Cracker Barrel Reviews

Updated April 18, 2015
20 reviews filtered by
  • Nashville, TN Area
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2.7
20 Reviews
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Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
11 Ratings

20 Employee Reviews

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  1. It was a great experience and I would definitely go back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in Lebanon, TN
    Current Employee - Operations Analyst in Lebanon, TN

    I have been working at Cracker Barrel full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They care about their employees and want them to be the best and make sure they are happy. They have very good benefits and really support a great work life balance. The people you work with make it an amazing place to come every day.

    Cons

    They struggle with change as well as introducing new ideas/technology/programs as it takes them longer than normal to make small changes. The salary in my opinion is below average.

    Advice to Management

    Try to develop and introduce new technology for better analysis and more efficient reporting.

  2. people are mean and rude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher in Portland, TN
    Current Employee - Dishwasher in Portland, TN

    I have been working at Cracker Barrel part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the people are nice

    Cons

    Some of the mangers are rude and talk to ya like adog

  3. terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Cook in Dickson, TN
    Current Employee - Grill Cook in Dickson, TN

    I have been working at Cracker Barrel part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You do get raised and cheap food

    Cons

    Managers think they are better than u and u have no sympathy just work, also no breaks no matter what. I'm in night school and worked from 2pm-1am no break on several occasions and still get my hours cut

    Advice to Management

    Get off your high horse and treat your employees with respect

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  5. Cracker Barrel was nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Assistant in Nashville, TN
    Former Employee - Server Assistant in Nashville, TN

    I worked at Cracker Barrel

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    flexable hours, great staff, and good money, as long as you work hard you advance quickly

    Cons

    tucking in your shirt, shining your shoes

    Advice to Management

    You were great to me and I advanced quickly... There's more money to be had at bigger restaurants, but it was a great stepping stone for my current career

  6. Kinda what you'd expect.

    Former Employee - Host in Nashville, TN
    Former Employee - Host in Nashville, TN

    I worked at Cracker Barrel part-time (More than a year)

    Pros

    - decent HR policies
    - paid training
    - direct \access to biscuits
    Typical restaurant experience, I'd say. Depends on management, coworkers and location.

    Cons

    Yeah, it caters to a certain... demographic, i.e. old Southern white people. The constant blaring of mainstream country may sap dangerous amounts of one's will to live.

  7. Meh, served it's purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Nashville, TN
    Former Employee - Server in Nashville, TN

    I worked at Cracker Barrel part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Wasn't too stressful of a serving job. Clientele is exactly what you'd expect, so don't expect killer tips, but they will likely be very nice regulars and people passing through.

    Cons

    Management doesn't listen to anyone. Ever. Even if you're having kidney problems and request time off work and you're scheduled anyway. Repeatedly.

    Advice to Management

    Listen and do your job...

  8. Servers are Nobody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Nashville, TN
    Former Employee - Server in Nashville, TN

    I worked at Cracker Barrel full-time (More than a year)

    Pros

    The Guests are a lot of fun. You meet people of all walks of life from all over the world. Many countries see Cracker Barrel as a tourist stop. For the most part you work with great people.

    Cons

    Management will tell you that you can walk if you want. That the one position a restaurant can survive without is servers. Even after years of service they want you to be 100% dedicated to them, but they aren't dedicated to you. The managers are manipulated and controlled by certain employees who hold things over their heads as control issues, it's easy since Managers have no boundaries.

    Advice to Management

    What applies to one person should apply to all. The more control you lose the more you try to gain in effect pushing out your loyal and honest employees who are their for the right reasons.

  9. Great place for College Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess/Server/Cashier in Brentwood, TN
    Current Employee - Hostess/Server/Cashier in Brentwood, TN

    I have been working at Cracker Barrel full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great place for students to work. Depending on the Position you're working hours are great.

    Cons

    Working there as a server expect to work multiple doubles as a new hire and beyond. When you request time off expect to get scheduled to work those days

  10. Worst job EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Nashville, TN
    Former Employee - Associate Manager in Nashville, TN

    I worked at Cracker Barrel full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay, benefits, and staff. The best management training program I've seen. Every manager trains at their home office I Lebanon, TN for a couple of weeks to learn the kitchen without the stress of getting food served quickly

    Cons

    Told during interview and training that the rumors of LONG crazy hours were a thing of the past and Cracker Barrel now has a work/life balance. Got out of training and was scheduled 70 hours/6 days my first 6 weeks and it wasn't because of a shortage of managers. My store had 6 managers!! Still expected me to go home and work on "projects" on my one day off! Was told I need to scream at the crew and treat them like dogs from my GM and my district manager. I don't work that way and I told them that during interview

    Advice to Management

    It's restaurants. I understand there are long hours. But when you are fully staffed with managers there is no reason to regularly SCHEDULE managers 12+ hours a day/days a week

  11. Helpful (2)

    Not a place for your career or children

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Murfreesboro, TN
    Former Employee - Hostess in Murfreesboro, TN

    I worked at Cracker Barrel part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much. You receive a discount but it is not much

    Cons

    Mgmt- never took the employee side and never said good job but always had something you can improve on. They have too many rules and break them constantly. I had a manager friend quit and suggest I quit because there is not much room to grow and they are quick to fire.

    Customers (guest)- pains. Old people or religious nuts who do not tip and complain

    Pay rate- bogus

    Product- food was heart attack on a plate. The store has over priced stuff you can get at Dollar General.

    Advice to Management

    Go back to the founding principles and get this company back in shape.

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