Cracker Barrel

  www.crackerbarrel.com
  www.crackerbarrel.com

Cracker Barrel Reviews

Updated November 25, 2014
Updated November 25, 2014
551 Reviews
3.1
551 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
159 Ratings

Review Highlights

Pros
  • Flexible schedule, always an item of the day to promote to talk about to customers (in 31 reviews)

  • the only pros to working at this company are great people servers are great (in 15 reviews)


Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • Do not sell your family and quality of life out for their compensation package (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grill Cook in Chandler, AZ
    Former Employee - Grill Cook in Chandler, AZ

    I worked at Cracker Barrel as a contractor (more than 10 years)

    Pros

    family i worked for the company for 17 years it is a great place to work and you will grow within the company

    Cons

    not many bad things to say

    Advice to ManagementAdvice

    managers should walk in our shoes more

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A lot of teamwork, great co-workers, friendly, but stressful environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Par I Server in Watertown, NY
    Current Employee - Par I Server in Watertown, NY

    I have been working at Cracker Barrel part-time (less than an year)

    Pros

    Amazing co-workers who are always there to help you. Management helps out wherever they are needed (grill line, cash, running food). Flexible work hours. Great tips ($10-30). PAR system allows for higher discounts. Friendly regulars. The first two weeks serving are hell, but I promise it gets easier and easier.

    Cons

    Tried to rush me out of training before I was ready. Very stressful especially during rushes. Hard to get out of work on time due to tables, sidework, silverware, and helping others with their tables and running food. Servers don't get a pay raise when they PAR up, but other positions do. Grumpy customers but you will run into those wherever you work.

    Advice to ManagementAdvice

    Don't make all your employees have a bad day just because you're having one. If you maintain a positive attitude, so will we.

    Recommends
    Neutral Outlook
  3.  

    decent server job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Matthews, NC
    Former Employee - Server in Matthews, NC

    I worked at Cracker Barrel full-time (more than an year)

    Pros

    steady flow of customers, can work your way up the server chain,

    Cons

    they will hire almost anyone, lots of sloppy gravy foods, poor tippers

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Meh, served it's purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Nashville, TN
    Former Employee - Server in Nashville, TN

    I worked at Cracker Barrel part-time (less than an year)

    Pros

    Wasn't too stressful of a serving job. Clientele is exactly what you'd expect, so don't expect killer tips, but they will likely be very nice regulars and people passing through.

    Cons

    Management doesn't listen to anyone. Ever. Even if you're having kidney problems and request time off work and you're scheduled anyway. Repeatedly.

    Advice to ManagementAdvice

    Listen and do your job...

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    As with any job, being a server has it's advantages and disadvantages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Concord, NC
    Current Employee - Waitress in Concord, NC

    I have been working at Cracker Barrel full-time (more than 3 years)

    Pros

    Extremely flexible hours, great managers, you're treated like a valued employee

    Cons

    Side work (additional work after not taking anymore tables) and rolling silverware at the end of every shift. Rarely get off on time, crazy hours

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Solid company with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel full-time

    Pros

    Promotes from within. Great Benefits

    Cons

    No work/life balance. Constant schedule changes

    Advice to ManagementAdvice

    More follow up with DM/RVP

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It was fun working here as part of the team.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel

    Pros

    Servers are the best, and there are done wacko genuine cracker barrel fans.

    Cons

    There are mean people and confused people. It all depends, of course

  9.  

    Fast Pace, Okay Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Par IV Server in Akron, OH
    Current Employee - Par IV Server in Akron, OH

    I have been working at Cracker Barrel full-time (more than 5 years)

    Pros

    - steady raises
    - good training program
    - good company resources for employees

    I've worked for Cracker Barrel for 5 years, and the people you work with become your family. Management, though sometimes are unfair and can really tick you off, when hard times hit they truly care. My father passed away a few months ago and my General Manager submitted a claim for "Cracker Barrel Cares" for me to receive financial aid in my time of need.

    Cons

    - no accountability for employees not showing up for work or being late
    - pay cap for positions like cash/retail/host
    - some stores won't cross-train employees

    The only thing that is truly frustrating at my store, is how easily someone gets off for not showing up to work, and then we have to work a busy shift short handed. The policy is "no call, no show" is grounds for automatic termination of employment. That never happens. Then when they repeatedly don't show up for shifts, they kept scheduling them. frustrating.

    Advice to ManagementAdvice

    make people accountable for showing up late/ or not at all. Schedule enough people to handle high volumes.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A Flexible Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host in Beckley, WV
    Current Employee - Host in Beckley, WV

    I have been working at Cracker Barrel part-time (more than an year)

    Pros

    -The schedule is flexible, good for college students or those who are looking for a side job.
    -Great interaction with restaurant/store management
    -Family atmosphere with your coworkers
    -Fair pay
    -Many opportunities for personal raises and advancement in the company
    -Raises are self driven and have definitive ways to obtain them
    -Paid for course work to improve in your job area
    -Not franchised, job position is transferable to other store locations
    -Pay checks every Thursday

    Cons

    -can be very stressful
    -often understaffed
    -the kitchen is not a profanity free environment as directed in their standards
    -some difficulty transferring in between stores
    -schedule is week by week
    -work week starts on Saturday and the schedule is released on that Thursday (two days before you work)

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good first job

    Former Employee - Retail Associate
    Former Employee - Retail Associate

    I worked at Cracker Barrel part-time (less than an year)

    Pros

    Good first job. The pay is what you would get elsewhere, I work in the store and think I would have like the being a server better as the store would be slower than the restaurant.

    Cons

    Could never tell how many hours I would get a week or what days would be working.

Cracker Barrel Photos

Work at Cracker Barrel? Share Your Experiences

Cracker Barrel

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.