Crawford & Company Reviews

Pros

excellent opportunity to learn the business of insurance
exposure to muttiple lines
company vehicle for most positions
flexible schedule

Cons

benefits as a whole - health, dental, etc are not on par with other industry leaders
certain positions require 24 HR on call status for a period of time
salaries are below industry average

Advice to Senior Management

none

Pros

Many opportunities for growth and success

Cons

Frantic focus on short term results

Advice to Senior Management

Work with a longer time horizon

Pros

good training on the basics of this job

Cons

lower pay than other similiar companies

Advice to Senior Management

adjusters are overworked and underpaid compared to other companies.

Pros

A growing insurance adjusting firm that is respected in the industry. Great work/personal life balance. And the ability to be promoted if interest is stated to management directly. Great working atmosphere as well. Generous merit increases and rewards for a job well done.

Cons

Not as diverse in business areas as other insurance firms, but they are growing.

Advice to Senior Management

Communicate better with employees when changes occur in the company.

Pros

They are very good about training claims personnel

Cons

Their salaries are less than average and the production incentives are not so good, especially for the more tenured claims personnel. Management apparently will need better market place data to adjust both of these for the comany to be more competitive. Also, salary raises have been frozen for the last two years, at a time when inflation for basic commodities has skyrocketed.

Advice to Senior Management

Listening to the employees will create better results in the long run than that of the board of directors. Contrary to popular opinion, the increased revenue that the company has enjoyed is a product of your employees and not that of management. Also, when a committee is created to develop production incentives, management should adhere to those employee determined benchmarks, instead of changing them and then telling their employees that the changed incentives are what was created by the committee itself. People talk about these things and the truth is eventually revealed.