Cracker Barrel Reviews

Updated September 1, 2015
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3.3
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Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
271 Ratings

Pros
  • Flexible schedule while going to school (in 32 reviews)

  • For the most part you work with great people (in 16 reviews)

Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • They may call it full-time, but it's barely enough hours (in 13 reviews)

More Pros and Cons

937 Employee Reviews

Sort: Popular Rating Date
  1. OK Job but not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Huntsville, AL
    Former Employee - Retail Merchandiser in Huntsville, AL
    Recommends
    No opinion of CEO

    I worked at Cracker Barrel (More than 5 years)

    Pros

    Customer were great. The changing of product was exciting. Very easy job

    Cons

    No benefits, Low pay and the management only cares about there bonuses.

    Advice to Management

    Start caring about your employees.


  2. Associate manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of potential to move up.

    Cons

    No appreciation, no life work balance lots of un paid hours.

    Advice to Management

    Learn as much as you can as fast as you can. Ask lots of questions.


  3. shift leader

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fun environment and friendly staff. best retail manager!!

    Cons

    district manager is not very nice and has favorites of employees. Not much room for advancement


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Smyrna, TN
    Former Employee - Anonymous Employee in Smyrna, TN

    I worked at Cracker Barrel full-time (More than a year)

    Pros

    Great staff, good managers and awesome upper management. Fun and laid back vibe plus management will work with your schedule

    Cons

    Hard to move up and hard to get full time hours. Servers and restaurant side have more hours compared to retail side. If you are on retail side the pay is very low.

    Advice to Management

    Keep up the good work. Home office and upper management need to remember that promoting people within is usually easier then training a completely new manager.


  6. Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail in San Antonio, TX
    Current Employee - Retail in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment great pay a job where you feel right at home ,no stress great benifits

    Cons

    Work hokidays,late hours,busy environment, stress, its a stressful job and people are nosy

    Advice to Management

    Be fair


  7. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lebanon, TN
    Current Employee - Anonymous Employee in Lebanon, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time

    Pros

    Great company with very High Standards

    Cons

    Saturday and Sunday can get hectic


  8. Retail Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Manager in Edmond, OK
    Former Employee - Retail Manager in Edmond, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cracker Barrel (More than 3 years)

    Pros

    Cracker Barrel has wonderful ethics and lives by it's mission statement of "pleasing people" both internal and external guests.

    Cons

    Nothing, Cracker Barrel does what it says it will do and strives to take care of their guests and employees.

    Advice to Management

    Continue to follow the advice and knowledge of Sandy Cochran. This company is doing the right things to continue to be one of America's favorite places to visit and will for many more.


  9. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate Brand Manager in Kissimmee, FL
    Former Employee - Senior Associate Brand Manager in Kissimmee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cracker Barrel full-time (More than 10 years)

    Pros

    guest interaction, quality of food and service

    Cons

    early morning hours and cook to order breakfast

    Advice to Management

    none


  10. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Cook in Mount Airy, NC
    Current Employee - Grill Cook in Mount Airy, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel (Less than a year)

    Pros

    Good atmosphere, fast paced , really had a good time working there .

    Cons

    Understaffed , management sometimes indirect .

    Advice to Management

    Communicate more effectively , demonstrate clear direction to hourly employees .


  11. Helpful (1)

    Great training, good benefits, overall a good company to be a part of.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in North Canton, OH
    Current Employee - Server in North Canton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    If you are working in a relatively small town off the interstate, Cracker Barrel is great. The managers are required to shake your hand every day and for the most part treat you with respect, no matter what your job is. Serving is a hard job no matter where you're at, but I can't imagine a better company to start serving for because of the excellent training they give you. In these less urban Cracker Barrels (going by person experience and from talking to other CB employees,) co-workers and managers become more like family. Having a good relationship with co-workers makes work so much less stressful. Tips are fair, I have always made more than minimum wage serving for Cracker Barrel, averaging about $10-$12 an hour. They are also very flexible with scheduling and have a fairly lax policy for calling-off (notify 2 hours prior and you get 2 absences per month.)

    Cons

    The more urban the area, the crappier CB is to work at. I don't think that's the company's fault, just a general reality of life. Higher volume stores have more employees and you don't really get that "family" co-worker experience. Moving from semi-rural to urban Cracker Barrel was a huge disappointment for me and I am actively looking for another job due mostly to rude co-workers. I can handle rude customers all day, but when rude people are the only type you have to deal with, it gets old FAST. I miss my old Cracker Barrel.

    Advice to Management

    Keep shaking hands, keep making every employee feel important. Hire only the nicest, friendliest people and you will have a work environment that your employees don't want to leave!



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