Crawford & Company

www.crawfordandcompany.com
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Crawford & Company Reviews

Updated June 16, 2015
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2.6
Rating Trends
Recommend to a friend
Approve of CEO
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Jeff Bowman
7 Ratings

Pros
  • The ability to work from home was a bonus (in 7 reviews)

  • Understanding and great acceptance of work-life balance (in 4 reviews)

Cons
  • Amount of work is not what it used to be, domestically (in 4 reviews)

  • You will have to be on call 24/7 every few weeks to stand out in the cold and watch a truck accident get cleaned up (in 4 reviews)

More Pros and Cons

91 Employee Reviews

Sort: Popular Rating Date
  1. Well Worth A Look

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crawford & Company full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Best part was the fast resolution of any issue. Supervisors and management always there to assist.

    Cons

    Lots of negative vibs from other employees. Seems they were always looking for another job.

    Advice to Management

    None. Satisfied.


  2. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Crawford & Company full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    A great place to work

    Cons

    Salary was below industry standard

    Advice to Management

    Restructure salaries


  3. Claims Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Sandy Springs, Fulton, GA
    Former Employee - Claims Representative in Sandy Springs, Fulton, GA

    I worked at Crawford & Company

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have nothing to say.

    Cons

    I have no input at all

    Advice to Management

    I really don't have any input for management. The company is a good company with a great management team


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. mediocre company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Atlanta, GA
    Current Employee - Accountant in Atlanta, GA

    I have been working at Crawford & Company full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great work life flexibility

    Cons

    Below average pay & not likely to get good increases

    Advice to Management

    Value your employees more


  6. Laid back but steady

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Crawford & Company full-time

    Pros

    Nice place to work. Minimal pay but nice team to work with.

    Cons

    Minimal pay, but nice place to work.


  7. Field adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Claims Adjuster in New York, NY
    Current Employee - Field Claims Adjuster in New York, NY

    I have been working at Crawford & Company full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Compensation package is very good

    Cons

    Corporate / management have lost the objective


  8. adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crawford & Company

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    decent benefits, if you qualify.....

    Cons

    worst working conditions I have ever been subjected to. Terrible work life balance, they believe they have bought and paid for your entire life by employing you.


  9. Helpful (1)

    Senior Property Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crawford & Company full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. Literally none. I sat here for five minutes and tried to think of one PRO.

    Cons

    Internal standards on top of what clients want, make hitting any bonus impossible. Lowball salaries, and too many layers to appease before the report actually gets to the client.

    The "National Quality Review Team" is a complete joke. The nit picking is brutal. For experienced adjusters, LOOK ELSEWHERE. For someone who is looking to get into the adjusting business, its a good place to start. But thats it. A launching pad to bigger and better things.

    Senior management is completely out of touch and don't really know the day to day obstacles that hold the front line adjusters down.

    Way too many hours (up to 75-80 hrs) for the pay.

    On-call rotation, terrible. Do you really want to leave at 4am to see a truck accident and then work a full day after?

      Crawford touts the program to clients who look for casualty adjusters to investigate car and trucking accidents in the middle of the night for 5-6 hours, even property adjusters who have no experience doing so, with no training. They tell you to not call yourself a property adjuster because if the client finds out, they will be upset its not a casualty adjuster.

    Advice to Management

    Handle some claims once in a while, bring yourselves back down to earth. Being so numbers driven and not factoring in ANY intangibles makes this a horrific work place.

    Pressure from above is relentless. Lot of email tough guys, but when confronted, turtle up.


  10. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Crawford & Company full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    salary is good. Culture is relaxed and jeans day all day in summer!

    Cons

    benefits are terrible. Most of company has no idea what they are doing. only outside hires no internal promotions or career development.


  11. Great company to learn all aspects of the business.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crawford & Company

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, good people, good facilities, great company values.

    Cons

    some bosses micro managed, some people weren't given opportunities for advancement, low pay for certain positions.

    Advice to Management

    Treat everyone fairly.



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