Cracker Barrel

  www.crackerbarrel.com
  www.crackerbarrel.com
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Cracker Barrel Reviews

Updated September 30, 2014
Updated September 30, 2014
508 Reviews
3.1
508 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
148 Ratings

Review Highlights

Pros
  • Flexible schedule, always an item of the day to promote to talk about to customers (in 30 reviews)

  • the only pros to working at this company are great people servers are great (in 15 reviews)


Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • Do not sell your family and quality of life out for their compensation package (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel

    Pros

    Good co-workers, made a lot of new friends. Flexible schedule.

    Cons

    Holidays and sometimes having to close one night and work early the next morning.

    Advice to ManagementAdvice

    Listen to the employees. They are the ones on the front lines.

  2.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sever  in  Wrentham, MA
    Former Employee - Sever in Wrentham, MA

    I worked at Cracker Barrel part-time for more than a year

    Pros

    With enough hours, you can qualify for health and other benefits. Also, very flexible scheduling.

    Cons

    Cheap prices and no appetizers or alcohol makes for lower check totals and therefore smaller tips. Just gotta turn those tables!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Loved it, great company, great management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Head Bottle Washer  in  Cincinnati, OH
    Former Employee - Head Bottle Washer in Cincinnati, OH

    I worked at Cracker Barrel full-time for more than 5 years

    Pros

    The food is finger licking good!

    Cons

    The food isn't finger licking good!

    Advice to ManagementAdvice

    Wash your hands before eating.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Environment is everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Par IV Server and Host
    Current Employee - Par IV Server and Host

    I have been working at Cracker Barrel full-time for more than 5 years

    Pros

    If you enjoy your co-workers you will love your shift. If you're in a good location, you can make decent money. Great job for college students because the schedule tends to be flexible. The managers are very involved.

    Cons

    The managers can really make or break the job. If they aren't prepared for a shift, you will definitely have a decrease in your tips. If your co-workers are slackers, you will have to make up for it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Server struggle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel

    Pros

    The money & awesome coworkers

    Cons

    Half complete tickets, managers who have their head up their rear ends, grill cook who dont care.

    Advice to ManagementAdvice

    Manage alittle better. Maybe have specific food runners (alot of restaurants to this accually). Stop blaming/depending on servers for everything.

  7.  

    Falling behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress  in  Smithfield, NC
    Former Employee - Waitress in Smithfield, NC

    I worked at Cracker Barrel part-time for more than 10 years

    Pros

    Co-workers are friendly. Most management is personable.

    Cons

    Hours are not enough. To many employees scheduled. Insurance was deplorable. Some management techniques outdated.

    Advice to ManagementAdvice

    Use your employees better. 80 part-timers are never as efficient as 50 full-timers. And pay them more than the $2.13 an hour you start them out. Inflation goes up but waitress pay never does.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Not bad if you want a waiting job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel

    Pros

    One of the only places that I know that gives waiters vacation pay. Very flexible and will work with the schedule you give them.

    Cons

    Nothing really is unexpected for a waiting job. I do think in some of the places the managers are over paid and expect you to do more than they will do but that just depends on your manager.

  9.  

    Overall Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Cincinnati, OH
    Former Employee - Server in Cincinnati, OH

    I worked at Cracker Barrel full-time for more than a year

    Pros

    Great atmosphere, mostly fun people to work with, made a lot of great friends over the years, decent pay, good food, great training.

    Cons

    Can get very stressful, we are expected to do so much but at times can only handle so little. Most managers don't care about you personally or seem to appreciate the work you put in. Not too much room for advancements. Poor benefits. Dealing with rude customers everyday get annoying pretty quick.

    Advice to ManagementAdvice

    Appreciate the work your employees do for you, because you really don't.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    They treated me well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Prep Cook  in  Athens, AL
    Former Employee - Server/Prep Cook in Athens, AL

    I worked at Cracker Barrel full-time for more than a year

    Pros

    They were very understanding of my condition while I was pregnant.

    Cons

    Management isn't always the greatest.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Server fo hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Wilkes-Barre, PA
    Former Employee - Server in Wilkes-Barre, PA

    I worked at Cracker Barrel part-time for more than a year

    Pros

    People love Cracker Barrel food and the regilars are nice. Tips are are at or slightly above industy standard.

    Cons

    The restaurant I was at was consumed with gossip, drama, and sexual harassment charges just waiting to happen. Management was very poor and way overstaffed servers...causing me to leave. If you find a good store it can be a good job.

    Advice to ManagementAdvice

    Treat your guy servers as well as your gal servers. Dont have 20 servers on the floor when you need 12. Make the work environment as great as the guest environment.

    Recommends
    Positive Outlook
    No opinion of CEO

Cracker Barrel Photos

Cake Party @ work
An employee-painted mural in a CBOCS training room
in the kitchen

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