Crate and Barrel Reviews

Updated July 29, 2015
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3.4
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Crate and Barrel CEO Doug Diemoz
Doug Diemoz
0 Ratings

Pros
  • Great product and usually great customers (in 25 reviews)

  • Great people, great customers,fun atmosphere (in 18 reviews)

Cons
  • Lots of part time employees have to find a second job because of low hourly pay (in 22 reviews)

  • They dont want to have to give out Full-Time benefits so instead they will give you part time benefits and (in 17 reviews)

More Pros and Cons

414 Employee Reviews

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  1. Featured Review

    International Com. with strong employee training program

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Pittsburgh, PA
    Former Employee - Retail Sales Associate in Pittsburgh, PA

    I worked at Crate and Barrel part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful place to learn home decorating and cooking products as well as wonderful for newly engaged couples to set up their registry. Great atmosphere for part-time staff if you are going to college and need a part-time position. Great training and wonderful products!

    Cons

    The company has a diverse product line and your store set -up (display ) is always changing so you need to check in, if you are part-time, just to see what is new in the store!

    Advice to Management

    The management is supportive and results oriented so I think you can always find training and ways to help build the team in the company.


  2. Crate and Barrel Review

    Current Employee - Illinois in Northbrook, IL
    Current Employee - Illinois in Northbrook, IL

    I have been working at Crate and Barrel

    Pros

    work life balance and great people!

    Cons

    lots of recent change has made for a decline in morale


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Crate and Barrel part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Wonderful, diverse group of people. I made several friends before I left. You never know what you'll end up doing each day which is exciting. I learned a lot about sales, design, and working at a company.

    Cons

    They don't train you very well, so you have to teach yourself how to do some of it. The longer you stay, the more you'll understand how to do. They pay is minimal.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Crate and Barrel (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for. Company is starting to get stabilized with the hiring of the new CEO and is headed in the right direction.

    Cons

    The Pay could be better


  6. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Topanga, CA
    Current Employee - Anonymous Employee in Topanga, CA

    I have been working at Crate and Barrel part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Love the products and staff are ready to help. Easy and great money for seasonal too!

    Cons

    none really, if slow, very slow!


  7. Merchandising Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser
    Former Employee - Merchandiser

    I worked at Crate and Barrel (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice people to work with, middle aged women, a lot of teachers working part-time.

    Cons

    Shift variation schedules, management needs a little work, hours were cut from full time to part time, lost insurance, salary reduced to salary cap for position.

    Advice to Management

    Treat your employees like they are family, because that is was we were.


  8. What's up with the East Coast and deliveries?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Paramus, NJ
    Current Employee - Customer Service Associate in Paramus, NJ

    I have been working at Crate and Barrel

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent enough people to work with. Store has a/c. They put out good food for special occasions. I've learned to better appreciate flatware and tumblers.

    Cons

    Lately, the store I work in is always in an uproar over customers not getting their deliveries. There's been a major CF somewhere in the system, and we, on the front lines (the schmoes working when you first come in the store) are constantly having to placate crazed customers who aren't getting deliveries of whatever it is they ordered. I don't get furniture sales commissions, so I'm getting tired of explaining to the hysterical Trixie Feldstein's why their patio furniture hasn't been delivered to Long Island since they ordered it in early June. Worse, the surfeit of middle managers seems to have no cares in the world about it. Let's just say this: Crate and Barrel is one place where middle managers never come down off their pedestals, roll up their sleeves, and help out yet alone bolster morale. Usually, I wouldn't comment here, but I'm surprised the issue with the deliveries hasn't been covered in the news and no one talks about it, likes its Cold War Russia, except the upset customers and the staff they rant at. Spooky, ain't it?

    Advice to Management

    DO SOMETHING! ANYTHING! Except for you, you herd of cows in the middle. Just stand there and "be" Middle Management with a capital "M."


  9. Merchandise Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crate and Barrel

    Recommends
    Recommends

    Pros

    The hours are flexible and willing to easily request time off. Great management status and easy work when you readily do it. The pay is better than the average.

    Cons

    Team work sometimes is there and almost absent. People don't really take responsibility and own the tasks at hand. People there talk too much and it effects work when no one picks up the "stock check."

    Advice to Management

    Make sure you hire people that cares enough about the job.


  10. Crate Rate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crate and Barrel

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work. Love my coworkers and the customers are nice.

    Cons

    Sales Associates are paid a low hourly wage.

    Advice to Management

    You guys are great! Keep up the good work.


  11. Great Copany

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Alexandria, VA
    Former Employee - Customer Service Representative in Alexandria, VA

    I worked at Crate and Barrel (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good salary good managers and great customers

    Cons

    Low hours, to many part time associates



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