Credit Acceptance

  www.creditacceptance.com
Work in HR? Unlock Free Profile

Credit Acceptance Reviews

Updated Jul 21, 2014
Credit Acceptance – Southfield – “Team Members celebrating the 40th anniversary in…”

All Employees Current Employees Only

3.5 58 reviews

80% Approve of the CEO

Credit Acceptance CEO Brett A. Roberts

Brett A. Roberts

(49 ratings)

72% of employees recommend this company to a friend

Review Highlights

Pros
  • Promotes from within and rewards hard work(in 5 reviews)

  • Nice people, decent work environment, good company culture(in 5 reviews)


Cons
  • it is a company that believes in hard work and dedication and rewards people accordingly for that(in 3 reviews)

58 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great Place to Work

    Anonymous Employee (Former Employee)

    ProsOne perk with working with Credit Acceptance is flexibility, This company understand that , their employees have a life outside of work. Also, they are very family oriented. I miss this place.

    ConsThere values were very up to par I truly only have positive feed back about this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    THE BEST COMPANY TO WORK FOR!!!!!

    Collection Specialist (Former Employee) Southfield, MI

    ProsI love the flexibility and potential for growth!!!!! The environment is professional, friendly and fun! Salary and benefits are just as great!

    ConsThe challenge I faced was personal. I had to understand the importance of my job function. Once I did that I was fine.

    Advice to Senior ManagementKeep doing what you do!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I learned a lot about the sub-prime industry/ Corporate America.

    Credit Analyst (Former Employee) Southfield, MI

    ProsThe best reason to work at CAC is the competitive pay and their dedication on being a Top Employer, not only the state of MI but in the country.

    Cons80% of the companies clients are unprofessional considering that your working in the sub-prime industry, you tend to deal with very irate people. From the dealers to the actual customers, it can be frustrating dealing with it on everyday basis. I recommend having very thick skin.

    Advice to Senior ManagementManagement should get their hands dirty when help is needed. Don't punish employees for their errors, use them as educational opportunities.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Market area manager

    Anonymous Employee (Former Employee)

    ProsTraining and support are great

    ConsChange in Management now Micro manage the sales professionals

    Advice to Senior ManagementLet the sales people be professionals

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work!!!

    Collector (Former Employee) Southfield, MI

    ProsGreat Pay, Great work environment, cares about employees. Great benefits. Room for advancement

    ConsMeeting department goals. leadership changed a lot when I worked there. Promotions going to under qualified individuals

    Advice to Senior ManagementListen more to the people who is doing the job

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    GREAT!!!

    Anonymous Employee (Current Employee)

    ProsThe People are wonderful to work with

    Consnone as I see at this time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Career thrown out the window

    Anonymous Employee (Former Employee) Southfield, MI

    ProsThe employees are ok...I made a couple friends in the 10+ years I worked there...upper management does a great job of pretending that they care for their employees. They really make you feel somewhat valuable until they fire you over one mistake.

    ConsWhen I stated that management pretends they care, it's cause truthfully, they don't. Supervisors will throw you under the bus to save themselves. Managers will pretend they are listening to your side of the story, but really, they are just trying to figure out how to make their side more relevant when firing you.
    Vice Presidents don't know anything about doing the job. They would rather pay someone less to do a bad job, than pay someone a little more to do a great job...It's all about being a Great Place to Work, until they fire you over one mistake. Their core value is PRIDE...(laughing)...if only they practiced what they preached.

    Advice to Senior ManagementIf you have an employee who has proved himself over and over again for over a decade...who has received high numbers on performance reviews...who has excelled in every way since he started...don't fire him after he makes one mistake. You cannot get back all those years of service and training...dedication is hard to find...

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Pay was great but people you work with were not

    Title Compliance Analyst (Former Employee) Southfield, MI

    ProsPay, Medical, Vacation Time and are able to do OT if needed

    ConsNo quality checks on work people are doing.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company if you are hitting your numbers

    Market Area Manager (Former Employee)

    ProsGreat benefits and flexibility of hours

    ConsSome of management can get very "micro"

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company to work for.

    Anonymous Employee (Former Employee)

    ProsFirst class all the way, this company knows how to take careof their employees.

    ConsHard sell to potential clients.

    Yes, I would recommend this company to a friend

Worked for Credit Acceptance? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.