Cracker Barrel

www.crackerbarrel.com
Employer Engaged

Cracker Barrel Reviews

Updated March 6, 2015
Updated March 6, 2015
650 Reviews
3.2
650 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
195 Ratings

Review Highlights

Pros
  • Flexible schedule, always an item of the day to promote to talk about to customers (in 32 reviews)

  • the only pros to working at this company are great people servers are great (in 16 reviews)


Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • Getting anything close to full time is fairly difficult unless you are a grill cook (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    really hard work but the fellow employees are very easy to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook
    Current Employee - Line Cook

    I have been working at Cracker Barrel full-time (less than a year)

    Pros

    The job is set up very efficiantely

    Cons

    on weekends we just get overwelmed by the amount of business

    Recommends
    Positive Outlook
  2.  

    its a beast!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel

    Pros

    pay, benefits, food perks, and vacation, structured

    Cons

    swing shifts, work to life, paperwork, highly structured

    Advice to ManagementAdvice

    people are not just numbers

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel part-time (less than a year)

    Pros

    Our management team is very good at making me feel valued, and my coworkers are all fantastic - a good indicator of how employment will go is the type of people that have been hired around you. Pay is fine, and you quickly are eligible for promotions and feedback on your performance. They are also very good at scheduling you when you can work and not when you can't.

    Cons

    Cracker Barrel has the perception at times of being a more rustic, old-timey place than other restaurants or stores, and some stores can make you feel like that when you're working. It's hard to balance innovation and old-fashioned, so if you're looking for chrome and glamor, you might want to consider work elsewhere.

    Advice to ManagementAdvice

    Continue to balance innovation with your culture and values, and you'll continue to hold your market!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Decent Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Cracker Barrel part-time (more than 3 years)

    Pros

    Worked with my college schedule, great money if you work for it, and decent benefits program... though I never signed up.

    Cons

    Lots of micro-management, the absolutes were very unproductive, management certainly picked favorites, atmosphere very de-motivating.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Foley, AL
    Former Employee - Retail Sales Associate in Foley, AL

    I worked at Cracker Barrel part-time (less than a year)

    Pros

    The pros of working at Cracker Barrel are; home style atmosphere, friendly co workers, management is hands on and customers are the best. I loved being there and helping guests to feel at home. Hours are flexible and pay is decent for retail. Good training and good feedback from management.

    Cons

    The only con that I saw was that there were too many part time employees which limited the amount of hours that were available to work. I worked there during the Christmas season and would have liked to work more hours but because of staffing the hours just were not available.

    Advice to ManagementAdvice

    Consider giving more hours to employees that have proven themselves and that want the hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good employer with the opportunity for alot of extra hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher in Texarkana, TX
    Former Employee - Dishwasher in Texarkana, TX

    I worked at Cracker Barrel full-time (more than a year)

    Pros

    Plenty of hours when others were absent.

    Cons

    The hours were very late

    Advice to ManagementAdvice

    Need more reliable employees.

    Recommends
    Neutral Outlook
  8.  

    Fabulous company....great employee experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager in Oxford, AL
    Current Employee - Retail Manager in Oxford, AL

    I have been working at Cracker Barrel full-time (more than a year)

    Pros

    Cracker Barrel has a great work life balance. They also offer great training and promotes from with in. I thoroughly enjoy working for this company.

    Cons

    The dynamics between the partnership between reatil and the restaurant general manager can be a challenging partnership to say the least. very micromanaging

    Recommends
    Positive Outlook
  9.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at Cracker Barrel

    Pros

    Customers are very loyal and great

    Cons

    one manager gets angry and freaks out

    Advice to ManagementAdvice

    start with training and leadership..

    Recommends
    Positive Outlook
  10.  

    Comfortable, flexible, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Pelham, AL
    Current Employee - Cashier in Pelham, AL

    I have been working at Cracker Barrel part-time (more than a year)

    Pros

    I am in school so I work part-time and have really strict schedules. My manager is always willing to work with it and me. If I need to call out for some reason, it's usually pretty easy to find someone who can cover my shift for me, and my manager is very understanding. As a cashier, it is easy to get started learning your job responsibilities and what to do in certain work scenarios. The training I had was pretty thorough. I like that there is a certainty in what I will be doing each shift, and that there are usually no unknowns. Environment is comfortable, most of the employees are friendly, managers are nice, helpful, and listen to you if you have a work-related issue. The 50% off your meal while on shift is a huge plus, and also the 20% everyday discount on everything (in-store & restaurant). After you have reached PAR 4 (in simple terms, the # of stars on the uniform apron) that everyday discount goes up to 35%. I have really enjoyed working for this company!

    Cons

    The biggest con for me is the noncompetitive pay. You get raises in increments based on the number of months you've worked there, but they are small, and they stop after you have reached their PAR 4. Starting pay for me was $7.50, and after almost two years of working there, my raise has only been $1.00.

    Advice to ManagementAdvice

    Better pay!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It is very hard work and at the same time it is very rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX

    I have been working at Cracker Barrel

    Pros

    the company put you in a position to be successful from a facilities standpoint

    Cons

    it is a very demanding job mentally and physically as most restaurants arethe pay is above average and so is the expectations from your superior

    Recommends
    Positive Outlook
    Approves of CEO

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