Cracker Barrel Reviews

Updated July 7, 2015
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3.2
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Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
236 Ratings

Pros
  • Flexible schedule while going to school (in 32 reviews)

  • For the most part you work with great people (in 16 reviews)

Cons
  • having to work long hours on your feet with no break, disappointing paychecks (in 26 reviews)

  • They may call it full-time, but it's barely enough hours (in 13 reviews)

More Pros and Cons

836 Employee Reviews

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  1. Helpful (1)

    Associate manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Mount Juliet, TN
    Former Employee - Associate Manager in Mount Juliet, TN

    I worked at Cracker Barrel (More than 8 years)

    Pros

    Good pay and good benefits they will round out your management experience with both front of house and back of house training

    Cons

    Extremely long hours with very little home life, and they tend to appreciate hourly employees more than managers


  2. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Family environment with opportunity for growth from within.

    Cons

    None that I can think of.

    Advice to Management

    Keep it going


  3. Educating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Lexington, SC
    Former Employee - Waitress in Lexington, SC

    I worked at Cracker Barrel part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Learning to be a great team player in stressful situations, and the value of customer service. Also taught me how to successfully manage more than one task at a time.

    Cons

    Having to overcome unhappy and unsatisfied customers, While also performing excellently with other employees who are not valued team players.

    Advice to Management

    Be less careless and panic quietly


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  5. OK needs to do hours better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake City, FL
    Former Employee - Anonymous Employee in Lake City, FL

    I worked at Cracker Barrel part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good money and good people

    Cons

    Not enough hours and too much side work

    Advice to Management

    Don't over hire


  6. Par 2 Hostess

    Former Employee - Anonymous Employee in Lincoln, IL
    Former Employee - Anonymous Employee in Lincoln, IL

    I worked at Cracker Barrel full-time (More than a year)

    Recommends
    Recommends

    Pros

    fun always busy good benefits

    Cons

    none this position was great


  7. Retail

    Current Employee - Retail in Lufkin, TX
    Current Employee - Retail in Lufkin, TX

    I have been working at Cracker Barrel (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I feel welcomed and it has made me more outgoing. You also get paid every week.

    Cons

    The store I work at is really hot inside.

    Advice to Management

    Be more flexible and understanding.


  8. Skill Trainor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Romeoville, IL
    Current Employee - Server in Romeoville, IL

    I have been working at Cracker Barrel (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The flexibility allowed me to be home with my children as much as possible while providing a great pay. The company offers a nice 401k.

    Cons

    Having never served before, working on the holidays was challenging because I missed family gatherings for a few years. The time I would be scheduled was often more times than not, the time that I left for the day/night. For example, if I was scheduled until 9:00pm and business was slow, I would be sent home between 6:00pm and 7:00pm. The complete opposite would apply as well. This is however, the nature of the business.

    Advice to Management

    Aim for overall consistency. Communicate clearly and effectively. When there is an issue to be resolved do so on the spot and professionally. When a moment is due for recognition that should be recognized on the spot. This will ensure consistency.


  9. Lead Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Cook in Birmingham, AL
    Former Employee - Lead Cook in Birmingham, AL

    I worked at Cracker Barrel (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Closes pretty early no late nights

    Cons

    No breaks and must work long shift on holidays


  10. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - West Virginia in Cross Lanes, WV
    Former Employee - West Virginia in Cross Lanes, WV

    I worked at Cracker Barrel part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good tips and great people to work with!

    Cons

    Not very good cook line and sad dishwashing staff

    Advice to Management

    Need to communicate more with other managers and wait staff


  11. Get me out of here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Harker Heights, TX
    Current Employee - Server in Harker Heights, TX

    I have been working at Cracker Barrel part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The money is good if you don't mind the hours. The people I work with are cool.
    Cracker Barrel trains well

    Cons

    After being cut from the floor you can be there another 1-2 hours at server wage. The managers are horrible except the gm. He seems to care. And one manager, She is always onto us, but it seems like she cares, and she shows respect.

    Advice to Management

    Find some managers that don't freak out on us when it gets busy. When you do get a good one, you run them off. I hope these two good ones stay. One likely won't. If you work at cracker barrel then know why. Cut us from the floor before the end so we can get our sidework done and not have to be there all day and night.



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