Cracker Barrel

  www.crackerbarrel.com
  www.crackerbarrel.com

Cracker Barrel Reviews

Updated October 30, 2014
Updated October 30, 2014
526 Reviews
3.1
526 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
155 Ratings

Review Highlights

Pros
  • Flexible schedule, always an item of the day to promote to talk about to customers (in 31 reviews)

  • the only pros to working at this company are great people servers are great (in 15 reviews)


Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • Do not sell your family and quality of life out for their compensation package (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Morehead, KY
    Former Employee - Server in Morehead, KY

    I worked at Cracker Barrel part-time (less than an year)

    Pros

    Great management team who are friendly and accommodating to work-life schedules. A few servers complained about amount of tips, but it all comes down to how good of a server you are yourself. I made a pretty good amount of tips although I worked part-time while going to college, and enjoyed the family friendly environment.

    Cons

    You could make more money working at a place that sells alcohol, but I think it is great that Cracker Barrel provides a "family" environment where everyone can enjoy themselves.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    No life of your own

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager in Phoenix, AZ
    Current Employee - Retail Manager in Phoenix, AZ

    I have been working at Cracker Barrel full-time (more than 8 years)

    Pros

    Descent money if you have a ton of retail experience.

    Cons

    If you end up with a rough DM forget it - no matter you do it will never be enough!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Working at the barrel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel full-time

    Pros

    They had flexible hours and shift trades and it was a family atmosphere

    Cons

    Pay raises were minimal and there was not much room for career growth

    Advice to ManagementAdvice

    Raise the amount of money that servers make per hour as their tips are low and unsteady

    Doesn't Recommend
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good place to work back then

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Marion, IL
    Former Employee - Server in Marion, IL

    I worked at Cracker Barrel part-time (more than 8 years)

    Pros

    I worked at three Cracker Barrels over eight years. That is one good thing about them, you can transfer! I worked up to a par IV and became a server trainer. When I worked there you were given a discount card. You received 20% off food or gifts when you came in. When you were working, you received 50% off food for a lunch break. They also have other benefits you can take advantage of and they give you paid vacation. The managers were usually always kind and respectful (I only ran into one rude one). It was a great experience for me.

    Cons

    The side work as a server was pretty tough back then. I think now the prep cook does the salad dressing. Back when I was there the servers had to clean the salad fridge.
    The tips were not always the best at Cracker Barrel. I was able to work and put myself through college, though, but I didn't have a lot of bills back then.

    Recommends
  6. 1 person found this helpful  

    Quality of life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Atlanta, GA
    Former Employee - Retail Store Manager in Atlanta, GA

    I worked at Cracker Barrel full-time (more than 5 years)

    Pros

    Flexible schedule, multiple managers on shifts, great benefits.

    Cons

    Retail and restaurant managers working together as a cohesive team and black out periods for vacation.

    Advice to ManagementAdvice

    General/restaurant managers need to support retail manager.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel

    Pros

    good values and expecting of hard work im glad i work here. getting a raise but wish i could get more hours.

    Cons

    there arnt really any cons to me other than not having as many hours as i want

    Recommends
    Positive Outlook
  8.  

    If you work for a restaurant, might as well be Cracker Barrel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Skill Trainer in Lubbock, TX
    Former Employee - Server/Skill Trainer in Lubbock, TX

    I worked at Cracker Barrel full-time (more than 3 years)

    Pros

    This is overall a good company, in terms of they actually offer benefits for their employees unlike most restaurants. Fast paced, manageable.

    Cons

    This company is all about micro managing. You will hear from the Assistant manager, then the GM, then the DM, then the Regional VP. It is ridiculous. You couldn't do something without "upper management" hearing about it as well. Other than Christmas, don't plan on seeing your family. Required Holiday work. Like a government job with out the job security or paid time off.

    Advice to ManagementAdvice

    The balance of management is so off. Less micromanaging and more constructive building.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall, not enough hands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Cook in Hagerstown, MD
    Current Employee - Grill Cook in Hagerstown, MD

    I have been working at Cracker Barrel full-time (more than 3 years)

    Pros

    Made some of my best friends in this fast paced environment. The training is helpful although sometimes when understaffed things get hectic. Pay is good considering the amount of money per check. Paid vacation after a year, and full time employees get the opportunity for benefits.

    Cons

    Very busy during holiday seasons. Most holidays are spent working, although after a few months the schedule evens out to specific days/times.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Cashier trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Chesapeake, VA
    Current Employee - Cashier in Chesapeake, VA

    I have been working at Cracker Barrel part-time (more than 3 years)

    Pros

    Great place to start at. Just like any customer service job you have some stressful moments but it is an overall good experience to learn teamwork and customer service skills.

    Cons

    Irate guests. Scheduling issues.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work. Team oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PAR III Server in Gadsden, AL
    Former Employee - PAR III Server in Gadsden, AL

    I worked at Cracker Barrel part-time (more than an year)

    Pros

    They offered insurance, since there was a big team they generally have me days I wanted off, and had a great open door policy.

    Cons

    They sometimes hired not so great people.

    Advice to ManagementAdvice

    Do more thorough interviews

    Recommends
    Neutral Outlook
    No opinion of CEO

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