CraftWorks Restaurants and Breweries

www.craftworksrestaurants.com
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CraftWorks Restaurants and Breweries Reviews

Updated August 30, 2015
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3.3
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Allen Corey
7 Ratings

30 Employee Reviews

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  1. No room for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CraftWorks Restaurants and Breweries (More than 8 years)

    Pros

    There is a great corporate Culture at Craftworks; and the people there are amazing, if you want to develop close knit relationships with your work peers; it's a great place to be.

    Cons

    There is very little opportunity for advancement at CW, and there are no bonus programs, and very little benefits at this company. They are way too tuned in to executive needs, and low men on the totem pole are left out in the cold.


  2. Salaried Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salaried Manager
    Former Employee - Salaried Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible, decent bonus structure, great medical, dental, vision, 401k plans, and Vacation. They pay is decent but not paid on a fair structure as far as tenure and experience.

    Cons

    Regional Management is belittling, they dont take your concerns seriously or look into them, if you ask for help with something you are told how to do a better job, Pay raises are maybe 3% a year. The menu changes way too often and is almost impossible to keep up with all checklists and forms. General manager did not support the rest of the staff either.

    Advice to Management

    Be honest, transparent, and supportive of your staff. Do not discriminate against or talk poorly about staff behind their back. Follow through with you statements and don't rely on other people to do your job.


  3. Nothing to see here, folks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CraftWorks Restaurants and Breweries (More than a year)

    Pros

    Depending on your location, pay is decent. Great place to work if you're in a low-income area (one of the corporate offices is in Chattanooga, TN -- probably one of the better paying employers in the town). Good benefits, if you're salaried.

    Cons

    Company is based on pizza and beer -- it *should* be a fun environment. Sadly, the investment firm that owns CW has sucked the soul out of the company, and now the goal is to squeeze as much from employees as possible, before the wasted husk is discarded. Zero work/life balance. Quite the "good old boy" system among Regional Managers and executives.

    Advice to Management

    We know you like to talk about people coming first, but until you start to walk that talk, you're going to keep your ridiculously high turnover.


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  5. Growing and Changing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CraftWorks Restaurants and Breweries full-time (More than 3 years)

    Pros

    Decent pay. They don't force you to move, but will pay if you want to move. There are different concepts which give a good opportunity to learn. They hold you accountable.

    Cons

    In this business, a lot depends on the market you are in and your regional or general manager. I had one really poor RM and one poor GM. With the growth the company experienced while I was there, the dynamic changed tremendously. The corporate office had a lot of turnover.

    Advice to Management

    Some regional managers will withhold promotion as to not lose a manager to another region. I experienced a stall in my growth because of this.


  6. Front desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Colorado Springs, CO
    Former Employee - Hostess in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CraftWorks Restaurants and Breweries (More than 8 years)

    Pros

    Its a fun place to work. Great atmosphere they decorate for all the holidays. They also have a Beer Tour, you get a card and whenever you stop in and have a beer it goes on your card. They also have mini tour's, you drink 8 selected beer's and you get a free T Shirt.

    Cons

    Not a lot of team work it seamed like the servers were out for themselves and making as much money as they could. Management was not any better. As soon as they hired the new GM. it really was hard to work there anymore.

    Advice to Management

    Hopefully things are going good for them. It was a great place to work until.......


  7. Helpful (1)

    Sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technologist in Chattanooga, TN
    Former Employee - Information Technologist in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, absolutely loved my team and other coworkers in the office. Good benefits.

    Cons

    After CEO was forced out, the culture changed. There was no clear plan, rumors began spreading and everyone was on edge. From what I have heard it is still true to this day. They promised transparency but never delivered. Employees were picked off, they cleaned house with the VPs and brought in new blood in an attempt to revitalize the business. What they ended up doing is cutting the anchors from the Chattanooga office and rehiring in Colorado. Company morale surveys were sent out, but the results were so low they did not present the findings (as they have done in years past). Everyone is miserable, do yourself a favor and stay away.

    Advice to Management

    Stop talking about burning platform and start talking about how you value your employees. Chattanooga is a long way off from Denver, but we all breathe the same air and have the same feelings - please be honest with the people in that office and tell them what their future holds. The company suffers from "too many chiefs". Menu roll outs are always a disaster, even when teams rotate and change. Marketing, training, culinary, everyone seems to know something the other doesn't, and doesn't tell the people that actually program the menus. Get your crew together.


  8. Helpful (2)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Denver, CO
    Former Employee - Assistant Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CraftWorks Restaurants and Breweries full-time

    Pros

    Good Benefits, Work with Craft Beer, Potential for Relocation, Multiple Concepts within Company. Apply to Old Chicago and Chophouse concepts only.

    Cons

    Having a hard time figuring out their identity. Didn't use to have a corporate feel. New upper management is turning Rock Bottoms into Chili's. Increased food pricing and lowered quantity and quality of food. Gordon Biersch is a dying brand. It didn't use to be about the bottom line. They have lost touch of that. High mgmt turnover due to lack of quality of life.

    Advice to Management

    Go back to taking care of the guest and focus more on beer than menu. Stop worrying about the bottom line so much and creating unrealistic budgets that will not allow management to bonus. Hire beer minded people to run upper management instead of people who only know cheap corporate restaurant chains. Spend some money on extra managers in certain locations to build sales and not run your management staff into the ground.


  9. Restaurant Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Likes to promote within -Diverse and changing culture -Great people/management -Employee development

    Cons

    -long hours -lack of work/life balance -claim to be a "people first" company, but lack actually putting people first sometimes

    Advice to Management

    seem to be below average compensation for above average work and responsibility


  10. No opportunity to rise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at CraftWorks Restaurants and Breweries full-time (More than a year)

    Pros

    Great on getting quality of life

    Cons

    The hire poor GM's and never promote within to that level in Phoenix

    Advice to Management

    Good place to start as a manager, then go to another company to grow and get better paid.


  11. Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CraftWorks Restaurants and Breweries full-time

    Pros

    Good Benefits, good atmosphere. Moved up quickly

    Cons

    Sometimes its a lot of hours. Physically demanding at times being on your feet all day

    Advice to Management

    Keep your eyes on people who are shining but not necessarily making the most noise.



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