cracker Barrel CEO Sandra B. Cochran . All 438 reviews posted anonymously by Cracker Barrel employees.